Ubuntu
linux package

Kernel Oops - BUG: unable to handle kernel paging request at ffffffc1; EIP is at kref_put+0x1d/0x60

Bug #716807 reported by hansmex on 2011-02-11

This bug affects 3 people

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Invalid	Undecided	Unassigned

Bug Description

I installed Ubuntu 10.04 beta from a live CD.
I used this same CD earlier on the same computer and didn't have any problems.

Now the installation seems OK, but refuses to upgrade to Ubuntu 10.10.

ProblemType: KernelOops
DistroRelease: Ubuntu 10.04
Package: linux-image-2.6.32-28-generic-pae 2.6.32-28.55
Regression: Yes
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.32-28.55-generic-pae 2.6.32.27+drm33.12
Uname: Linux 2.6.32-28-generic-pae i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Annotation: Your system might become unstable now and might need to be restarted.
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: hans 1254 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xdfdf8000 irq 19'
   Mixer name : 'Realtek ALC662 rev1'
   Components : 'HDA:10ec0662,10438290,00100101'
   Controls : 36
   Simple ctrls : 19
Date: Fri Feb 11 01:15:44 2011
Failure: oops
HibernationDevice: RESUME=UUID=d9ff01a7-27c0-47a1-bf5b-9a884166988e
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha i386 (20100322)
MachineType: System manufacturer System Product Name
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-28-generic-pae root=UUID=dde86940-08ad-4c79-9354-b009381913e2 ro quiet splash
RelatedPackageVersions: linux-firmware 1.34.3
RfKill:
0: phy1: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Title: BUG: unable to handle kernel paging request at ffffffc1
dmi.bios.date: 08/01/2007
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0207
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5GC-MX/1333
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev x.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: ASUSTek Computer INC.
dmi.chassis.version: Rev 1.xx
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0207:bd08/01/2007:svnSystemmanufacturer:pnSystemProductName:pvrRev1.xx:rvnASUSTeKComputerINC.:rnP5GC-MX/1333:rvrRevx.xx:cvnASUSTekComputerINC.:ct3:cvrRev1.xx:
dmi.product.name: System Product Name
dmi.product.version: Rev 1.xx
dmi.sys.vendor: System manufacturer

Tags:

Revision history for this message

hansmex (hansdirkse) wrote on 2011-02-11:

AlsaDevices.txt Edit (519 bytes, text/plain; charset="utf-8")
AplayDevices.txt Edit (293 bytes, text/plain; charset="utf-8")
ArecordDevices.txt Edit (292 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (40.9 KiB, text/plain; charset="utf-8")
Card0.Amixer.values.txt Edit (3.7 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.0.txt Edit (8.3 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (2.7 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (1.3 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (312 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (15.8 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (672 bytes, text/plain; charset="utf-8")
OopsText.txt Edit (2.0 KiB, text/plain; charset="utf-8")
PciMultimedia.txt Edit (1.6 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.6 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.7 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (116.6 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (225.9 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (171.7 KiB, text/plain; charset="utf-8")

Brad Figg (brad-figg) on 2011-04-07

Changed in linux (Ubuntu):
status:	New → Confirmed

penalvch (penalvch) on 2012-04-08

summary:

- BUG: unable to handle kernel paging request at ffffffc1
+ Kernel Oops - BUG: unable to handle kernel paging request at ffffffc1;
+ EIP is at kref_put+0x1d/0x60

Revision history for this message

penalvch (penalvch) wrote on 2013-08-17:

hansmex, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

tags:	added: bios-outdated-0413
Changed in linux (Ubuntu):
status:	Confirmed → Incomplete

Revision history for this message

hansmex (hansdirkse) wrote on 2013-08-17: Re: [Bug 716807] Re: Kernel Oops - BUG: unable to handle kernel paging request at ffffffc1; EIP is at kref_put+0x1d/0x60

Christopher,

I only reported that I couldn't use a live CD. All the other things about
kernels, etc, well... I don't understand any of that stuff.

I have since installed Ubuntu 12.04, and I'm very happy with that version.

