10ec:8168 wired internet regression in 2.6.35-25-generic r8169

Bug #711229 reported by Darren
22
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Fix Released
High
Unassigned

Bug Description

when I got the update with the 2.6.35-25-generic kerenel my wired networking stopped working
If I boot into the old 2.6.35-24-generic kernel it seems to work fine

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: linux-image-2.6.35-25-generic 2.6.35-25.44
Regression: Yes
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.35-25.44-generic 2.6.35.10
Uname: Linux 2.6.35-25-generic i686
AcpiTables:
 Error: command ['gksu', '-D', 'Apport', '--', '/usr/share/apport/dump_acpi_tables.py'] failed with exit code 1:
 (gksu:2947): Gdk-CRITICAL **: IA__gdk_draw_pixbuf: assertion `GDK_IS_DRAWABLE (drawable)' failed
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: darren 2372 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xfe024000 irq 16'
   Mixer name : 'Realtek ALC889A'
   Components : 'HDA:10ec0885,1458a102,00100101'
   Controls : 38
   Simple ctrls : 21
Card1.Amixer.info:
 Card hw:1 'HDMI'/'HDA ATI HDMI at 0xfdffc000 irq 19'
   Mixer name : 'ATI RS690/780 HDMI'
   Components : 'HDA:1002791a,00791a00,00100000'
   Controls : 4
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Date: Wed Feb 2 00:03:42 2011
HibernationDevice: RESUME=UUID=8b7c485d-55c1-414a-892f-9caa848a4c5a
MachineType: Gigabyte Technology Co., Ltd. GA-MA790GP-DS4H
ProcCmdLine: root=UUID=52c3ea39-d280-4daf-ab58-8deba09e443e ro quiet splash crashkernel=384M-2G:64M,2G-:128M
ProcEnviron:
 PATH=(custom, user)
 LANG=en_AU.utf8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.38.3
RfKill:

SourcePackage: linux
WpaSupplicantLog:

dmi.bios.date: 07/18/2008
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F1
dmi.board.name: GA-MA790GP-DS4H
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF1:bd07/18/2008:svnGigabyteTechnologyCo.,Ltd.:pnGA-MA790GP-DS4H:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-MA790GP-DS4H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: GA-MA790GP-DS4H
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Revision history for this message
Darren (darrenrjenkins) wrote :
Revision history for this message
Brian Murray (brian-murray) wrote :

From your BootDmesg.txt file it seems to be working:

[ 35.273764] r8169 0000:02:00.0: eth0: link up
[ 35.273773] r8169 0000:02:00.0: eth0: link up

Revision history for this message
Darren (darrenrjenkins) wrote :

Well it might partially work, ie device become active, but I can't connect to the internet with it, and I can when I boot into the previous kernel.
When I look at the Network History in the System Monitor it seems to send and receive a couple of k but thats about all.
Do you want to me to grab a packet capture for the good and bad kernels, I have a feeling the bad one doesn't make it through getting a DHCP lease.
Is there anything else I could/should be investigating ?

Revision history for this message
Brian Murray (brian-murray) wrote :

Looking at WifiSyslog.txt I also found the following (the 1st column is the line number):

 3127 Feb 1 22:08:51 ICE-BOX dhclient: Internet Systems Consortium DHCP Client V3.1.3
 3128 Feb 1 22:08:51 ICE-BOX dhclient: Copyright 2004-2009 Internet Systems Consortium.
 3129 Feb 1 22:08:51 ICE-BOX dhclient: All rights reserved.
 3130 Feb 1 22:08:51 ICE-BOX dhclient: For info, please visit https://www.isc.org/software/dhcp/
 3131 Feb 1 22:08:51 ICE-BOX dhclient:
 3132 Feb 1 22:08:51 ICE-BOX dhclient: Listening on LPF/br0/00:1f:d0:a1:04:04
 3133 Feb 1 22:08:51 ICE-BOX dhclient: Sending on LPF/br0/00:1f:d0:a1:04:04
 3134 Feb 1 22:08:51 ICE-BOX dhclient: Sending on Socket/fallback
 3135 Feb 1 22:08:51 ICE-BOX dhclient: DHCPDISCOVER on br0 to 255.255.255.255 port 67 interval 3
 3136 Feb 1 22:08:52 ICE-BOX dhclient: DHCPOFFER of 192.168.2.3 from 192.168.2.1
 3137 Feb 1 22:08:52 ICE-BOX dhclient: DHCPREQUEST of 192.168.2.3 on br0 to 255.255.255.255 port 67
 3138 Feb 1 22:08:52 ICE-BOX dhclient: DHCPACK of 192.168.2.3 from 192.168.2.1
 3139 Feb 1 22:08:53 ICE-BOX kernel: [ 18.457517] eth0: no IPv6 routers present
 3140 Feb 1 22:08:53 ICE-BOX kernel: [ 18.640006] br0: no IPv6 routers present
 3141 Feb 1 22:08:53 ICE-BOX dhclient: bound to 192.168.2.3 -- renewal in 850925114 seconds.

