Ubuntu
linux package

No USB device works (regression)

Bug #703798 reported by Takyoji on 2011-01-17

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Expired	Undecided	Unassigned

Bug Description

USB devices (such as USB flash storage, USB mouse, etc) worked in kernel version 2.6.31-20 and prior (perhaps Ubuntu 10.04 kernel?), but stopped working in 2.6.35-22 and thereafter.

When a device is plugged in, it is indicated via dmesg of the device being detected, but nothing afterwards (no errors and so on).

For example, plugging in a USB device under a non-working kernel version (dmesg):
[ 144.156079] usb 1-4: new high speed USB device using ehci_hcd and address 2

And under the kernel version that USB devices work properly:

[ 134.640072] usb 1-4: new high speed USB device using ehci_hcd and address 2
[ 134.894173] usb 1-4: configuration #1 chosen from 1 choice
[ 134.952249] Initializing USB Mass Storage driver...
[ 134.952434] scsi6 : SCSI emulation for USB Mass Storage devices
[ 134.952543] usbcore: registered new interface driver usb-storage
[ 134.952547] USB Mass Storage support registered.
[ 134.957729] usb-storage: device found at 2
[ 134.957733] usb-storage: waiting for device to settle before scanning
[ 139.956235] usb-storage: device scan complete
[ 139.958212] scsi 6:0:0:0: Direct-Access CENTON DS Pro 8.07 PQ: 0 ANSI: 2
[ 139.958676] sd 6:0:0:0: Attached scsi generic sg2 type 0
[ 139.965445] sd 6:0:0:0: [sdb] 16424960 512-byte logical blocks: (8.40 GB/7.83 GiB)
[ 139.965936] sd 6:0:0:0: [sdb] Write Protect is off
[ 139.965941] sd 6:0:0:0: [sdb] Mode Sense: 03 00 00 00
[ 139.965944] sd 6:0:0:0: [sdb] Assuming drive cache: write through
[ 139.969062] sd 6:0:0:0: [sdb] Assuming drive cache: write through
[ 139.969069] sdb: sdb1
[ 140.254318] sd 6:0:0:0: [sdb] Assuming drive cache: write through
[ 140.254326] sd 6:0:0:0: [sdb] Attached SCSI removable disk

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: linux-image-2.6.35-22-generic 2.6.35-22.35
Regression: Yes
Reproducible: No
ProcVersionSignature: Ubuntu 2.6.35-22.35-generic 2.6.35.4
Uname: Linux 2.6.35-22-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: CONEXANT Analog [CONEXANT Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: caleb870 1826 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xd0340000 irq 43'
   Mixer name : 'Conexant CX20551 (Waikiki)'
   Components : 'HDA:14f15047,103c30a5,00100000'
   Controls : 15
   Simple ctrls : 7
Date: Sun Jan 16 23:48:48 2011
Frequency: Once a day.
HibernationDevice: RESUME=UUID=d33b1611-f434-4f32-8ea7-1137c709d2b9
Lsusb:
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 002: ID 111d:0000
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Hewlett-Packard Presario C300 (RL177UA#ABA)
ProcCmdLine: root=UUID=187f8dcc-8c77-43cb-84a5-a1d6b84270df ro quiet splash
ProcEnviron:
LANG=en_US.utf8
SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.38
SourcePackage: linux
WpaSupplicantLog:

dmi.bios.date: 04/25/2007
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.24
dmi.board.name: 30C6
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 78.10
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.24:bd04/25/2007:svnHewlett-Packard:pnPresarioC300(RL177UA#ABA):pvrF.24:rvnHewlett-Packard:rn30C6:rvr78.10:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: Presario C300 (RL177UA#ABA)
dmi.product.version: F.24
dmi.sys.vendor: Hewlett-Packard

See original description

Tags:

Revision history for this message

Takyoji (takyoji) wrote on 2011-01-17:

AcpiTables.txt Edit (134.7 KiB, text/plain; charset="utf-8")
AlsaDevices.txt Edit (461 bytes, text/plain; charset="utf-8")
AplayDevices.txt Edit (281 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (45.1 KiB, text/plain; charset="utf-8")
Card0.Amixer.values.txt Edit (1.4 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.0.txt Edit (6.6 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (2.3 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (1.8 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (311 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (10.5 KiB, text/plain; charset="utf-8")
PciMultimedia.txt Edit (614 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (605 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.1 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (1.9 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (118 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (90.7 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (202.8 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (255.9 KiB, text/plain; charset="utf-8")

description:

updated

Revision history for this message

Takyoji (takyoji) wrote on 2011-01-17:

I've finally found a pattern to this bug as it seemed fairly sporadic.

It appears that USB will work on 2.6.35-22 and after ONLY if a USB device is plugged in at boot (such as at GRUB menu; or before being turned on)
Whereas on 2.6.31-20 and prior, USB will work regardless if a device is plugged in at boot or not.

Brad Figg (brad-figg) on 2011-04-07

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

penalvch (penalvch) wrote on 2012-04-08:

Caleb Langeslag, thank you for reporting this and helping make Ubuntu better. Maverick reached EOL on April 2012.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We were wondering if this is still an issue in a supported release? If so, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in a supported release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

tags:	added: needs-bisect
Changed in linux (Ubuntu):
status:	Confirmed → Incomplete

Revision history for this message

Launchpad Janitor (janitor) wrote on 2012-06-08:

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status:	Incomplete → Expired

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No USB device works (regression)

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Ubuntu
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