Video garbled/maxtearing after switching users

Bug #703725 reported by Mark Mueller
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

when using the indicator applet to switch users, I click a user to switch to. Then the picture on the monitor is garbled. I believe the computer switches to that user based on the garbled graphics. It is hard to tell what is still functional once I have switched users. At this point I must turn the power off to the computer and restart the computer.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: linux-image-2.6.35-24-generic 2.6.35-24.42
Regression: No
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.35-24.42-generic 2.6.35.8
Uname: Linux 2.6.35-24-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: IXP [ATI IXP], device 0: ATI IXP AC97 [ATI IXP AC97]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: dad 1602 F.... pulseaudio
 /dev/snd/pcmC0D0p: dad 1602 F...m pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'IXP'/'ATI IXP rev 2 with ALC658D at 0xfe02a000, irq 17'
   Mixer name : 'Realtek ALC658D'
   Components : 'AC97a:414c4781'
   Controls : 38
   Simple ctrls : 24
Date: Sun Jan 16 14:27:44 2011
HibernationDevice: RESUME=UUID=15ad6a4b-f365-4179-ad22-7a4f61f1be8e
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
MachineType: HP Pavilion 061 ER859AA-ABA M7334N
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-24-generic root=UUID=0462db87-04c0-4bd6-b429-2489897bd02e ro quiet splash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.38
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
dmi.bios.date: 12/13/2005
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 3.40
dmi.board.name: AMETHYST-M
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr3.40:bd12/13/2005:svnHPPavilion061:pnER859AA-ABAM7334N:pvr0qn1114RE101AMETM00:rvnMSI:rnAMETHYST-M:rvr1.0:cvnHewlett-Packard:ct3:cvr:
dmi.product.name: ER859AA-ABA M7334N
dmi.product.version: 0qn1114RE101AMETM00
dmi.sys.vendor: HP Pavilion 061

Revision history for this message
Mark Mueller (mark6mueller) wrote :
Revision history for this message
Mark Mueller (mark6mueller) wrote :

I noticed that I have two kernels to boot with. When I tried 2.6.35.22 instead of 2.6.35.24 the Indicator Applet Session 0.4.6 switches users fine. Switching users with User Switcher Applet 3.30.5 causes garbled graphics.

Also when a click on System/About Ubuntu, it says: "You are using Ubuntu 11.04
                - the Natty Narwhal - released in April 2011 and supported until October 2012."

Revision history for this message
Philip Muškovac (yofel) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage . I have classified this bug as a bug in the kernel.

affects: ubuntu → linux (Ubuntu)
tags: added: regression-update
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Mark Mueller, thank you for reporting this and helping make Ubuntu better. Maverick reached EOL on April 2012.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We were wondering if this is still an issue in a supported release? If so, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in a supported release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Mark Mueller (mark6mueller) wrote : Re: [Bug 703725] Re: Video garbled/maxtearing after switching users
Download full text (4.4 KiB)

Christopher,

I haven't had this problem for quite a while. It's a computer that I don't
use very often now. I can check what version of Ubuntu is running on it
some time.

Best Regards,

Mark.

On Sun, Apr 8, 2012 at 12:34 PM, Christopher M. Penalver <
<email address hidden>> wrote:

> Mark Mueller, thank you for reporting this and helping make Ubuntu better.
> Maverick reached EOL on April 2012.
> Please see this document for currently supported Ubuntu releases:
> https://wiki.ubuntu.com/Releases
>
> We were wondering if this is still an issue in a supported release? If
> so, can you try with the latest development release of Ubuntu? ISO CD
> images are available from http://cdimage.ubuntu.com/releases/ .
>
> If it remains an issue, could you run the following command in a
> supported release from a Terminal (Applications->Accessories->Terminal).
> It will automatically gather and attach updated debug information to
> this report.
>
> apport-collect -p linux <replace-with-bug-number>
>
> Also, if you could test the latest upstream kernel available that would
> be great. It will allow additional upstream developers to examine the
> issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once
> you've tested the upstream kernel, please remove the 'needs-upstream-
> testing' tag. This can be done by clicking on the yellow pencil icon
> next to the tag located at the bottom of the bug description and
> deleting the 'needs-upstream-testing' text. Please let us know your
> results.
>
> Thanks in advance.
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/703725
>
> Title:
> Video garbled/maxtearing after switching users
>
> Status in “linux” package in Ubuntu:
> Incomplete
>
> Bug description:
> when using the indicator applet to switch users, I click a user to
> switch to. Then the picture on the monitor is garbled. I believe the
> computer switches to that user based on the garbled graphics. It is
> hard to tell what is still functional once I have switched users. At
> this point I must turn the power off to the computer and restart the
> computer.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.10
> Package: linux-image-2.6.35-24-generic 2.6.35-24.42
> Regression: No
> Reproducible: Yes
> ProcVersionSignature: Ubuntu 2.6.35-24.42-generic 2.6.35.8
> Uname: Linux 2.6.35-24-generic i686
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
> Architecture: i386
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: IXP [ATI IXP], device 0: ATI IXP AC97 [ATI IXP AC97]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: dad 1602 F.... pulseaudio
> /dev/snd/pcmC0D0p: dad 1602 F...m pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
> Card hw:0 'IXP'/'ATI IXP rev 2 with ALC658D at 0xfe02a000, irq 17'
> Mixer name : 'Realtek ALC658D'
> Components : 'AC97a:414c4781'
> Controls : 38
> ...

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Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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