No wifi connection possible with intel centrino wireless-n 1000 on Maverick while Bluetooth is turned off

Bug #663298 reported by Frederik Möllers
28
This bug affects 6 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned
Nominated for Maverick by Frederik Möllers

Bug Description

After upgrading to Ubuntu 10.10 my wifi card (Intel Centrino Wireless-N 1000) stopped working. NetworkManager (and
airodump-ng) show me lists of networks and NetworkManager can try to connect to one, but it never finishes to connect.
dmesg indicates that there is something wrong:

[ 120.616099] wlan0: direct probe to 00:27:0d:09:be:d1 (try 1)
[ 120.816053] wlan0: direct probe to 00:27:0d:09:be:d1 (try 2)
[ 121.016064] wlan0: direct probe to 00:27:0d:09:be:d1 (try 3)
[ 121.216176] wlan0: direct probe to 00:27:0d:09:be:d1 timed out

This block of messages is repeated until I stop trying to connect. It happens on multiple networks, I tried it on n and b/g networks, encrypted with WPA2 and without any encryption at all). The messages are always the same.
After collecting the information for this bug report, a more informative message popped out of dmesg:

[ 264.658594] iwlagn 0000:03:00.0: Microcode SW error detected. Restarting 0x2000000.
[ 264.658606] iwlagn 0000:03:00.0: Loaded firmware version: 128.50.3.1 build 13488
[ 264.658628] iwlagn 0000:03:00.0: Start IWL Error Log Dump:
[ 264.658635] iwlagn 0000:03:00.0: Status: 0x0002B2E4, count: 5
[ 264.658795] iwlagn 0000:03:00.0: Desc Time data1 data2 line
[ 264.658805] iwlagn 0000:03:00.0: NMI_INTERRUPT_WDG (#04) 0010254915 0x00000002 0x07030000 33398
[ 264.658812] iwlagn 0000:03:00.0: pc blink1 blink2 ilink1 ilink2 hcmd
[ 264.658821] iwlagn 0000:03:00.0: 0x006D0 0x00596 0x006D4 0x00892 0x18730 0x0001C
[ 264.658827] iwlagn 0000:03:00.0: CSR values:
[ 264.658833] iwlagn 0000:03:00.0: (2nd byte of CSR_INT_COALESCING is CSR_INT_PERIODIC_REG)
[ 264.658844] iwlagn 0000:03:00.0: CSR_HW_IF_CONFIG_REG: 0X00c80300
[ 264.658853] iwlagn 0000:03:00.0: CSR_INT_COALESCING: 0X00000040
[ 264.658862] iwlagn 0000:03:00.0: CSR_INT: 0X00000000
[ 264.658871] iwlagn 0000:03:00.0: CSR_INT_MASK: 0X00000000
[ 264.658880] iwlagn 0000:03:00.0: CSR_FH_INT_STATUS: 0X00000000
[ 264.658889] iwlagn 0000:03:00.0: CSR_GPIO_IN: 0X00000000
[ 264.658899] iwlagn 0000:03:00.0: CSR_RESET: 0X00000000
[ 264.658908] iwlagn 0000:03:00.0: CSR_GP_CNTRL: 0X080403c5
[ 264.658917] iwlagn 0000:03:00.0: CSR_HW_REV: 0X0000006c
[ 264.658926] iwlagn 0000:03:00.0: CSR_EEPROM_REG: 0X007708e5
[ 264.658935] iwlagn 0000:03:00.0: CSR_EEPROM_GP: 0X90000001
[ 264.658944] iwlagn 0000:03:00.0: CSR_OTP_GP_REG: 0X00010001
[ 264.658953] iwlagn 0000:03:00.0: CSR_GIO_REG: 0X00080046
[ 264.658963] iwlagn 0000:03:00.0: CSR_GP_UCODE_REG: 0X0000116b
[ 264.658972] iwlagn 0000:03:00.0: CSR_GP_DRIVER_REG: 0X00000000
[ 264.658981] iwlagn 0000:03:00.0: CSR_UCODE_DRV_GP1: 0X00000000
[ 264.658990] iwlagn 0000:03:00.0: CSR_UCODE_DRV_GP2: 0X00000000
[ 264.658999] iwlagn 0000:03:00.0: CSR_LED_REG: 0X00000058
[ 264.659008] iwlagn 0000:03:00.0: CSR_DRAM_INT_TBL_REG: 0X880345dc
[ 264.659017] iwlagn 0000:03:00.0: CSR_GIO_CHICKEN_BITS: 0X27800200
[ 264.659026] iwlagn 0000:03:00.0: CSR_ANA_PLL_CFG: 0X00880300
[ 264.659035] iwlagn 0000:03:00.0: CSR_HW_REV_WA_REG: 0X0001001a
[ 264.659044] iwlagn 0000:03:00.0: CSR_DBG_HPET_MEM_REG: 0Xffff0000
[ 264.659051] iwlagn 0000:03:00.0: FH register values:
[ 264.659069] iwlagn 0000:03:00.0: FH_RSCSR_CHNL0_STTS_WPTR_REG: 0X03315a00
[ 264.659089] iwlagn 0000:03:00.0: FH_RSCSR_CHNL0_RBDCB_BASE_REG: 0X00344320
[ 264.659108] iwlagn 0000:03:00.0: FH_RSCSR_CHNL0_WPTR: 0X000000c0
[ 264.659127] iwlagn 0000:03:00.0: FH_MEM_RCSR_CHNL0_CONFIG_REG: 0X80819104
[ 264.659146] iwlagn 0000:03:00.0: FH_MEM_RSSR_SHARED_CTRL_REG: 0X000000fc
[ 264.659166] iwlagn 0000:03:00.0: FH_MEM_RSSR_RX_STATUS_REG: 0X07030000
[ 264.659185] iwlagn 0000:03:00.0: FH_MEM_RSSR_RX_ENABLE_ERR_IRQ2DRV: 0X00000000
[ 264.659204] iwlagn 0000:03:00.0: FH_TSSR_TX_STATUS_REG: 0X07ff0001
[ 264.659223] iwlagn 0000:03:00.0: FH_TSSR_TX_ERROR_REG: 0X00000000
[ 264.659286] iwlagn 0000:03:00.0: Start IWL Event Log Dump: display last 1 entries
[ 264.659310] iwlagn 0000:03:00.0: EVT_LOGT:0250993047:0x000000d7:0123