Perhaps following the debugging procedures at https://wiki.ubuntu.com/DebuggingNetworkManager would help - but I'm not positive. A packet trace would of course be the most informative.

Revision history for this message
Darren (darrenrjenkins) wrote :

 /dev/br0 is my phone which is DHCP'ing there I think.
I had my phone plugged in acting as a wireless modem so I could connect to the Internet and submit this bug report.
I guess I should not of plugged it in until the bug reporting software had finished gathering the logs.
I'll have a look with wireshark to see if anything gets sent from eth0 when I reload the r8169 module and restart NetworkManager. (Without the phone)
Yell out if you want me to take a second batch of logs, without my phone polluting them this time.

Revision history for this message
Darren (darrenrjenkins) wrote :

OK I used wireshark to capture some logs from the pseudo device that monitors all network activity.
The logs are of an ifup after an ifdown, and a modprobe r8169, start network-manager after a stop network-manager, modprobe -r r8169, for both the working and the non-working cases.

Revision history for this message
Darren (darrenrjenkins) wrote :
Revision history for this message
Darren (darrenrjenkins) wrote :
Revision history for this message
Darren (darrenrjenkins) wrote :
Revision history for this message
Brian Murray (brian-murray) wrote :

Thanks for getting the packet traces.

Changed in linux (Ubuntu):
assignee: nobody → Canonical Kernel Team (canonical-kernel-team)
importance: Undecided → High
status: New → Confirmed
Revision history for this message
Darren (darrenrjenkins) wrote :

I also tried out the Natty Natwhal alpha 2 as a boot CD and wired networking seemed to work fine.
So from my side I'm not too worried, I can just use the previous kernel for a couple of months then upgrade to Natty.

Revision history for this message
penalvch (penalvch) wrote :

Darren, thank you for reporting this and helping make Ubuntu better. Maverick reached EOL on April 10, 2012.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We were wondering if this is still an issue in a supported release? If so, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in a supported release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please do not test the kernel in the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. As well, please comment on which kernel version specifically you tested.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream', and comment as to why specifically you were unable to test it.

Please let us know your results. Thanks in advance.

Helpful Bug Reporting Links:
https://help.ubuntu.com/community/ReportingBugs#Bug_Reporting_Etiquette
https://help.ubuntu.com/community/ReportingBugs#A3._Make_sure_the_bug_hasn.27t_already_been_reported
https://help.ubuntu.com/community/ReportingBugs#Adding_Apport_Debug_Information_to_an_Existing_Launchpad_Bug
https://help.ubuntu.com/community/ReportingBugs#Adding_Additional_Attachments_to_an_Existing_Launchpad_Bug

summary: - wired internet regression in 2.6.35-25-generic r8169
+ 10ec:8168 wired internet regression in 2.6.35-25-generic r8169
Changed in linux (Ubuntu):
assignee: Canonical Kernel Team (canonical-kernel-team) → nobody
status: Confirmed → Incomplete
Darren (darrenrjenkins)
Changed in linux (Ubuntu):
status: Incomplete → Fix Released
Revision history for this message
Darren (darrenrjenkins) wrote :

This was fixed when I upgraded to Natty Natwhal.
At the time I investegated a little more and found I could resolve the problem by reverting a networking configuration change that I had added to work around a previous bug.
It was strange (and annoying at the time) that the non-standard configuration broke with the update, but it was probably not a kernel bug.

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