Ubuntu
linux package

Hard disc drives attached to SATA controller not found

Bug #634407 reported by David Bentley on 2010-09-09

This bug affects 4 people

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Expired	Undecided	Unassigned

Bug Description

I have just put 10.10 beta on a spare PATA drive in my INTEL SE7505VB2 based machine which runs as my server in 10.04 with 2 SATA and 1 PATA in software raid. All drives are OK 10.04 but the ones on the sata_sil 3112A controller are not found in 10.10 beta initially or after subsequent updates. dmesg snippet follows :-

[ 1.049745] sata_sil 0000:05:04.0: version 2.4
[ 1.049834] sata_sil 0000:05:04.0: PCI INT A -> GSI 19 (level, low) -> IRQ 19
[ 1.062100] e100: Intel(R) PRO/100 Network Driver, 3.5.24-k2-NAPI
[ 1.062107] e100: Copyright(c) 1999-2006 Intel Corporation
[ 1.069985] scsi3 : sata_sil
[ 1.077947] scsi4 : sata_sil
[ 1.078096] ata3: SATA max UDMA/100 mmio m512@0xd8401000 tf 0xd8401080 irq 19
[ 1.078103] ata4: SATA max UDMA/100 mmio m512@0xd8401000 tf 0xd84010c0 irq 19
[ 1.078220] e100 0000:05:03.0: PCI INT A -> GSI 18 (level, low) -> IRQ 18
[ 1.102735] e100 0000:05:03.0: PME# disabled
[ 1.103730] e100 0000:05:03.0: eth0: addr 0xd8400000, irq 18, MAC addr 00:04:23:88:14:3f
[ 1.115313] Floppy drive(s): fd0 is 1.44M
[ 1.134772] FDC 0 is a post-1991 82077
[ 1.292524] EXT4-fs (sdb1): INFO: recovery required on readonly filesystem
[ 1.292531] EXT4-fs (sdb1): write access will be enabled during recovery
[ 1.304856] e1000 0000:04:02.0: eth1: (PCI:66MHz:32-bit) 00:04:23:88:14:d7
[ 1.304869] e1000 0000:04:02.0: eth1: Intel(R) PRO/1000 Network Connection
[ 1.396048] ata3: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
[ 1.396149] ata3.00: NODEV after polling detection
[ 1.716042] ata4: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
[ 1.716137] ata4.00: NODEV after polling detection

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: linux-image-2.6.35-20-generic 2.6.35-20.29
Regression: Yes
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.35-20.29-generic 2.6.35.4
Uname: Linux 2.6.35-20-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: AudioPCI [Ensoniq AudioPCI], device 0: ES1371/1 [ES1371 DAC2/ADC]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: bentledr 1430 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'AudioPCI'/'Ensoniq AudioPCI ENS1371 at 0x9000, irq 22'
   Mixer name : 'Cirrus Logic CS4297A rev 3'
   Components : 'AC97a:43525913'
   Controls : 40
   Simple ctrls : 23
Date: Thu Sep 9 20:54:23 2010
HibernationDevice: RESUME=UUID=50d38d24-687f-4f8b-8915-17d6c9cce4b7
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Beta i386 (20100901.1)
IwConfig:
lo no wireless extensions.

eth0 no wireless extensions.

eth1 no wireless extensions.
Lsusb:
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 002: ID 154b:6545 PNY
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Intel Corporation SE7505VB2
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-20-generic root=UUID=89d2967e-44be-4c3d-a749-2ddd78549d83 ro quiet splash
ProcEnviron:
LANG=en_GB.utf8
SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.38
RfKill:

SourcePackage: linux
dmi.bios.date: 09/07/2004
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: SE7505VB20.86B.037.P11.0409072218
dmi.board.name: SE7505VB2 Board
dmi.board.vendor: Intel Corporation
dmi.board.version: F03
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 7
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrSE7505VB20.86B.037.P11.0409072218:bd09/07/2004:svnIntelCorporation:pnSE7505VB2:pvrMVB:rvnIntelCorporation:rnSE7505VB2Board:rvrF03:cvnNoEnclosure:ct7:cvrN/A:
dmi.product.name: SE7505VB2
dmi.product.version: MVB
dmi.sys.vendor: Intel Corporation

