Kernel Oops - BUG: unable to handle kernel NULL pointer dereference at (null); RIP: 0010:[<0000000000000000>] [<(null)>] (null)

Bug #631330 reported by horzle
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Startup from cold gives flash-bang logo in Notification Area about kernel problem. Has occurred 2 out of 2 times - upgraded to 10.10 beta from 10.04 (latest patches) yesterday (05/09/2010). No other issues noticed yet, sound wi-fi etc still working as per out of box. This is my first bug - I assume the apport report is being attached automatically; I will also attach the logs described below.

I have an internal Gobi 2000 3G card which was working under 10.04 with some tweaking (gobi_loader etc). I only mention this as the crash looks like it occurs around the USB detection phase, right after bluetooth, and the Gobi is logically the next device:
martin@martin-vaio:~$ lsusb
Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 006: ID 0489:e00f Foxconn / Hon Hai
Bus 001 Device 005: ID 05c6:9224 Qualcomm, Inc. Sony Gobi 2000 Wireless Modem (QDL mode)
Bus 001 Device 004: ID 05ca:18b7 Ricoh Co., Ltd
Bus 001 Device 003: ID 147e:1001 Upek
Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

I note that the gobi_loader is not initialising this device currently (haven't played with trying to tweak this yet - but basically once firmware is loaded properly device 05c6:9224 should become 05c6:9225).

ProblemType: KernelOops
DistroRelease: Ubuntu 10.10
Package: linux-image-2.6.35-19-generic 2.6.35-19.28
Regression: Yes
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.35-19.28-generic 2.6.35.3
Uname: Linux 2.6.35-19-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Annotation: Your system might become unstable now and might need to be restarted.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC275 Analog [ALC275 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: martin 1765 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xde100000 irq 48'
   Mixer name : 'Realtek ALC275'
   Components : 'HDA:10ec0275,104d4100,00100005'
   Controls : 11
   Simple ctrls : 7
Card1.Amixer.info:
 Card hw:1 'NVidia'/'HDA NVidia at 0xd3000000 irq 16'
   Mixer name : 'Nvidia GT21x HDMI'
   Components : 'HDA:10de000b,104d4100,00100100'
   Controls : 16
   Simple ctrls : 4
Date: Mon Sep 6 07:12:08 2010
Failure: oops
HibernationDevice: RESUME=UUID=065c34d0-b35c-4380-a170-86ddea41ac2e
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
MachineType: Sony Corporation VPCS11C5E
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-19-generic root=UUID=7b0d0b92-7080-4148-90d8-e1b242ee38be ro splash vga=799 quiet splash
RelatedPackageVersions: linux-firmware 1.38
SourcePackage: linux
Title: BUG: unable to handle kernel NULL pointer dereference at (null)
dmi.bios.date: 06/11/2010
dmi.bios.vendor: INSYDE
dmi.bios.version: R0300Q3
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnINSYDE:bvrR0300Q3:bd06/11/2010:svnSonyCorporation:pnVPCS11C5E:pvrC1043F7K:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: VPCS11C5E
dmi.product.version: C1043F7K
dmi.sys.vendor: Sony Corporation

Revision history for this message
horzle (martin-horzle) wrote :
Revision history for this message
horzle (martin-horzle) wrote :
Revision history for this message
horzle (martin-horzle) wrote :
Revision history for this message
horzle (martin-horzle) wrote :
Brad Figg (brad-figg)
tags: added: acpi
tags: added: acpi-brightness
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
tags: removed: regression-potential
Revision history for this message
penalvch (penalvch) wrote :

horzle, thank you for reporting this bug and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

summary: - BUG: unable to handle kernel NULL pointer dereference at (null)
+ Kernel Oops - BUG: unable to handle kernel NULL pointer dereference at
+ (null); RIP: 0010:[<0000000000000000>] [<(null)>] (null)
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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