0409:0058 Suspend fail with an USB HUB plugged before booting

Bug #682334 reported by Id2ndR
22
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

Tested on 2 computers (towers : computers "A" and "B"). I can't reproduce it on a laptop (computer "C").

Steps :
- plug the usb HUB (in my case with a mouse plugged on it)
- power on the computer
- suspend (to RAM)
=> The computer (tower) will fail to suspend and either be frozen (no video on my computer "A") or "resume" to the lock screen of gnome (the current computer "B" used to report the bug). The laptop "C" suspend normaly.
- power off
- unplugg the usb HUB
- power on the computer
- plug the usb HUB
- suspend (to RAM)
=> The computer will suspend normaly (computers "A", "B" and "C").

Revelating part of the dmesg log file.
[ 44.217637] ehci_hcd 0000:00:1d.7: PCI INT A disabled
[ 44.217644] uhci_hcd 0000:00:1d.2: PCI INT C disabled
[ 44.217650] uhci_hcd 0000:00:1d.1: PCI INT B disabled
[ 44.218201] uhci_hcd 0000:00:1a.2: PCI INT C disabled
[ 44.218206] uhci_hcd 0000:00:1a.1: PCI INT B disabled
[ 44.218211] uhci_hcd 0000:00:1a.0: PCI INT A disabled
[ 44.218221] pcieport 0000:00:1c.5: wake-up capability enabled by ACPI
[ 44.218225] ATL1E 0000:02:00.0: PCI INT A disabled
[ 44.218230] ACPI handle has no context!
[ 44.220067] pata_marvell 0000:03:00.0: PCI INT A disabled
[ 44.230110] uhci_hcd 0000:00:1d.0: PCI INT A disabled
[ 44.245034] sd 2:0:0:0: [sda] Stopping disk
[ 44.250063] pm_op(): usb_dev_suspend+0x0/0x20 returns -16
[ 44.250067] PM: Device usb1 failed to suspend async: error -16
[ 44.320072] HDA Intel 0000:00:1b.0: PCI INT A disabled
[ 44.320101] ACPI handle has no context!
[ 44.340010] PM: suspend of drv:HDA Intel dev:0000:00:1b.0 complete after 122.351 msecs
[ 44.459903] PM: suspend of drv:sd dev:3:0:0:0 complete after 249.446 msecs
[ 44.862192] PM: suspend of drv:sd dev:2:0:0:0 complete after 651.644 msecs
[ 44.862216] PM: Some devices failed to suspend

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: linux-image-2.6.35-23-generic 2.6.35-23.40
Regression: Yes
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.35-23.40-generic 2.6.35.7
Uname: Linux 2.6.35-23-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: michael 1534 F.... pulseaudio
CRDA: Error: [Errno 2] Aucun fichier ou dossier de ce type
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf9ff8000 irq 45'
   Mixer name : 'Realtek ALC1200'
   Components : 'HDA:10ec0888,104382fe,00100101'
   Controls : 40
   Simple ctrls : 22
Date: Sun Nov 28 12:30:58 2010
HibernationDevice: RESUME=UUID=24a8f1d1-bc79-4bee-aa4f-7ae97fb3a10e
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: System manufacturer P5QL PRO
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-23-generic root=UUID=4b27e370-e8b6-4dd0-8eb5-3fca0bca089b ro quiet splash nomodeset video=uvesafb:mode_option=1280x1024-24,mtrr=3,scroll=ywrap
ProcEnviron:
 LANG=fr_FR.utf8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.38
RfKill:

SourcePackage: linux
WpaSupplicantLog:

dmi.bios.date: 08/26/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0601
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5QL PRO
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0601:bd08/26/2008:svnSystemmanufacturer:pnP5QLPRO:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5QLPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: P5QL PRO
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
Id2ndR (id2ndr) wrote :
description: updated
Revision history for this message
Id2ndR (id2ndr) wrote :

It depends on the usb hub model. I can't reproduce the bug with an other one (witch is usb 1.1 instead of 2.0).

With the usb 2.0 hub, I can reproduce the bug on Ubuntu 10.04 and 10.10 live CDs.
Notice that if I unplugg and plug in again the hub *after* Ubuntu has started, then the computer can suspend and resume normally.

tags: added: kernel-series-unknown
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Id2ndR, thank you for reporting this and helping make Ubuntu better. Maverick reached EOL on April 10, 2012.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We were wondering if this is still an issue in a supported release? If so, could you please provide the information following https://wiki.ubuntu.com/DebuggingKernelSuspend ? As well, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ . However, note you can only test Suspend, not Hibernate, when using a LiveCD. If the issue remains, run the following command in the development release from a Terminal (Applications->Accessories->Terminal) as it will automatically gather and attach updated debug information to this report.

apport-collect -p linux <BUGNUMBER>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please do not test the kernel in the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. As well, please comment on which kernel version specifically you tested.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream', and comment as to why specifically you were unable to test it.

Please let us know your results. Thanks in advance.

Helpful Bug Reporting Links:
https://help.ubuntu.com/community/ReportingBugs#Bug_Reporting_Etiquette
https://help.ubuntu.com/community/ReportingBugs#A3._Make_sure_the_bug_hasn.27t_already_been_reported
https://help.ubuntu.com/community/ReportingBugs#Adding_Apport_Debug_Information_to_an_Existing_Launchpad_Bug
https://help.ubuntu.com/community/ReportingBugs#Adding_Additional_Attachments_to_an_Existing_Launchpad_Bug

summary: - [2.6.35] Suspend fail with an USB HUB plugged before booting
+ 0409:0058 Suspend fail with an USB HUB plugged before booting
Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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