Ubuntu
linux package

Laptop fails to hibernate with Maverick

Bug #645498 reported by Phil Bull on 2010-09-22

This bug affects 9 people

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Expired	Undecided	Unassigned

Bug Description

My laptop (Dell Inspiron 1545) fails to hibernate with an up-to-date Maverick installation. Hibernation worked in Lucid, but has not worked for at least the last 1-2 months that I've Maverick installed. When I hibernate, the display changes and eventually displays a message referring to "atombios" being stuck in a loop before the computer turns off. When I try to resume from hibernation, the display is garbled, and is completely unusable, so I have to force a restart. On restarting, Apport appears in the notification area warning that a serious kernel error occurred.

$ uname -a: Linux panther 2.6.35-22-generic-pae #33-Ubuntu SMP Sun Sep 19 22:14:14 UTC 2010 i686 GNU/Linux

lspci output for graphics card: 01:00.0 VGA compatible controller: ATI Technologies Inc M92 LP [Mobility Radeon HD 4300 Series]

$ glxinfo | grep render:
direct rendering: Yes
OpenGL renderer string: Mesa DRI R600 (RV710 9552) 20090101 x86/MMX/SSE2 TCL DRI2

ProblemType: KernelOops
DistroRelease: Ubuntu 10.10
Package: linux-image-2.6.35-22-generic-pae 2.6.35-22.33
Regression: Yes
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.35-22.33-generic-pae 2.6.35.4
Uname: Linux 2.6.35-22-generic-pae i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Annotation: Your system might become unstable now and might need to be restarted.
Architecture: i386
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: phil 1618 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xf6ffc000 irq 48'
   Mixer name : 'IDT 92HD71B7X'
   Components : 'HDA:111d76b2,102802aa,00100302'
   Controls : 24
   Simple ctrls : 15
Date: Wed Sep 22 17:59:24 2010
Failure: oops
HibernationDevice: RESUME=UUID=920b406c-34ea-4b1d-88c4-f8bfe46314c8
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
MachineType: Dell Inc. Inspiron 1545
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-22-generic-pae root=UUID=14fe2fa9-039e-48b2-98cd-879ff09b5d4f ro quiet splash
RelatedPackageVersions: linux-firmware 1.38
SourcePackage: linux
Title: WARNING: at /build/buildd/linux-2.6.35/drivers/gpu/drm/radeon/radeon_fence.c:235 radeon_fence_wait+0x24e/0x2b0 [radeon]()
dmi.bios.date: 10/23/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A13
dmi.board.name: 0G437N
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA13:bd10/23/2009:svnDellInc.:pnInspiron1545:pvr:rvnDellInc.:rn0G437N:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Inspiron 1545
dmi.sys.vendor: Dell Inc.

Tags:

Revision history for this message

Phil Bull (philbull) wrote on 2010-09-22:

AcpiTables.txt Edit (121.6 KiB, text/plain; charset="utf-8")
AlsaDevices.txt Edit (461 bytes, text/plain; charset="utf-8")
AplayDevices.txt Edit (281 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (57.6 KiB, text/plain; charset="utf-8")
Card0.Amixer.values.txt Edit (2.7 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.0.txt Edit (9.4 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (20.4 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (1.8 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (552 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (32.4 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (589 bytes, text/plain; charset="utf-8")
OopsText.txt Edit (1.8 KiB, text/plain; charset="utf-8")
PciMultimedia.txt Edit (2.3 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.0 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (120 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (123.1 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (259.0 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (299.8 KiB, text/plain; charset="utf-8")

Revision history for this message

Chris Jepsen (jeppodude) wrote on 2010-10-13:

Same issue here, except the error regarding the looping atombios means that the computer never shuts down. It hangs on the text until I force a restart.