As i said, this behavior only appeared after upgrading to Ubuntu 10.10. However, I could _not_ get the wifi to work by booting Ubuntu 10.04.1 from a Live-USB-drive. I also tried the mainline kernel corresponding to my current kernel version (mainline kernel 2.6.35.4) which didn't help.
Windows 7 x64 Prof. on the same machine can connect to wifi networks just fine, so the error does not seem to be hardware related.
As long as this error persists, I cannot use my wifi card at all.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: linux-image-2.6.35-22-generic-pae 2.6.35-22.34
Regression: No
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.35-22.34-generic-pae 2.6.35.4
Uname: Linux 2.6.35-22-generic-pae i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: frederik 1819 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xe4500000 irq 47'
   Mixer name : 'IDT 92HD81B1X5'
   Components : 'HDA:111d7605,103c3661,00100402'
   Controls : 14
   Simple ctrls : 9
Card1.Amixer.info:
 Card hw:1 'HDMI'/'HDA ATI HDMI at 0xe4410000 irq 48'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100100'
   Controls : 4
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Date: Tue Oct 19 15:36:29 2010
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=ff70efe0-2cfe-4d99-85d9-ff0fbe884879
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
MachineType: Hewlett-Packard HP TouchSmart tm2 Notebook PC
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-22-generic-pae root=UUID=9637b4fa-6a81-409c-a75e-62ea35dea101 ro
ProcEnviron:
 PATH=(custom, user)
 LANG=en_GB.utf8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.38
SourcePackage: linux
dmi.bios.date: 06/09/2010
dmi.bios.vendor: Insyde
dmi.bios.version: F.09
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 3661
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 47.1A
dmi.chassis.asset.tag: CNU0171RKN
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnInsyde:bvrF.09:bd06/09/2010:svnHewlett-Packard:pnHPTouchSmarttm2NotebookPC:pvr049D100000200800000220000:rvnHewlett-Packard:rn3661:rvrKBCVersion47.1A:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: HP TouchSmart tm2 Notebook PC
dmi.product.version: 049D100000200800000220000
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Frederik Möllers (fredfredfred) wrote :
tags: added: regression-release
summary: No wifi connection possible at all (neither n nor b/g) with intel
- centrino wireless-n 1000
+ centrino wireless-n 1000 on Maverick
Revision history for this message
Frederik Möllers (fredfredfred) wrote : Re: No wifi connection possible at all (neither n nor b/g) with intel centrino wireless-n 1000 on Maverick

