Broadcom BCM5761e Ethernet controller on Latitude 13 running Ubuntu 10.04 not working

Bug #624246 reported by Yang
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Just installed Ubuntu 10.04 on a Dell Latitude 13 which originally had 9.10 working fine. Now, BCM5761e is still not working. DHCP requests always fail (and the DHCP server & network work). Google isn't as helpful for this one. Thanks in advance for any help.

$ sudo lshw -C network
  *-network
       description: Wireless interface
       product: BCM4312 802.11b/g
       vendor: Broadcom Corporation
       physical id: 0
       bus info: pci@0000:0c:00.0
       logical name: eth2
       version: 01
       serial: c4:17:fe:dc:21:50
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
       configuration: broadcast=yes driver=wl0 driverversion=5.60.48.36 ip=10.0.0.160 latency=0 multicast=yes wireless=IEEE 802.11bg
       resources: irq:17 memory:f69fc000-f69fffff
  *-network
       description: Ethernet interface
       product: NetXtreme BCM5761e Gigabit Ethernet PCIe
       vendor: Broadcom Corporation
       physical id: 0
       bus info: pci@0000:09:00.0

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: linux-image-2.6.32-24-generic 2.6.32-24.41
Regression: Yes
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.32-24.41-generic 2.6.32.15+drm33.5
Uname: Linux 2.6.32-24-generic x86_64
NonfreeKernelModules: wl
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: yang 1194 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf6afc000 irq 21'
   Mixer name : 'Realtek ALC269'
   Components : 'HDA:10ec0269,10280432,00100004'
   Controls : 12
   Simple ctrls : 7
Date: Wed Aug 25 13:25:05 2010
HibernationDevice: RESUME=UUID=c037ee70-f7ef-43f6-97c5-e0e9e8897169
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
MachineType: Dell Inc. Latitude 13
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-24-generic root=UUID=d73b50e1-9dd9-4297-8cf6-bee4b1f95fc5 ro quiet splash
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.34.1
RfKill:
 0: dell-wifi: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
WifiSyslog:
 Aug 25 12:49:15 fl kernel: [ 4423.308272] dell-wmi: Unknown key ffd0 pressed
 Aug 25 13:05:43 fl dhclient: DHCPREQUEST of 10.0.0.160 on eth2 to 10.0.0.254 port 67
 Aug 25 13:05:43 fl dhclient: DHCPACK of 10.0.0.160 from 10.0.0.254
 Aug 25 13:05:43 fl dhclient: bound to 10.0.0.160 -- renewal in 1402 seconds.
 Aug 25 13:24:57 fl kernel: [ 6564.989579] dell-wmi: Unknown key ffd1 pressed
dmi.bios.date: 01/06/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A00
dmi.board.name: 02CTPP
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA00:bd01/06/2010:svnDellInc.:pnLatitude13:pvr:rvnDellInc.:rn02CTPP:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude 13
dmi.sys.vendor: Dell Inc.

Revision history for this message
Yang (yaaang) wrote :
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Yang, thank you for reporting this and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in the development release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

tags: added: needs-bisect
description: updated
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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