locks screen instead of hibernating

Bug #715855 reported by Teo
18
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

This happens from time to time, not always, apparently at random.

From the dropdown menu with a power-on/off-like icon on the top-right corner of the screen in ubuntu I select "Hibernate". Instead of hibernating, it simply locks screen (the same as when you select "lock screen").

Sometimes, instead, it hibernates correctly.

This can also happen when the system automatically hibernates because the battery is low.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: linux-image-2.6.32-28-generic 2.6.32-28.55
Regression: Yes
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.32-28.55-generic 2.6.32.27+drm33.12
Uname: Linux 2.6.32-28-generic i686
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: teo 1579 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfebf8000 irq 22'
   Mixer name : 'Realtek ALC660-VD'
   Components : 'HDA:10ec0660,10430000,00100001 HDA:10573055,10431316,00100700'
   Controls : 19
   Simple ctrls : 13
Date: Wed Feb 9 16:52:25 2011
HibernationDevice: RESUME=UUID=b1b3e5fe-38e2-44c9-9e48-4564cd9f4d66
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
MachineType: ASUSTeK Computer Inc. M51Sn
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-28-generic root=UUID=173acbf5-26a0-49e3-8d2b-f1c142582cbf ro quiet splash
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.utf8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.34.3
SourcePackage: linux
dmi.bios.date: 12/24/2007
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 303
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: M51Sn
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr303:bd12/24/2007:svnASUSTeKComputerInc.:pnM51Sn:pvr1.0:rvnASUSTeKComputerInc.:rnM51Sn:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: M51Sn
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu11
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: teo 2499 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfebf8000 irq 49'
   Mixer name : 'Realtek ALC660-VD'
   Components : 'HDA:10ec0660,10430000,00100001 HDA:10573055,10431316,00100700'
   Controls : 28
   Simple ctrls : 16
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=b1b3e5fe-38e2-44c9-9e48-4564cd9f4d66
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
MachineType: ASUSTeK Computer Inc. M51Sn
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-27-generic root=UUID=173acbf5-26a0-49e3-8d2b-f1c142582cbf ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-27.43-generic 3.2.21
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-27-generic N/A
 linux-backports-modules-3.2.0-27-generic N/A
 linux-firmware 1.79
StagingDrivers: zram
Tags: precise running-unity staging
Uname: Linux 3.2.0-27-generic i686
UpgradeStatus: Upgraded to precise on 2012-05-17 (70 days ago)
UserAsoundrc:
 pcm.!default { type pulse }
 ctl.!default { type pulse }
 pcm.pulse { type pulse }
 ctl.pulse { type pulse }
UserGroups: adm admin audio cdrom dialout lpadmin netdev plugdev sambashare vboxusers video
dmi.bios.date: 12/24/2007
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 303
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: M51Sn
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr303:bd12/24/2007:svnASUSTeKComputerInc.:pnM51Sn:pvr1.0:rvnASUSTeKComputerInc.:rnM51Sn:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: M51Sn
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

Revision history for this message
Teo (teo1978) wrote :
Revision history for this message
Teo (teo1978) wrote :

On the very same system I also suffer from bug #715850

Sometimes one thing happens, sometimes the other (and sometimes it exhibits other issues, and sometimes it even hibernates correctly).

I was told to file a separate bug for each issue.

tags: added: regression-release
removed: regression-potential
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
sterios prosiniklis (steriosprosiniklis) wrote :

Seems that this behavior relates to the amount of ram used.
When more than 50% of the available ram is being used, system comes up displaying locked screen instead of hibernating and shut down. This is consistently reproducible...

Attached relevant logs /var/log/pm-suspend.log, /var/log/syslog and /var/log/kern.log

Revision history for this message
penalvch (penalvch) wrote :

matteo sisti sette, thank you for reporting this and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please provide the information following https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume ? As well, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ . However, note you can only test Suspend, not Hibernate, when using a LiveCD. If the issue remains, run the following command in the development release from a Terminal (Applications->Accessories->Terminal) as it will automatically gather and attach updated debug information to this report.

apport-collect -p linux <BUGNUMBER>

Additionally, if you could try to reproduce this with the upstream mainline kernel that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.

Please let us know your results. Thanks in advance.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Teo (teo1978) wrote :

I can't test upstream kernel.

