Ubuntu
linux package

Whenever I shut down the computer, it freezes on the ubuntu logo and I have to hold down the button on the computer to turn the computer off.

Bug #688667 reported by Ryan Hultzer on 2010-12-10

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Expired	Undecided	Unassigned

Bug Description

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: linux-image-2.6.35-23-generic 2.6.35-23.41
Regression: Yes
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.35-23.41-generic 2.6.35.7
Uname: Linux 2.6.35-23-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ryanhultzer 2256 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0x503a0000 irq 47'
   Mixer name : 'Realtek ALC888'
   Components : 'HDA:10ec0888,80860001,00100001'
   Controls : 38
   Simple ctrls : 21
Date: Fri Dec 10 20:03:16 2010
HibernationDevice: RESUME=UUID=08c41ec5-296a-46b7-b85e-d9320cfd5db7
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-23-generic root=UUID=449c8129-c8a1-424e-8be4-53b77c5aa794 ro quiet splash
ProcEnviron:
LANGUAGE=en_GB:en_ZA:en
LANG=en_ZA.utf8
SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.38
RfKill:

SourcePackage: linux
dmi.bios.date: 02/18/2008
dmi.bios.vendor: Intel Corp.
dmi.bios.version: DPP3510J.86A.0407.2008.0218.0923
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: DG33BU
dmi.board.vendor: Intel Corporation
dmi.board.version: AAD79951-407
dmi.chassis.type: 3
dmi.modalias: dmi:bvnIntelCorp.:bvrDPP3510J.86A.0407.2008.0218.0923:bd02/18/2008:svn:pn:pvr:rvnIntelCorporation:rnDG33BU:rvrAAD79951-407:cvn:ct3:cvr:

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Revision history for this message

Ryan Hultzer (ryansbud-gmail) wrote on 2010-12-10:

AcpiTables.txt Edit (92.6 KiB, text/plain; charset="utf-8")
AlsaDevices.txt Edit (587 bytes, text/plain; charset="utf-8")
AplayDevices.txt Edit (273 bytes, text/plain; charset="utf-8")
ArecordDevices.txt Edit (386 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (53.4 KiB, text/plain; charset="utf-8")
Card0.Amixer.values.txt Edit (4.1 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.2.txt Edit (13.2 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (835 bytes, text/plain; charset="utf-8")
Dependencies.txt Edit (1.8 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (138 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (16.3 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (622 bytes, text/plain; charset="utf-8")
PciMultimedia.txt Edit (599 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.4 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.4 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.5 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (100.2 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (206.1 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (184.9 KiB, text/plain; charset="utf-8")

Brad Figg (brad-figg) on 2011-04-07

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

penalvch (penalvch) wrote on 2012-04-08:

Ryan Hultzer, thank you for reporting this and helping make Ubuntu better. Maverick reached EOL on April 2012.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We were wondering if this is still an issue in a supported release? If so, could you please capture the oops following https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Capturing_OOPs ? As well, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in a supported release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

Changed in linux (Ubuntu):
status:	Confirmed → Incomplete

Revision history for this message

Launchpad Janitor (janitor) wrote on 2012-06-08:

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status:	Incomplete → Expired

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Ubuntulinux package

Whenever I shut down the computer, it freezes on the ubuntu logo and I have to hold down the button on the computer to turn the computer off.

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Ubuntu
linux package