Greetings,

Hans Dirkse
-
tel.: 06-1696.7530
e-mail: <email address hidden>
fotosite: http://www.flickr.com/hansdirkse

2013/8/17 Christopher M. Penalver <email address hidden>

> hansmex, this bug was reported a while ago and there hasn't been any
> activity in it recently. We were wondering if this is still an issue? If
> so, could you please test for this with the latest development release
> of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
> /daily-live/current/ .
>
> If it remains an issue, could you please run the following command in
> the development release from a Terminal
> (Applications->Accessories->Terminal), as it will automatically gather
> and attach updated debug information to this report:
>
> apport-collect -p linux <replace-with-bug-number>
>
> Also, could you please test the latest upstream kernel available following
> https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional
> upstream developers to examine the issue. Please do not test the daily
> folder, but the one all the way at the bottom. Once you've tested the
> upstream kernel, please comment on which kernel version specifically you
> tested. If this bug is fixed in the mainline kernel, please add the
> following tags:
> kernel-fixed-upstream
> kernel-fixed-upstream-VERSION-NUMBER
>
> where VERSION-NUMBER is the version number of the kernel you tested. For
> example:
> kernel-fixed-upstream-v3.11-rc5
>
> This can be done by clicking on the yellow circle with a black pencil icon
> next to the word Tags located at the bottom of the bug description. As
> well, please remove the tag:
> needs-upstream-testing
>
> If the mainline kernel does not fix this bug, please add the following
> tags:
> kernel-bug-exists-upstream
> kernel-bug-exists-upstream-VERSION-NUMBER
>
> As well, please remove the tag:
> needs-upstream-testing
>
> Once testing of the upstream kernel is complete, please mark this bug's
> Status as Confirmed. Please let us know your results. Thank you for your
> understanding.
>
> ** Tags added: bios-outdated-0413
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/716807
>
> Title:
> Kernel Oops - BUG: unable to handle kernel paging request at ffffffc1;
> EIP is at kref_put+0x1d/0x60
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/716807/+subscriptions
>

Christopher,

I only reported that I couldn't use a live CD. All the other things about
kernels, etc, well... I don't understand any of that stuff.

I have since installed Ubuntu 12.04, and I'm very happy with that version.

Greetings,

Hans Dirkse
-
tel.: 06-1696.7530
e-mail: hansdirkse@gmail.com
fotosite: http://www.flickr.com/hansdirkse

2013/8/17 Christopher M. Penalver <christopher.m.penalver@gmail.com>

> hansmex, this bug was reported a while ago and there hasn't been any
> activity in it recently. We were wondering if this is still an issue? If
> so, could you please test for this with the latest development release
> of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
> /daily-live/current/ .
>
> If it remains an issue, could you please run the following command in
> the development release from a Terminal
> (Applications->Accessories->Terminal), as it will automatically gather
> and attach updated debug information to this report:
>
> apport-collect -p linux <replace-with-bug-number>
>
> Also, could you please test the latest upstream kernel available following
> https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional
> upstream developers to examine the issue. Please do not test the daily
> folder, but the one all the way at the bottom. Once you've tested the
> upstream kernel, please comment on which kernel version specifically you
> tested. If this bug is fixed in the mainline kernel, please add the
> following tags:
> kernel-fixed-upstream
> kernel-fixed-upstream-VERSION-NUMBER
>
> where VERSION-NUMBER is the version number of the kernel you tested. For
> example:
> kernel-fixed-upstream-v3.11-rc5
>
> This can be done by clicking on the yellow circle with a black pencil icon
> next to the word Tags located at the bottom of the bug description. As
> well, please remove the tag:
> needs-upstream-testing
>
> If the mainline kernel does not fix this bug, please add the following
> tags:
> kernel-bug-exists-upstream
> kernel-bug-exists-upstream-VERSION-NUMBER
>
> As well, please remove the tag:
> needs-upstream-testing
>
> Once testing of the upstream kernel is complete, please mark this bug's
> Status as Confirmed. Please let us know your results. Thank you for your
> understanding.
>
> ** Tags added: bios-outdated-0413
>
> ** Changed in: linux (Ubuntu)
>        Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/716807
>
> Title:
>   Kernel Oops - BUG: unable to handle kernel paging request at ffffffc1;
>   EIP is at kref_put+0x1d/0x60
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/716807/+subscriptions
>

Revision history for this message

penalvch (penalvch) wrote on 2013-08-17:

hansmex, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/716807/comments/3 regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in linux (Ubuntu):
status:	Incomplete → Invalid

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