Ubuntu
linux package

Fails to shutdown

Bug #675703 reported by Melvin Garcia on 2010-11-15

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Expired	Medium	Unassigned

Bug Description

I installed Ubuntu 10.10 on a friend's computer and I found out that ubuntu fails to shutdown.

If I restart x it goes to the login screen as usual but choosing to logout/switch user etc the screen goes blank displaying "out of range".

The monitor is a Compaq 5017 and the machine is a Compaq Presario 6401RSH.

I'm sure it's a linux problem, but if it's x's problem let me know and I'll give the needed info.

Thank you for your time.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: linux-image-2.6.35-22-generic 2.6.35-22.35
Regression: Yes
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.35-22.35-generic 2.6.35.4
Uname: Linux 2.6.35-22-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: julio 1342 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'V8235'/'VIA 8235 with ALC202 at 0xe400, irq 22'
   Mixer name : 'Realtek ALC202 rev 0'
   Components : 'AC97a:414c4740'
   Controls : 44
   Simple ctrls : 26
CurrentDmesg:
[ 25.907902] EXT4-fs (sdb1): re-mounted. Opts: errors=remount-ro,commit=0
[ 34.544056] eth0: no IPv6 routers present
[ 36.939588] EXT4-fs (sdb1): re-mounted. Opts: errors=remount-ro,commit=0
[ 203.964428] lo: Disabled Privacy Extensions
Date: Mon Nov 15 15:14:51 2010
HibernationDevice: RESUME=UUID=58d94b9a-539b-4a80-a2e2-a63240d1bdf9
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
IwConfig:
lo no wireless extensions.

eth0 no wireless extensions.
MachineType: Compaq Presario 06 DA255A-ABA 6401RSH NA910
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-22-generic root=UUID=62b3cf65-3d18-4a58-b592-a24504eaf998 ro quiet splash nomodeset video=uvesafb:mode_option=1024x768-24,mtrr=3,scroll=ywrap
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.38
RfKill:

SourcePackage: linux
dmi.bios.date: 12/16/2002
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: AM37308
dmi.board.name: KM266-8235
dmi.chassis.type: 3
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrAM37308:bd12/16/2002:svnCompaqPresario06:pnDA255A-ABA6401RSHNA910:pvr0n31411RE101SALSA:rvn:rnKM266-8235:rvr:cvn:ct3:cvr:
dmi.product.name: DA255A-ABA 6401RSH NA910
dmi.product.version: 0n31411RE101SALSA
dmi.sys.vendor: Compaq Presario 06

See original description

Tags:

Revision history for this message

Melvin Garcia (virtualspectre8) wrote on 2010-11-15:

AcpiTables.txt Edit (63.0 KiB, text/plain; charset="utf-8")
AlsaDevices.txt Edit (463 bytes, text/plain; charset="utf-8")
AplayDevices.txt Edit (336 bytes, text/plain; charset="utf-8")
ArecordDevices.txt Edit (248 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (35.8 KiB, text/plain; charset="utf-8")
Card0.Amixer.values.txt Edit (5.5 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec97.0.ac97.0.0.txt Edit (684 bytes, text/plain; charset="utf-8")
Card0.Codecs.codec97.0.ac97.0.0.regs.txt Edit (767 bytes, text/plain; charset="utf-8")
Dependencies.txt Edit (1.8 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (7.4 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (388 bytes, text/plain; charset="utf-8")
PciMultimedia.txt Edit (572 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (519 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.1 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (1.8 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (83.4 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (177.7 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (1.6 MiB, text/plain; charset="utf-8")

Brad Figg (brad-figg) on 2011-04-07

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

penalvch (penalvch) wrote on 2012-07-25:

Melvin Garcia, thank you for reporting this and helping make Ubuntu better. Maverick reached EOL on April 10, 2012.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We were wondering if this is still an issue in a supported release? If so, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in a supported release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please do not test the kernel in the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. As well, please comment on which kernel version specifically you tested.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream', and comment as to why specifically you were unable to test it.

Please let us know your results. Thanks in advance.

Helpful Bug Reporting Links:
https://help.ubuntu.com/community/ReportingBugs#Bug_Reporting_Etiquette
https://help.ubuntu.com/community/ReportingBugs#A3._Make_sure_the_bug_hasn.27t_already_been_reported
https://help.ubuntu.com/community/ReportingBugs#Adding_Apport_Debug_Information_to_an_Existing_Launchpad_Bug
https://help.ubuntu.com/community/ReportingBugs#Adding_Additional_Attachments_to_an_Existing_Launchpad_Bug

apport-collect -p linux <replace-with-bug-number>

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream', and comment as to why specifically you were unable to test it.

Please let us know your results. Thanks in advance.

summary:	- Fails to shutdown/restart/logout/suspend/resume. + Fails to shutdown
description:	updated
Changed in linux (Ubuntu):
importance:	Undecided → Medium
status:	Confirmed → Incomplete

Revision history for this message

Launchpad Janitor (janitor) wrote on 2012-09-24:

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status:	Incomplete → Expired

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Fails to shutdown

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