Kubuntu 10.10 hangs during shutdown, but not always

Bug #666448 reported by Stan
30
This bug affects 5 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Kubuntu 10.10.

Steps to reproduce:
Either:
1, Shut down the system from the Application Launcher menu; or
2. command sudo shutdown -h now

This causes the system to shut down. However, before it reaches the point where it should turn off the power switch, the shutdown sequence hangs and the system becomes totally unresponsive. The box does not power-off.

This happens approximately nine times out of every ten shutdowns. On the tenth time, the box shuts down completely as it should.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: linux-image-2.6.35-22-generic-pae 2.6.35-22.35
Regression: Yes
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.35-22.35-generic-pae 2.6.35.4
Uname: Linux 2.6.35-22-generic-pae i686
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: stan 1764 F.... pulseaudio
 /dev/snd/controlC1: stan 1764 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xe2220000 irq 48'
   Mixer name : 'SigmaTel STAC9271D'
   Components : 'HDA:83847627,80863001,00100201'
   Controls : 36
   Simple ctrls : 24
Card1.Amixer.info:
 Card hw:1 'default'/'AKM AK5370 at usb-0000:00:1a.0-2, full speed'
   Mixer name : 'USB Mixer'
   Components : 'USB0556:0001'
   Controls : 2
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'Mic',0
   Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
   Capture channels: Mono
   Limits: Capture 0 - 78
   Mono: Capture 0 [0%] [-58.00dB] [off]
Date: Mon Oct 25 20:28:23 2010
HibernationDevice: RESUME=UUID=815204ff-636c-4edf-9987-398fc28b5acc
InstallationMedia: Kubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-22-generic-pae root=UUID=6941d1f7-cb53-4554-b4a2-2e75ce5194dc ro quiet splash nomodeset video=uvesafb:mode_option=1024x768-24,mtrr=3,scroll=ywrap
ProcEnviron:
 LANGUAGE=
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.38
RfKill:

SourcePackage: linux
dmi.bios.date: 08/05/2008
dmi.bios.vendor: Intel Corp.
dmi.bios.version: DPP3510J.86A.0484.2008.0805.2031
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: DP35DP
dmi.board.vendor: Intel Corporation
dmi.board.version: AAD81073-207
dmi.chassis.type: 3
dmi.modalias: dmi:bvnIntelCorp.:bvrDPP3510J.86A.0484.2008.0805.2031:bd08/05/2008:svn:pn:pvr:rvnIntelCorporation:rnDP35DP:rvrAAD81073-207:cvn:ct3:cvr:

---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu4
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: stan 1638 F.... pulseaudio
 /dev/snd/controlC2: stan 1638 F.... pulseaudio
 /dev/snd/controlC1: stan 1638 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xe2220000 irq 48'
   Mixer name : 'SigmaTel STAC9271D'
   Components : 'HDA:83847627,80863001,00100201'
   Controls : 36
   Simple ctrls : 24
Card1.Amixer.info:
 Card hw:1 'AK5370'/'AKM AK5370 at usb-0000:00:1a.1-2, full speed'
   Mixer name : 'USB Mixer'
   Components : 'USB0556:0001'
   Controls : 2
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'Mic',0
   Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
   Capture channels: Mono
   Limits: Capture 0 - 78
   Mono: Capture 58 [74%] [0.00dB] [on]
Card2.Amixer.info:
 Card hw:2 'U0x93a0x2621'/'USB Device 0x93a:0x2621 at usb-0000:00:1a.7-3.1, full speed'
   Mixer name : 'USB Mixer'
   Components : 'USB093a:2621'
   Controls : 2
   Simple ctrls : 1
Card2.Amixer.values:
 Simple mixer control 'Mic',0
   Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
   Capture channels: Mono
   Limits: Capture 0 - 2
   Mono: Capture 1 [50%] [40.00dB] [on]
DistroRelease: Ubuntu 11.10
HibernationDevice: RESUME=UUID=05ad0ef5-5b79-4650-8982-c1854288a8eb
InstallationMedia: Kubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcEnviron:
 LANGUAGE=
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-17-generic-pae root=UUID=bb29a649-9782-4e64-b335-67eb23790e66 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.0.0-17.30-generic-pae 3.0.22
RelatedPackageVersions:
 linux-restricted-modules-3.0.0-17-generic-pae N/A
 linux-backports-modules-3.0.0-17-generic-pae N/A
 linux-firmware 1.60.1
RfKill:

StagingDrivers: mei
Tags: oneiric staging
Uname: Linux 3.0.0-17-generic-pae i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom debian-tor dialout lpadmin plugdev sambashare
WifiSyslog:
 Mar 31 21:41:27 Kobe kernel: [20436.129958] show_signal_msg: 24 callbacks suppressed
 Mar 31 21:41:27 Kobe kernel: [20436.129963] fgfs[5837]: segfault at 766e6537 ip b6e9077f sp bfaafa70 error 4 in libosg.so.3.0.0[b6c72000+2ce000]
dmi.bios.date: 08/05/2008
dmi.bios.vendor: Intel Corp.
dmi.bios.version: DPP3510J.86A.0484.2008.0805.2031
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: DP35DP
dmi.board.vendor: Intel Corporation
dmi.board.version: AAD81073-207
dmi.chassis.type: 3
dmi.modalias: dmi:bvnIntelCorp.:bvrDPP3510J.86A.0484.2008.0805.2031:bd08/05/2008:svn:pn:pvr:rvnIntelCorporation:rnDP35DP:rvrAAD81073-207:cvn:ct3:cvr:

Revision history for this message
Stan (brusco) wrote :
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Stan (brusco) wrote :
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Stan (brusco) wrote :
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Stan (brusco) wrote :
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Stan (brusco) wrote :
Stan (brusco)
description: updated
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
tags: removed: regression-potential
Revision history for this message
penalvch (penalvch) wrote :

Stan, thank you for reporting this and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please capture the oops following https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Capturing_OOPs ? As well, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Stan (brusco) wrote : AcpiTables.txt

apport information

tags: added: apport-collected oneiric staging
description: updated
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Stan (brusco) wrote : AlsaDevices.txt

apport information

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Stan (brusco) wrote : AplayDevices.txt

apport information

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Stan (brusco) wrote : ArecordDevices.txt

apport information

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Stan (brusco) wrote : BootDmesg.txt

apport information

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Stan (brusco) wrote : Card0.Amixer.values.txt

apport information

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Stan (brusco) wrote : Card0.Codecs.codec.2.txt

apport information

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Stan (brusco) wrote : CurrentDmesg.txt

apport information

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Stan (brusco) wrote : Lspci.txt

apport information

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Stan (brusco) wrote : Lsusb.txt

apport information

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Stan (brusco) wrote : PciMultimedia.txt

apport information

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Stan (brusco) wrote : ProcCpuinfo.txt

apport information

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Stan (brusco) wrote : ProcInterrupts.txt

apport information

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Stan (brusco) wrote : ProcModules.txt

apport information

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Stan (brusco) wrote : PulseSinks.txt

apport information

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Stan (brusco) wrote : PulseSources.txt

apport information

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Stan (brusco) wrote : UdevDb.txt

apport information

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Stan (brusco) wrote : UdevLog.txt

apport information

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Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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