I noticed that this might be a duplicate of bug #614537. I'm not sure, though, since I did not use the modprobe options mentioned there.

Revision history for this message
Frederik Möllers (fredfredfred) wrote :

The same problem occurs when running openSUSE from a USB drive on the machine.

Revision history for this message
Zander Hill (personaltrainerpdx) wrote :

I was having similar problems w/ same Wifi card. FWIW, it sometimes appears when I'm too close to my AP, too far from AP, and another time it resolved when I turned Bluetooth back on.

Revision history for this message
Frederik Möllers (fredfredfred) wrote :

Thanks a lot for the info!
Wifi works again when I turn Bluetooth on.

summary: - No wifi connection possible at all (neither n nor b/g) with intel
- centrino wireless-n 1000 on Maverick
+ No wifi connection possible with intel centrino wireless-n 1000 on
+ Maverick while Bluetooth is turned off
Revision history for this message
Frederik Möllers (fredfredfred) wrote :

Some more info:
When pressing the (hardware) wifi button on the laptop, "rfkill list" reports that both bluetooth and wifi are "hard blocked". When enabling wifi by hardware but disabling bluetooth by software, rfkill reports that bluetooth is "soft blocked", but wifi isn't blocked at all.
Also, existing wifi connections are not destroyed upon turning off bluetooth. Only new connections fail.

Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
dogma (gerwood) wrote :

Found on Natty

~$ sudo rfkill list
4: phy4: Wireless LAN
 Soft blocked: no
 Hard blocked: no

[ 1425.294144] wlan0: direct probe to 00:2- (try 1/3)
[ 1425.492149] wlan0: direct probe to 00:2- (try 2/3)
[ 1425.692107] wlan0: direct probe to 00:2- (try 3/3)
[ 1425.892107] wlan0: direct probe to 00:2- timed out

wlan0 IEEE 802.11bgn ESSID:"LE"
          Mode:Managed Frequency:2.462 GHz Access Point: Not-Associated
          Tx-Power=14 dBm
          Retry long limit:7 RTS thr:off Fragment thr:off
          Power Management:off

sudo lshw -c network | grep Wireless
       description: Wireless interface
       product: Centrino Wireless-N 1000

Revision history for this message
Omer Mano (mermerico-gmail) wrote :

I didn't see this bug in Natty, but it does happen in Oneiric Alpha 2.

Revision history for this message
Jonah (jonah) wrote :
Download full text (15.8 KiB)

Hi have switched bluetooth on and still my wifi gets stuck at "waiting for authorization" and will not connect. I hope this is fixed soon.

