Ubuntu
linux package

Wireless no longer available

Bug #642901 reported by Tony Moran on 2010-09-19

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Expired	Undecided	Unassigned

Bug Description

Wireless connectivity has disappeared after recent updates. Have tried previous kernel but problem persists. Neither Network Manager nor WICD can find my wireless network. Running iwconfig shows that wlan0 has Power Management set to "Off". This is irrespective as to whether or not the hardware wireless switch is Off or On.

Kernel: 2.6.32-24.43 and 2.6.32-23.37

Wireless chipset: Atheros AR2413

Wireless is still operational in OpenSUSE 11.3.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: anthony 1477 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'NVidia'/'HDA NVidia at 0xc0000000 irq 19'
   Mixer name : 'Realtek ALC883'
   Components : 'HDA:10ec0883,10250000,00100002 HDA:14f12bfa,10250093,00090000'
   Controls : 24
   Simple ctrls : 14
CheckboxSubmission: 2dadd25de6a7f333590be24a91e7ddae
CheckboxSystem: 2954e74ba17fb0e37fc942cd1d9fab4e
DistroRelease: Ubuntu 10.04
HibernationDevice: RESUME=UUID=eda5741c-b1bc-4812-a497-9a4bedae4987
Lsusb:
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire 7000
NonfreeKernelModules: nvidia
Package: linux (not installed)
PccardctlIdent:
Socket 0:
   no product info available
PccardctlStatus:
Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-24-generic root=UUID=e573c693-a9b3-4c53-8004-3d220ca76611 ro quiet splash
ProcEnviron:
LANG=en_IE.utf8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-24.43-generic 2.6.32.15+drm33.5
Regression: Yes
RelatedPackageVersions: linux-firmware 1.34.1
Reproducible: Yes
Tags: lucid networking regression-release needs-upstream-testing
Uname: Linux 2.6.32-24-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin netdev plugdev sambashare
dmi.bios.date: 08/10/2007
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: V1.20
dmi.board.name: Myallm
dmi.board.vendor: Acer
dmi.board.version: Rev
dmi.chassis.asset.tag: None
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.20:bd08/10/2007:svnAcer:pnAspire7000:pvr0100:rvnAcer:rnMyallm:rvrRev:cvnAcer:ct10:cvrN/A:
dmi.product.name: Aspire 7000
dmi.product.version: 0100
dmi.sys.vendor: Acer

See original description

Tags:

Revision history for this message

Fabio Marconi (fabiomarconi) wrote on 2010-09-25:

Hello
Can you please run in a terminal
apport-collect -p linux 642901
thanks
Fabio

affects:	ubuntu → linux (Ubuntu)
Changed in linux (Ubuntu):
status:	New → Incomplete
tags:	added: lucid

Revision history for this message

Tony Moran (awjm) wrote on 2010-09-26: AlsaDevices.txt

AlsaDevices.txt Edit (585 bytes, text/plain)

apport information

tags:	added: apport-collected
description:	updated

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Tony Moran (awjm) wrote on 2010-09-26: AplayDevices.txt

AplayDevices.txt Edit (277 bytes, text/plain)

apport information

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Tony Moran (awjm) wrote on 2010-09-26: ArecordDevices.txt

ArecordDevices.txt Edit (274 bytes, text/plain)

apport information

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Tony Moran (awjm) wrote on 2010-09-26: BootDmesg.txt

BootDmesg.txt Edit (39.7 KiB, text/plain)

apport information

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Tony Moran (awjm) wrote on 2010-09-26: Card0.Amixer.values.txt

Card0.Amixer.values.txt Edit (2.7 KiB, text/plain)

apport information

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Tony Moran (awjm) wrote on 2010-09-26: Card0.Codecs.codec.0.txt

Card0.Codecs.codec.0.txt Edit (10.6 KiB, text/plain)

apport information

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Tony Moran (awjm) wrote on 2010-09-26: Card0.Codecs.codec.1.txt

Card0.Codecs.codec.1.txt Edit (145 bytes, text/plain)

apport information

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Tony Moran (awjm) wrote on 2010-09-26: CurrentDmesg.txt

CurrentDmesg.txt Edit (1.3 KiB, text/plain)

apport information

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Tony Moran (awjm) wrote on 2010-09-26: IwConfig.txt

#10

IwConfig.txt Edit (289 bytes, text/plain)

apport information

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Tony Moran (awjm) wrote on 2010-09-26: Lspci.txt

#11

Lspci.txt Edit (15.6 KiB, text/plain)

apport information

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Tony Moran (awjm) wrote on 2010-09-26: PciMultimedia.txt

#12

PciMultimedia.txt Edit (590 bytes, text/plain)

apport information

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Tony Moran (awjm) wrote on 2010-09-26: ProcCpuinfo.txt

#13

ProcCpuinfo.txt Edit (620 bytes, text/plain)

apport information

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Tony Moran (awjm) wrote on 2010-09-26: ProcInterrupts.txt

#14

ProcInterrupts.txt Edit (1.2 KiB, text/plain)

apport information

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Tony Moran (awjm) wrote on 2010-09-26: ProcModules.txt

#15

ProcModules.txt Edit (2.9 KiB, text/plain)

apport information

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Tony Moran (awjm) wrote on 2010-09-26: RfKill.txt

