Shutdown fails, freezes on "ubuntu" screen

Bug #693508 reported by Jack Fields
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Shutdown appears to progress OK until second dot changes on "ubuntu" screen. Click is heard from hard disk (presumably heads parking?) then system freezes and requires manual shutdown.

Unbuntu 10.10

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: linux-image-2.6.35-24-generic 2.6.35-24.42
Regression: Yes
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.35-24.42-generic 2.6.35.8
Uname: Linux 2.6.35-24-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: pwait 1249 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'CMI8738'/'C-Media CMI8738 (model 55) at 0xa000, irq 17'
   Mixer name : 'CMedia PCI'
   Components : ''
   Controls : 41
   Simple ctrls : 22
CurrentDmesg:
 [ 14.949564] EXT4-fs (sda1): re-mounted. Opts: errors=remount-ro,commit=0
 [ 18.064792] EXT4-fs (sda1): re-mounted. Opts: errors=remount-ro,commit=0
 [ 22.320053] eth0: no IPv6 routers present
 [ 1031.571106] [drm:subconnector_show] *ERROR* Unable to find subconnector property
 [ 1031.571387] [drm:select_subconnector_show] *ERROR* Unable to find select subconnector property
Date: Wed Dec 22 18:13:50 2010
HibernationDevice: RESUME=UUID=0bff615a-4ad3-43cb-b27a-c2c6d045e470
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
Lsusb:
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 002: ID 046d:c016 Logitech, Inc. Optical Wheel Mouse
 Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: System Manufacturer System Name
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-24-generic root=UUID=479a722f-2b51-4a22-b69b-038abb673392 ro quiet splash
ProcEnviron:
 LANG=en_GB.utf8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.38
RfKill:

SourcePackage: linux
dmi.bios.date: 04/30/2003
dmi.bios.vendor: Award Software, Inc.
dmi.bios.version: ASUS A7S333 ACPI BIOS Revision 1006
dmi.board.name: A7S333
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: REV 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 7
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAwardSoftware,Inc.:bvrASUSA7S333ACPIBIOSRevision1006:bd04/30/2003:svnSystemManufacturer:pnSystemName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnA7S333:rvrREV1.xx:cvnChassisManufacture:ct7:cvrChassisVersion:
dmi.product.name: System Name
dmi.product.version: System Version
dmi.sys.vendor: System Manufacturer

Revision history for this message
Jack Fields (jack-fields) wrote :
tags: added: regression-release
removed: regression-potential
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Jack Fields, thank you for reporting this and helping make Ubuntu better. Maverick reached EOL on April 10, 2012.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We were wondering if this is still an issue in a supported release? If so, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in a supported release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please do not test the kernel in the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. As well, please comment on which kernel version specifically you tested.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream', and comment as to why specifically you were unable to test it.

Please let us know your results. Thanks in advance.

Helpful Bug Reporting Links:
https://help.ubuntu.com/community/ReportingBugs#Bug_Reporting_Etiquette
https://help.ubuntu.com/community/ReportingBugs#A3._Make_sure_the_bug_hasn.27t_already_been_reported
https://help.ubuntu.com/community/ReportingBugs#Adding_Apport_Debug_Information_to_an_Existing_Launchpad_Bug
https://help.ubuntu.com/community/ReportingBugs#Adding_Additional_Attachments_to_an_Existing_Launchpad_Bug

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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