jonah@jonah-UL30A:~$ lsmod | grep iwl
iwlagn 273937 0
mac80211 272785 1 iwlagn
cfg80211 172392 2 iwlagn,mac80211

jonah@jonah-UL30A:~$ lsmod | grep iwl
iwlagn 273937 0
mac80211 272785 1 iwlagn
cfg80211 172392 2 iwlagn,mac80211

jonah@jonah-UL30A:~$ sudo dmesg |grep -i net
[sudo] password for jonah:
[ 0.000000] Transmeta GenuineTMx86
[ 0.004377] Initializing cgroup subsys net_cls
[ 0.166183] NET: Registered protocol family 16
[ 0.269468] NetLabel: Initializing
[ 0.269472] NetLabel: domain hash size = 128
[ 0.269474] NetLabel: protocols = UNLABELED CIPSOv4
[ 0.269490] NetLabel: unlabeled traffic allowed by default
[ 0.326065] NET: Registered protocol family 2
[ 0.327525] NET: Registered protocol family 1
[ 0.328281] audit: initializing netlink socket (disabled)
[ 1.017615] NET: Registered protocol family 10
[ 1.018666] NET: Registered protocol family 17
[ 19.663390] type=1400 audit(1318830731.121:4): apparmor="STATUS" operation="profile_load" name="/usr/lib/NetworkManager/nm-dhcp-client.action" pid=679 comm="apparmor_parser"
[ 19.664838] type=1400 audit(1318830731.125:5): apparmor="STATUS" operation="profile_replace" name="/usr/lib/NetworkManager/nm-dhcp-client.action" pid=625 comm="apparmor_parser"
[ 19.981977] type=1400 audit(1318830731.441:9): apparmor="STATUS" operation="profile_replace" name="/usr/lib/NetworkManager/nm-dhcp-client.action" pid=822 comm="apparmor_parser"
[ 20.136321] NET: Registered protocol family 31
[ 20.805698] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[ 679.855091] ADDRCONF(NETDEV_UP): wlan0: link is not ready
[ 685.773566] ADDRCONF(NETDEV_CHANGE): wlan0: link becomes ready
[ 880.016108] WARNING: at /build/buildd/linux-3.0.0/net/sched/sch_generic.c:255 dev_watchdog+0x1e6/0x1f0()
[ 880.016121] NETDEV WATCHDOG: eth0 (atl1c): transmit queue 0 timed out

[ 1066.136505] wlan0: deauthenticated from 00:26:44:ec:bc:7b (Reason: 2)
[ 1066.144406] cfg80211: All devices are disconnected, going to restore regulatory settings
[ 1066.144416] cfg80211: Restoring regulatory settings
[ 1066.144425] cfg80211: Calling CRDA to update world regulatory domain
[ 1066.152895] cfg80211: Ignoring regulatory request Set by core since the driver uses its own custom regulatory domain
[ 1066.152904] cfg80211: World regulatory domain updated:
[ 1066.152909] cfg80211: (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp)
[ 1066.152917] cfg80211: (2402000 KHz - 2472000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
[ 1066.152924] cfg80211: (2457000 KHz - 2482000 KHz @ 20000 KHz), (300 mBi, 2000 mBm)
[ 1066.152931] cfg80211: (2474000 KHz - 2494000 KHz @ 20000 KHz), (300 mBi, 2000 mBm)
[ 1066.152938] cfg80211: (5170000 KHz - 5250000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
[ 1066.152944] cfg80211: (5735000 KHz - 5835000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
[ 1066.765004] wlan0: authenticate with 00:26:44:ec:bc:7b (try 1)
[ 1066.768304] wlan0: aut...

Revision history for this message
penalvch (penalvch) wrote :

Frederik Möllers, thank you for reporting this and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

tags: added: needs-upstream-testing
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Frederik Möllers (fredfredfred) wrote :

I can't provide more information on this bug, since I don't use Ubuntu anymore on the laptop where I found it.

Revision history for this message
Joe (mjpaschke) wrote :

Experiencing the same problem with Ubuntu 12.04 using a live usb (on hp tm 2 1090 eg). Turning on Bluetooth does solve the problem, though this isn't really satisfactory. I can't provide any more information than this though since I can't install Ubuntu right away - need the laptop for university and I don't feel confident enough to do this right now.

If I could provide any more information using the live usb though, I will do this. Any explanations on how to and what to provide would be helpful, since I am not really that experienced with Ubuntu (or Linux at all).

Revision history for this message
penalvch (penalvch) wrote :

Joe, please execute the following via the Terminal and feel free to subscribe me to it:
ubuntu-bug linux

Thanks!

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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