Tags:

Revision history for this message

David Bentley (david-r-bentley) wrote on 2010-09-09:

AcpiTables.txt Edit (75.9 KiB, text/plain; charset="utf-8")
AlsaDevices.txt Edit (463 bytes, text/plain; charset="utf-8")
AplayDevices.txt Edit (281 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (47.0 KiB, text/plain; charset="utf-8")
Card0.Amixer.values.txt Edit (5.1 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec97.0.ac97.0.0.txt Edit (580 bytes, text/plain; charset="utf-8")
Card0.Codecs.codec97.0.ac97.0.0.regs.txt Edit (767 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (946 bytes, text/plain; charset="utf-8")
Dependencies.txt Edit (1.8 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (13.7 KiB, text/plain; charset="utf-8")
PciMultimedia.txt Edit (582 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (2.5 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.2 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (1.7 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (98.1 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (212.4 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (236.7 KiB, text/plain; charset="utf-8")

Revision history for this message

Tomdkat (tomdkat) wrote on 2010-10-14:

Download full text (3.4 KiB)

I recently upgraded from Ubuntu 10.04 (64-bit) to 10.10 and I'm encountering this exact same issue.

Here is some dmesg output from my system:

[ 0.662761] udev[92]: starting version 163
[ 0.796517] Floppy drive(s): fd0 is 1.44M
[ 0.896156] scsi0 : pata_atiixp
[ 0.903807] FDC 0 is a post-1991 82077
[ 0.925460] 8139cp: 8139cp: 10/100 PCI Ethernet driver v1.3 (Mar 22, 2004)
[ 0.933120] scsi1 : pata_atiixp
[ 0.934319] ata1: PATA max UDMA/100 cmd 0x1f0 ctl 0x3f6 bmdma 0xf300 irq 14
[ 0.934322] ata2: PATA max UDMA/100 cmd 0x170 ctl 0x376 bmdma 0xf308 irq 15
[ 0.957500] sata_sil 0000:00:11.0: version 2.4
[ 0.957789] scsi2 : sata_sil
[ 0.957957] 8139cp 0000:02:03.0: This (id 10ec:8139 rev 10) is not an 8139C+ compatible chip, use 8139too
[ 0.958213] scsi3 : sata_sil
[ 0.958359] ata3: SATA max UDMA/100 mmio m512@0xfe02f000 tf 0xfe02f080 irq 23
[ 0.958363] ata4: SATA max UDMA/100 mmio m512@0xfe02f000 tf 0xfe02f0c0 irq 23
[ 0.959573] scsi4 : sata_sil
[ 0.959729] firewire_ohci 0000:02:04.0: PCI INT A -> GSI 21 (level, low) -> IRQ 9
[ 0.959801] scsi5 : sata_sil
[ 0.959956] ata5: SATA max UDMA/100 mmio m512@0xfe02e000 tf 0xfe02e080 irq 22
[ 0.959961] ata6: SATA max UDMA/100 mmio m512@0xfe02e000 tf 0xfe02e0c0 irq 22
[ 1.122729] firewire_ohci: Added fw-ohci device 0000:02:04.0, OHCI v1.10, 4 IR + 8 IT contexts, quirks 0x1
[ 1.151193] ata1.00: ATA-8: WDC WD1600AAJB-56WRA0, 58.01H58, max UDMA/100
[ 1.151196] ata1.00: 312581808 sectors, multi 16: LBA48
[ 1.151228] ata1.01: ATAPI: HL-DT-ST DVD-RW GWA-4165B, DG01, max UDMA/66
[ 1.171499] ata1.00: configured for UDMA/100
[ 1.210520] ata1.01: configured for UDMA/66
[ 1.212950] scsi 0:0:0:0: Direct-Access ATA WDC WD1600AAJB-5 58.0 PQ: 0 ANSI: 5
[ 1.213131] sd 0:0:0:0: Attached scsi generic sg0 type 0
[ 1.217222] scsi 0:0:1:0: CD-ROM HL-DT-ST DVD-RW GWA-4165B DG01 PQ: 0 ANSI: 5
[ 1.217698] sd 0:0:0:0: [sda] 312581808 512-byte logical blocks: (160 GB/149 GiB)
[ 1.230074] sr0: scsi3-mmc drive: 48x/48x writer cd/rw xa/form2 cdda tray
[ 1.230077] Uniform CD-ROM driver Revision: 3.20
[ 1.230225] sr 0:0:1:0: Attached scsi CD-ROM sr0
[ 1.230295] sr 0:0:1:0: Attached scsi generic sg1 type 5
[ 1.230719] sd 0:0:0:0: [sda] Write Protect is off
[ 1.230724] sd 0:0:0:0: [sda] Mode Sense: 00 3a 00 00
[ 1.230747] sd 0:0:0:0: [sda] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
[ 1.230894] sda: sda1 sda2 sda3 < sda5 > sda4
[ 1.267252] sd 0:0:0:0: [sda] Attached SCSI disk
[ 1.300024] usb 2-2: new full speed USB device using ohci_hcd and address 2
[ 1.300063] ata3: SATA link down (SStatus 0 SControl 300)
[ 1.310054] ata5: SATA link up 1.5 Gbps (SStatus 113 SControl 300)
[ 1.310137] ata5.00: NODEV after polling detection
[ 1.590127] firewire_core: created device fw0: GUID 0010dc00009c9c54, S400
[ 1.650039] ata4: SATA link down (SStatus 0 SControl 300)
[ 1.860027] usb 3-2: new full speed USB device using ohci_hcd and address 2
[ 2.000042] ata6: SATA link down (SStatus 0 SControl 300)
[ 2.003801] 8139too: 8139too Fast Ethernet driver 0.9.28
[ 2.011196]...