#16

RfKill.txt Edit (124 bytes, text/plain)

apport information

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Tony Moran (awjm) wrote on 2010-09-26: UdevDb.txt

#17

UdevDb.txt Edit (103.6 KiB, text/plain)

apport information

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Tony Moran (awjm) wrote on 2010-09-26: UdevLog.txt

#18

UdevLog.txt Edit (226.5 KiB, text/plain)

apport information

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Tony Moran (awjm) wrote on 2010-09-26: WifiSyslog.txt

#19

WifiSyslog.txt Edit (560.6 KiB, text/plain)

apport information

Fabio Marconi (fabiomarconi) on 2010-09-26

Changed in linux (Ubuntu):
status:	Incomplete → New

Revision history for this message

Tony Moran (awjm) wrote on 2010-09-26:

#20

Wireless available when booting from the 10.04 Desktop 64 bit Live CD.

Wireless also available when booting from the current 10.10 64-Bit Desktop Beta.

Fabio Marconi (fabiomarconi) on 2010-09-26

tags:

added: regression-update

Brad Figg (brad-figg) on 2011-04-07

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

Christian Futterlieb (l-christian-i) wrote on 2011-07-17:

#21

Same here on a new install of 11.04, kernel 2.6.38-10. The same effect appears with two different wireless cards (one is onboard). They use the same kernel module: ath5k.. The extension card has no hardware on/off switch.

wlan1 IEEE 802.11bg ESSID:off/any
          Mode:Managed Frequency:2.412 GHz Access Point: Not-Associated
          Tx-Power=20 dBm
          Retry long limit:7 RTS thr:off Fragment thr:off
          Power Management:off

lspci:
06:02.0 Ethernet controller: Atheros Communications Inc. AR2413 802.11bg NIC (rev 01)
Subsystem: AMBIT Microsystem Corp. Device 0418
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV+ VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 168 (2500ns min, 7000ns max), Cache Line Size: 32 bytes
Interrupt: pin A routed to IRQ 22
Region 0: Memory at fc110000 (32-bit, non-prefetchable) [size=64K]
Capabilities: [44] Power Management version 2
Flags: PMEClk- DSI- D1- D2- AuxCurrent=375mA PME(D0-,D1-,D2-,D3hot-,D3cold-)
Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=2 PME-
Kernel driver in use: ath5k
Kernel modules: ath5k

--
07:00.0 Ethernet controller: Atheros Communications Inc. Atheros AR5001X+ Wireless Network Adapter (rev 01)
Subsystem: Device 02fa:3070
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 168 (2500ns min, 7000ns max), Cache Line Size: 32 bytes
Interrupt: pin A routed to IRQ 20
Region 0: Memory at 28000000 (32-bit, non-prefetchable) [size=64K]
Capabilities: [44] Power Management version 2
Flags: PMEClk- DSI- D1- D2- AuxCurrent=375mA PME(D0-,D1-,D2-,D3hot-,D3cold-)
Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=2 PME-
Kernel driver in use: ath5k
Kernel modules: ath5k

iwconfig:
wlan0     IEEE 802.11bg  ESSID:off/any  
          Mode:Managed  Frequency:2.412 GHz  Access Point: Not-Associated   
          Tx-Power=20 dBm   
          Retry  long limit:7   RTS thr:off   Fragment thr:off
          Power Management:off
          
wlan1     IEEE 802.11bg  ESSID:off/any  
          Mode:Managed  Frequency:2.412 GHz  Access Point: Not-Associated   
          Tx-Power=20 dBm   
          Retry  long limit:7   RTS thr:off   Fragment thr:off
          Power Management:off

lspci:
06:02.0 Ethernet controller: Atheros Communications Inc. AR2413 802.11bg NIC (rev 01)
	Subsystem: AMBIT Microsystem Corp. Device 0418
	Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV+ VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
	Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 168 (2500ns min, 7000ns max), Cache Line Size: 32 bytes
	Interrupt: pin A routed to IRQ 22
	Region 0: Memory at fc110000 (32-bit, non-prefetchable) [size=64K]
	Capabilities: [44] Power Management version 2
		Flags: PMEClk- DSI- D1- D2- AuxCurrent=375mA PME(D0-,D1-,D2-,D3hot-,D3cold-)
		Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=2 PME-
	Kernel driver in use: ath5k
	Kernel modules: ath5k

--
07:00.0 Ethernet controller: Atheros Communications Inc. Atheros AR5001X+ Wireless Network Adapter (rev 01)
	Subsystem: Device 02fa:3070
	Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
	Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 168 (2500ns min, 7000ns max), Cache Line Size: 32 bytes
	Interrupt: pin A routed to IRQ 20
	Region 0: Memory at 28000000 (32-bit, non-prefetchable) [size=64K]
	Capabilities: [44] Power Management version 2
		Flags: PMEClk- DSI- D1- D2- AuxCurrent=375mA PME(D0-,D1-,D2-,D3hot-,D3cold-)
		Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=2 PME-
	Kernel driver in use: ath5k
	Kernel modules: ath5k

Revision history for this message

penalvch (penalvch) wrote on 2012-03-31:

#22

Tony Moran, thank you for reporting this and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

Changed in linux (Ubuntu):
status:	Confirmed → Incomplete

Revision history for this message

Launchpad Janitor (janitor) wrote on 2012-05-31:

#23

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status:	Incomplete → Expired

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Wireless no longer available

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