Wired connection stops on some websites (mostly when playing videos)

Bug #606684 reported by David Bruant
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

This bug first happened after upgrading from Karmic to Lucid. So far, it has concerned only the wired connection and not the wifi.

Sometimes, when browsing the Internet on Firefox with a wired connection the connection stops. I don't have the problem when browsing in all websites. It usually occurs when trying to watch videos (Youtube and more often Dailymotion. Megavideo as well). The problem often occurs when I am reading RSS feeds on Netvibes. It seems to occur also when loading big images.

I have tried with Chrome and the problem occurs too; leading to the conclusion that it's unlikely to be Firefox-specific.

I have switch back and forth between gnome network manager and Wicd and the problem occurs too; leading to the conclusion that it's unlikely to be any network manager-specific.

I have noticed this bug in about 4-5 different places, so it is unlikely to be a localized bug (bad interaction between Ubuntu and a paticular network provider)

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: linux-image-2.6.32-23-generic 2.6.32-23.37
Regression: Yes
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.32-23.37-generic 2.6.32.15+drm33.5
Uname: Linux 2.6.32-23-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: david 1440 F.... pulseaudio
 /dev/snd/pcmC0D0p: david 1440 F...m pulseaudio
CRDA: Error: [Errno 2] Aucun fichier ou dossier de ce type
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xefffc000 irq 21'
   Mixer name : 'SigmaTel STAC9200'
   Components : 'HDA:83847690,102801bd,00102201 HDA:14f12bfa,14f100c3,00090000'
   Controls : 12
   Simple ctrls : 7
Date: Sat Jul 17 18:03:24 2010
Frequency: Once a day.
HibernationDevice: RESUME=UUID=aa25777a-a7de-478e-9d83-23986d6b7671
Lsusb:
 Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. MM061
ProcCmdLine: root=UUID=84e3cf50-1124-46fd-9da1-0d36a3a029a4 ro quiet splash
ProcEnviron:
 PATH=(custom, user)
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.34.1
SourcePackage: linux
WpaSupplicantLog:

dmi.bios.date: 11/17/2006
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.name: 0XD720
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA10:bd11/17/2006:svnDellInc.:pnMM061:pvr:rvnDellInc.:rn0XD720:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: MM061
dmi.sys.vendor: Dell Inc.

Revision history for this message
David Bruant (bruant) wrote :
description: updated
description: updated
Revision history for this message
David Bruant (bruant) wrote :

For Megavideo, as weird as it sounds, it seems that the connection stops after a couple of seconds after fullscreening. When watching without the fullscreen, I have not noticed that the connection stops.

summary: - Wired connection stops sometimes on some websites
+ Wired connection stops on some websites (mostly when playing videos)
description: updated
chazn85 (chaz-n)
tags: added: kernel-net
Revision history for this message
David Bruant (bruant) wrote :

I forgot to say that I have noticed no problem with Windows XP to use a wired connection.

Is it possible that it comes from a paquet fragmentation issue ?
Has this been changed between Karmic and Lucid ?

Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

David Bruant, thank you for reporting this bug and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in the development release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

tags: added: needs-bisect
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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