Can't obviously test live CD as this is an hibernation issue.

tags: added: kernel-unable-to-test-upstream
removed: needs-upstream-testing
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

matteo sisti sette, missing action items from https://bugs.launchpad.net/ubuntu/+source/linux/+bug/715855/comments/8 . Regarding https://bugs.launchpad.net/ubuntu/+source/linux/+bug/715855/comments/9 :
>"Can't obviously test live CD as this is an hibernation issue."

Could you please make a separate partition, install newest Ubuntu, and test it?

tags: added: needs-upstream-testing
removed: kernel-unable-to-test-upstream
Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Teo (teo1978) wrote : AcpiTables.txt

apport information

tags: added: apport-collected precise running-unity staging
description: updated
Revision history for this message
Teo (teo1978) wrote : AlsaDevices.txt

apport information

Revision history for this message
Teo (teo1978) wrote :

That's not going to happen. Please don't let this bug expire just because one particular person (me) won't test the upstream kernel.

Anyway, in Ubuntu 12.04 the option to hibernate has been disabled completely.

Revision history for this message
Teo (teo1978) wrote : AplayDevices.txt

apport information

Revision history for this message
Teo (teo1978) wrote : ArecordDevices.txt

apport information

Revision history for this message
Teo (teo1978) wrote : BootDmesg.txt

apport information

Revision history for this message
Teo (teo1978) wrote : CRDA.txt

apport information

Revision history for this message
Teo (teo1978) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
Teo (teo1978) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
Teo (teo1978) wrote : Card0.Codecs.codec.1.txt

apport information

Revision history for this message
Teo (teo1978) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Teo (teo1978) wrote : IwConfig.txt

apport information

Revision history for this message
Teo (teo1978) wrote : Lspci.txt

apport information

Revision history for this message
Teo (teo1978) wrote : Lsusb.txt

apport information

Revision history for this message
Teo (teo1978) wrote : PciMultimedia.txt

apport information

Revision history for this message
Teo (teo1978) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Teo (teo1978) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Teo (teo1978) wrote : ProcModules.txt

apport information

Revision history for this message
Teo (teo1978) wrote : PulseList.txt

apport information

Revision history for this message
Teo (teo1978) wrote : RfKill.txt

apport information

Revision history for this message
Teo (teo1978) wrote : UdevDb.txt

apport information

Revision history for this message
Teo (teo1978) wrote :

$ apport-collect -p linux 715855
No packages found matching linux.

description: updated
Revision history for this message
Teo (teo1978) wrote : AcpiTables.txt

apport information

Revision history for this message
Teo (teo1978) wrote : AlsaDevices.txt

apport information

Revision history for this message
Teo (teo1978) wrote : AplayDevices.txt

apport information

Revision history for this message
Teo (teo1978) wrote : ArecordDevices.txt

apport information

Revision history for this message
Teo (teo1978) wrote : BootDmesg.txt

apport information

Revision history for this message
Teo (teo1978) wrote : CRDA.txt

apport information

Revision history for this message
Teo (teo1978) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
Teo (teo1978) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
Teo (teo1978) wrote : Card0.Codecs.codec.1.txt

apport information

Revision history for this message
Teo (teo1978) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Teo (teo1978) wrote : IwConfig.txt

apport information

Revision history for this message
Teo (teo1978) wrote : Lspci.txt

apport information

Revision history for this message
Teo (teo1978) wrote : Lsusb.txt

apport information

Revision history for this message
Teo (teo1978) wrote : PciMultimedia.txt

apport information

Revision history for this message
Teo (teo1978) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Teo (teo1978) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Teo (teo1978) wrote : ProcModules.txt

apport information

Revision history for this message
Teo (teo1978) wrote : PulseList.txt

apport information

Revision history for this message
Teo (teo1978) wrote : RfKill.txt

apport information

Revision history for this message
Teo (teo1978) wrote : UdevDb.txt

apport information

Revision history for this message
Teo (teo1978) wrote : UdevLog.txt

apport information

Revision history for this message
Teo (teo1978) wrote : WifiSyslog.txt

apport information

Revision history for this message
Teo (teo1978) wrote :

Funny. Despite the bogus error message "no packages found matching linux" it seems apport-collect has actually sent the files.

penalvch (penalvch)
description: updated
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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