I recently upgraded from Ubuntu 10.04 (64-bit) to 10.10 and I'm encountering this exact same issue.

Here is some dmesg output from my system:

[    0.662761] udev[92]: starting version 163
[    0.796517] Floppy drive(s): fd0 is 1.44M
[    0.896156] scsi0 : pata_atiixp
[    0.903807] FDC 0 is a post-1991 82077
[    0.925460] 8139cp: 8139cp: 10/100 PCI Ethernet driver v1.3 (Mar 22, 2004)
[    0.933120] scsi1 : pata_atiixp
[    0.934319] ata1: PATA max UDMA/100 cmd 0x1f0 ctl 0x3f6 bmdma 0xf300 irq 14
[    0.934322] ata2: PATA max UDMA/100 cmd 0x170 ctl 0x376 bmdma 0xf308 irq 15
[    0.957500] sata_sil 0000:00:11.0: version 2.4
[    0.957789] scsi2 : sata_sil
[    0.957957] 8139cp 0000:02:03.0: This (id 10ec:8139 rev 10) is not an 8139C+ compatible chip, use 8139too
[    0.958213] scsi3 : sata_sil
[    0.958359] ata3: SATA max UDMA/100 mmio m512@0xfe02f000 tf 0xfe02f080 irq 23
[    0.958363] ata4: SATA max UDMA/100 mmio m512@0xfe02f000 tf 0xfe02f0c0 irq 23
[    0.959573] scsi4 : sata_sil
[    0.959729] firewire_ohci 0000:02:04.0: PCI INT A -> GSI 21 (level, low) -> IRQ 9
[    0.959801] scsi5 : sata_sil
[    0.959956] ata5: SATA max UDMA/100 mmio m512@0xfe02e000 tf 0xfe02e080 irq 22
[    0.959961] ata6: SATA max UDMA/100 mmio m512@0xfe02e000 tf 0xfe02e0c0 irq 22
[    1.122729] firewire_ohci: Added fw-ohci device 0000:02:04.0, OHCI v1.10, 4 IR + 8 IT contexts, quirks 0x1
[    1.151193] ata1.00: ATA-8: WDC WD1600AAJB-56WRA0, 58.01H58, max UDMA/100
[    1.151196] ata1.00: 312581808 sectors, multi 16: LBA48 
[    1.151228] ata1.01: ATAPI: HL-DT-ST DVD-RW GWA-4165B, DG01, max UDMA/66
[    1.171499] ata1.00: configured for UDMA/100
[    1.210520] ata1.01: configured for UDMA/66
[    1.212950] scsi 0:0:0:0: Direct-Access     ATA      WDC WD1600AAJB-5 58.0 PQ: 0 ANSI: 5
[    1.213131] sd 0:0:0:0: Attached scsi generic sg0 type 0
[    1.217222] scsi 0:0:1:0: CD-ROM            HL-DT-ST DVD-RW GWA-4165B DG01 PQ: 0 ANSI: 5
[    1.217698] sd 0:0:0:0: [sda] 312581808 512-byte logical blocks: (160 GB/149 GiB)
[    1.230074] sr0: scsi3-mmc drive: 48x/48x writer cd/rw xa/form2 cdda tray
[    1.230077] Uniform CD-ROM driver Revision: 3.20
[    1.230225] sr 0:0:1:0: Attached scsi CD-ROM sr0
[    1.230295] sr 0:0:1:0: Attached scsi generic sg1 type 5
[    1.230719] sd 0:0:0:0: [sda] Write Protect is off
[    1.230724] sd 0:0:0:0: [sda] Mode Sense: 00 3a 00 00
[    1.230747] sd 0:0:0:0: [sda] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
[    1.230894]  sda: sda1 sda2 sda3 < sda5 > sda4
[    1.267252] sd 0:0:0:0: [sda] Attached SCSI disk
[    1.300024] usb 2-2: new full speed USB device using ohci_hcd and address 2
[    1.300063] ata3: SATA link down (SStatus 0 SControl 300)
[    1.310054] ata5: SATA link up 1.5 Gbps (SStatus 113 SControl 300)
[    1.310137] ata5.00: NODEV after polling detection
[    1.590127] firewire_core: created device fw0: GUID 0010dc00009c9c54, S400
[    1.650039] ata4: SATA link down (SStatus 0 SControl 300)
[    1.860027] usb 3-2: new full speed USB device using ohci_hcd and address 2
[    2.000042] ata6: SATA link down (SStatus 0 SControl 300)
[    2.003801] 8139too: 8139too Fast Ethernet driver 0.9.28
[    2.011196]   alloc irq_desc for 20 on node 0
[    2.011201]   alloc kstat_irqs on node 0
[    2.011213] 8139too 0000:02:03.0: PCI INT A -> GSI 20 (level, low) -> IRQ 20
[    2.013551] 8139too 0000:02:03.0: eth0: RealTek RTL8139 at 0xde00, 00:13:d3:9f:19:f7, IRQ 20