Revision history for this message

dneff87 (danielneff) wrote on 2010-10-15:

Same as Chris, but with HP G62-222US. Worked in Lucid, but broken in Maverick.

daniel@daniel-laptop:~$ uname -a
Linux daniel-laptop 2.6.35-22-generic #34-Ubuntu SMP Sun Oct 10 09:24:00 UTC 2010 i686 GNU/Linux
daniel@daniel-laptop:~$ lspci
00:00.0 Host bridge: Advanced Micro Devices [AMD] RS780 Host Bridge Alternate
00:01.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (int gfx)
00:05.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 1)
00:06.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 2)
00:11.0 SATA controller: ATI Technologies Inc SB700/SB800 SATA Controller [AHCI mode]
00:12.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:12.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:13.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:13.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 41)
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA) (rev 40)
00:14.3 ISA bridge: ATI Technologies Inc SB700/SB800 LPC host controller (rev 40)
00:14.4 PCI bridge: ATI Technologies Inc SBx00 PCI to PCI Bridge (rev 40)
00:14.5 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI2 Controller
00:16.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:16.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:18.0 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor HyperTransport Configuration
00:18.1 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor Miscellaneous Control
00:18.4 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor Link Control
01:05.0 VGA compatible controller: ATI Technologies Inc M880G [Mobility Radeon HD 4200]
01:05.1 Audio device: ATI Technologies Inc RS880 Audio Device [Radeon HD 4200]
02:00.0 Network controller: Atheros Communications Inc. AR9285 Wireless Network Adapter (PCI-Express) (rev 01)
03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 02)

Same as Chris, but with HP G62-222US. Worked in Lucid, but broken in Maverick.

Revision history for this message

Chris Jepsen (jeppodude) wrote on 2010-11-04:

Seems as though recent updates have resolved this (to a degree). My HP 6730s now hibernates and resumes successfully, but the atombios error messages are still visible so it doesn't look great.

Can anyone confirm the updates have resolved this issue?

Brad Figg (brad-figg) on 2010-12-04

tags:

added: acpi

Revision history for this message

Phil-ganchev (phil-ganchev) wrote on 2011-01-20:

Inspiron 1545 is Ubnutu-certified: see http://www.ubuntu.com/certification/hardware/200910-4252 . I have one which works mostly. After booting, it does not suspend and the Power Management Preferences application does not show the General tab, only the "On AC Power" and "On Battery" tabs. But after this app is run once and closed, running it again shows the General tab, and closing the lid suspends the computer.

I bought the laptop from Dell with Ubuntu 9.10 pre-installed. Apparently different units for the same laptop model have different hardware:

lspci | grep VGA
00:02.0 VGA compatible controller: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller (rev 07)

uname -a
Linux levsky 2.6.35-24-generic #42-Ubuntu SMP Thu Dec 2 01:41:57 UTC 2010 i686 GNU/Linux

Revision history for this message

Aaron Peromsik (aperomsik) wrote on 2011-01-20:

My 1545 had this problem with 2.6.35-22. It got much better with updates 23 and 24, but it's still not perfect. Now it *usually* hibernates, but hibernating takes longer than it used to with Lucid, and sometimes it still hangs during hibernation.

Brad Figg (brad-figg) on 2011-04-07

Changed in linux (Ubuntu):
status:	New → Confirmed

Jeremy Foshee (jeremyfoshee) on 2011-05-23

tags:

removed: regression-potential

Revision history for this message

Aaron Peromsik (aperomsik) wrote on 2011-05-23:

On my Inspiron 1545, hibernate / resume work much better in Natty-- better than Maverick, and probably also better than Lucid. Resume from hibernate in particular is much faster and smoother than it has ever been. Time required to hibernate is also quite reasonable. Maverick would fail to hibernate every so often, hanging instead... but I haven't seen any such issues in Natty so far.

Revision history for this message

penalvch (penalvch) wrote on 2012-04-22:

Phil Bull, thank you for reporting this and helping make Ubuntu better. Maverick reached EOL on April 10, 2012.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We were wondering if this is still an issue in a supported release? If so, could you please provide the information following https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume ? As well, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ . However, note you can only test Suspend, not Hibernate, when using a LiveCD. If the issue remains, run the following command in the development release from a Terminal (Applications->Accessories->Terminal) as it will automatically gather and attach updated debug information to this report.

apport-collect -p linux <BUGNUMBER>

Additionally, if you could try to reproduce this with the upstream mainline kernel that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.

Please let us know your results. Thanks in advance.

Changed in linux (Ubuntu):
status:	Confirmed → Incomplete

Revision history for this message

Launchpad Janitor (janitor) wrote on 2012-06-22:

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status:	Incomplete → Expired

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Laptop fails to hibernate with Maverick

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