package linux-image-2.6.32-28-generic 2.6.32-28.55 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

Bug #719680 reported by Draco
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Since upgrade to this linux image, running depmod crashes

ProblemType: Package
DistroRelease: Ubuntu 10.04
Package: linux-image-2.6.32-28-generic 2.6.32-28.55
Regression: Yes
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.32-27.49-generic 2.6.32.26+drm33.12
Uname: Linux 2.6.32-27-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: draco 1370 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0x94300000 irq 22'
   Mixer name : 'Realtek ALC268'
   Components : 'HDA:10ec0268,1179ff64,00100003 HDA:11c11040,11790001,00100200'
   Controls : 13
   Simple ctrls : 8
Date: Wed Feb 16 00:50:55 2011
ErrorMessage: subprocess installed post-installation script returned error exit status 1
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
MachineType: TOSHIBA Satellite L300
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-27-generic root=UUID=7d362bcc-edef-44ec-9ad6-96f487fd09d0 ro quiet splash
RelatedPackageVersions: linux-firmware 1.34.3
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Title: package linux-image-2.6.32-28-generic 2.6.32-28.55 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
dmi.bios.date: 03/19/2008
dmi.bios.vendor: INSYDE
dmi.bios.version: 1.30
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Base Board Product Name
dmi.board.vendor: Intel Corp.
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnINSYDE:bvr1.30:bd03/19/2008:svnTOSHIBA:pnSatelliteL300:pvrPSLB0E-02H01HAR:rvnIntelCorp.:rnBaseBoardProductName:rvrBaseBoardVersion:cvnChassisManufacturer:ct1:cvrChassisVersion:
dmi.product.name: Satellite L300
dmi.product.version: PSLB0E-02H01HAR
dmi.sys.vendor: TOSHIBA

Revision history for this message
Draco (draco-space003) wrote :
tags: added: regression-release
removed: regression-potential
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Brian Murray (brian-murray) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Reviewing your dmesg attachment to this bug report it seems that there may be a problem with your hardware. I'd recommend performing a back up and then investigate the situation. Measures you might take include checking cable connections and using software tools to investigate the health of your hardware. In the event that is is not in fact an error with your hardware please set the bug's status back to New. Thanks and good luck!

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
tags: added: hardware-error
Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks!

Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

[ 2361.207118] ata3.00: status: { DRDY ERR }
[ 2361.207124] ata3.00: error: { UNC }
[ 2361.209262] ata3.00: configured for UDMA/100
[ 2361.209294] sd 2:0:0:0: [sda] Unhandled sense code
[ 2361.209299] sd 2:0:0:0: [sda] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[ 2361.209309] sd 2:0:0:0: [sda] Sense Key : Medium Error [current] [descriptor]
[ 2361.209321] Descriptor sense data with sense descriptors (in hex):
[ 2361.209327] 72 03 11 04 00 00 00 0c 00 0a 80 00 00 00 00 00
[ 2361.209356] 11 16 0e 0f
[ 2361.209367] sd 2:0:0:0: [sda] Add. Sense: Unrecovered read error - auto reallocate failed

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Closed as hardware error

tags: removed: needs-upstream-testing
Changed in linux (Ubuntu):
status: Incomplete → Invalid
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