Revision history for this message

Markus Fuchs (mfuchs13) wrote on 2010-10-28:

I can confirm this bug with the same SATA controller, running Ubuntu 10.10 (linux-image-server kernel).

The controller does not ignore all hard drives. It realizes a Seagate ST380013AS, but ignores another Hitachi HDD

@David, Tomdkat: It would be nice to know which harddrives you use

Revision history for this message

Tomdkat (tomdkat) wrote on 2010-11-01:

My SATA drive is a Maxtor DiamondMax Plus 9 80GB (part #6Y080M0).

Revision history for this message

Tomdkat (tomdkat) wrote on 2010-11-01:

I almost forgot, my primary HDD is a Western Digital Caviar Blue WD1600AAJB 160GB 7200 RPM 8MB Cache IDE Ultra ATA100 / ATA-6.

Revision history for this message

Tomdkat (tomdkat) wrote on 2010-11-25:

There was a recent Ubuntu 10.10 kernel update that seems to fix this problem. I downloaded and installed this kernel update on November 24, 2010. I'm now running kernel version 2.6.35-23-generic and I can now access my SATA drive.

Brad Figg (brad-figg) on 2011-04-06

Changed in linux (Ubuntu):
status:	New → Confirmed

Jeremy Foshee (jeremyfoshee) on 2011-05-23

tags:

removed: regression-potential

Revision history for this message

penalvch (penalvch) wrote on 2012-04-07:

David Bentley, thank you for reporting this and helping make Ubuntu better. Maverick reached EOL on April 2012.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We were wondering if this is still an issue in a supported release? If so, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in a supported release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

Changed in linux (Ubuntu):
status:	Confirmed → Incomplete
tags:	added: needs-bisect regression-release

Revision history for this message

Launchpad Janitor (janitor) wrote on 2012-06-06:

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status:	Incomplete → Expired

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Hard disc drives attached to SATA controller not found

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