Ubuntu
linux package

package linux-image-2.6.35-22-generic 2.6.35-22.35 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2

Bug #696149 reported by Fazl on 2011-01-01

10

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Expired	Undecided	Unassigned

Bug Description

The steps required to duplicate this bug are as follows

Prepare a USB for install (Format 8GB with 4GB for persistence)
Install Ubuntu 10.10 via iso file downloaded from Ubuntu website
Boot computer from USB stick
Go to System>Administration>Update Manager and check for new updates
Install update labelled "Linux-Image-2.6.35.22" (Approx 32MB file)

The crash will occur. I have done this multiple times and crashed every time

ProblemType: Package
DistroRelease: Ubuntu 10.10
Package: linux-image-2.6.35-22-generic 2.6.35-22.35
Regression: Yes
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.35-22.33-generic 2.6.35.4
Uname: Linux 2.6.35-22-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
AptOrdering:
linux-image-2.6.35-22-generic: Install
linux-image-2.6.35-22-generic: Configure
Architecture: i386
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0x2a200000 irq 46'
   Mixer name : 'SigmaTel STAC9200'
   Components : 'HDA:83847690,11790462,00102201 HDA:11c13026,11790001,00100700'
   Controls : 9
   Simple ctrls : 7
Date: Sat Jan 1 03:01:10 2011
ErrorMessage: subprocess installed post-installation script returned error exit status 2
LiveMediaBuild: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
MachineType: TOSHIBA TECRA M5
PccardctlIdent:
Socket 0:
   no product info available
PccardctlStatus:
Socket 0:
   no card
ProcCmdLine: noprompt cdrom-detect/try-usb=true persistent file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash -- BOOT_IMAGE=/casper/vmlinuz
RelatedPackageVersions: linux-firmware 1.38
SourcePackage: linux
Title: package linux-image-2.6.35-22-generic 2.6.35-22.35 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2
dmi.bios.date: 12/26/2006
dmi.bios.vendor: TOSHIBA
dmi.bios.version: Version 3.20
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Version A0
dmi.chassis.asset.tag: 0000000000
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: Version 1.0
dmi.modalias: dmi:bvnTOSHIBA:bvrVersion3.20:bd12/26/2006:svnTOSHIBA:pnTECRAM5:pvrPTM51U-16E00W:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
dmi.product.name: TECRA M5
dmi.product.version: PTM51U-16E00W
dmi.sys.vendor: TOSHIBA

Tags:

Revision history for this message

Fazl (alphamale18) wrote on 2011-01-01:

#1

AcpiTables.txt Edit (159.3 KiB, text/plain; charset="utf-8")
AlsaDevices.txt Edit (585 bytes, text/plain; charset="utf-8")
AplayDevices.txt Edit (273 bytes, text/plain; charset="utf-8")
ArecordDevices.txt Edit (272 bytes, text/plain; charset="utf-8")
AudioDevicesInUse.txt Edit (447 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (60.4 KiB, text/plain; charset="utf-8")
Card0.Amixer.values.txt Edit (1.2 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.0.txt Edit (5.3 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.1.txt Edit (140 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (9.8 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (1.8 KiB, text/plain; charset="utf-8")
Df.txt Edit (567 bytes, text/plain; charset="utf-8")
Dmesg.txt Edit (70.2 KiB, text/plain; charset="utf-8")
DpkgTerminalLog.txt Edit (21.6 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (557 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (27.9 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (534 bytes, text/plain; charset="utf-8")
PciMultimedia.txt Edit (2.3 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.7 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.3 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (180 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (99.6 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (231.8 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (217.6 KiB, text/plain; charset="utf-8")

Revision history for this message

Marc Deslauriers (mdeslaur) wrote on 2011-01-03:

#2

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

security vulnerability:	yes → no
visibility:	private → public

Revision history for this message

Brian Murray (brian-murray) wrote on 2011-01-04:

#3

From DpkgTerminalLog.txt:

update-initramfs: Generating /boot/initrd.img-2.6.35-22-generic
lzma: Cannot allocate memory
Failed to create initrd image.
dpkg: error processing linux-image-2.6.35-22-generic (--configure):
subprocess installed post-installation script returned error exit status 2

Revision history for this message

Brian Murray (brian-murray) wrote on 2011-01-19:

#4

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, it seems that your system ran out of memory when trying to install a package update. Please retry the update process process perhaps while running less applications.

Changed in linux (Ubuntu):
status:	New → Incomplete
tags:	added: lzma-cannot-allocate-memory

Revision history for this message

Fazl (alphamale18) wrote on 2011-02-14:

#5

Just wanted to add some information that I thought might be helpful. I have found that by using a different method of creating the boot disk (USB Boot disk created by a program executable on Microsoft XP platform named "Universal-USB-Installer-1.7.9.5.exe), the fault does not occur. Perhaps this executable program does something which the Ubuntu based USB boot drive creator does not. It was the recommended program to use on the Ubuntu 10.04 site. I downloaded it and used it to create a Ubuntu 10.04 LTS i386 USB boot drive. I mention this because I would get the lzma errors and the "failed to upgrade" errors regardless of if I was creating an Ubuntu 10.04, or a 10.10 Netbook, or desktop. I hope this information helps

P.S. - I tried clearing the cache as well as running the upgrade as the sole running process but it still gives the same error. The only time it does not give any errors is when the "Universal-USB-Installer-1.7.9.5.exe" is used to create the initial USB boot drive

Revision history for this message

Launchpad Janitor (janitor) wrote on 2011-04-21:

#6

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status:	Incomplete → Expired

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