Hewlett-Packard HP Pavilion dv6 fails to resume from suspend

Bug #692164 reported by ChrisP
30
This bug affects 5 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Happens on closing and reopening again, or after PC is left to go into suspend/hibernate mode.
Screen is blank and no communication with screen and mouse and or keybd

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: linux-image-2.6.35-23-generic 2.6.35-23.41
Regression: Yes
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.35-23.41-generic 2.6.35.7
Uname: Linux 2.6.35-23-generic i686
NonfreeKernelModules: wl
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: chris 1650 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xf0500000 irq 16'
   Mixer name : 'IDT 92HD81B1X5'
   Components : 'HDA:111d7605,103c1440,00100402'
   Controls : 14
   Simple ctrls : 9
Card1.Amixer.info:
 Card hw:1 'Generic'/'HD-Audio Generic at 0xf0220000 irq 44'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100200'
   Controls : 4
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Date: Sun Dec 19 11:49:05 2010
HibernationDevice: RESUME=UUID=63ebdb44-9e5e-48b4-a73b-17384065f73d
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
MachineType: Hewlett-Packard HP Pavilion dv6 Notebook PC
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-23-generic root=UUID=5bf1388b-6eee-4b44-89f1-c63b915e37b2 ro quiet splash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.38
SourcePackage: linux
WifiSyslog:

dmi.bios.date: 09/10/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.14
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1440
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 67.22
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.14:bd09/10/2010:svnHewlett-Packard:pnHPPaviliondv6NotebookPC:pvr048E100000242B10000020000:rvnHewlett-Packard:rn1440:rvr67.22:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: HP Pavilion dv6 Notebook PC
dmi.product.version: 048E100000242B10000020000
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
ChrisP (cpearce-online) wrote :
summary: - I close the lid of the LapTop and on opening again there is a blank
- screen and no possibility to control the communication between mouse,
- keybd and screen. I have to force shutdown by holding the power button.
- The same thing occurs when the Laptop is left to go into suspend, and on
- pressing the power button to wake it up again, there is a blank and no
- communication.
+ Hewlett-Packard HP Pavilion dv6 fails to resume from suspend
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

ChrisP, thank you for reporting this and helping make Ubuntu better. Maverick reached EOL on April 10, 2012.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We were wondering if this is still an issue in a supported release? If so, could you please provide the information following https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume ? As well, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ . However, note you can only test Suspend, not Hibernate, when using a LiveCD. If the issue remains, run the following command in the development release from a Terminal (Applications->Accessories->Terminal) as it will automatically gather and attach updated debug information to this report.

apport-collect -p linux <BUGNUMBER>

Additionally, if you could try to reproduce this with the upstream mainline kernel that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.

Please let us know your results. Thanks in advance.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
ChrisP (cpearce-online) wrote : Re: [Bug 692164] Re: Hewlett-Packard HP Pavilion dv6 fails to resume from suspend

Hi Christopher,

I am just writing to acknowledge yor email, and given a little more time
I will endeavour to provide answers to your questions.

Regards
Chris Pearce

On Sat, 2012-04-21 at 15:44 +0000, Christopher M. Penalver wrote:

> ChrisP, thank you for reporting this and helping make Ubuntu better. Maverick reached EOL on April 10, 2012.
> Please see this document for currently supported Ubuntu releases:
> https://wiki.ubuntu.com/Releases
>
> We were wondering if this is still an issue in a supported release? If
> so, could you please provide the information following
> https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume ? As well,
> can you try with the latest development release of Ubuntu? ISO CD images
> are available from http://cdimage.ubuntu.com/releases/ . However, note
> you can only test Suspend, not Hibernate, when using a LiveCD. If the
> issue remains, run the following command in the development release from
> a Terminal (Applications->Accessories->Terminal) as it will
> automatically gather and attach updated debug information to this
> report.
>
> apport-collect -p linux <BUGNUMBER>
>
> Additionally, if you could try to reproduce this with the upstream
> mainline kernel that would be great. It will allow additional upstream
> developers to examine the issue. Refer to
> https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the
> upstream kernel, please remove the 'needs-upstream-testing' tag. This
> can be done by clicking on the yellow pencil icon next to the tag
> located at the bottom of the bug description and deleting the 'needs-
> upstream-testing' text.
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> If you are unable to test the mainline kernel, for example it will not
> boot, please add the tag: 'kernel-unable-to-test-upstream'.
>
> Please let us know your results. Thanks in advance.
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>

--
Chris Pearce
+47 90154802Chris

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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