Frequent kernel panics after switching to Lucid (netbook)

Bug #599174 reported by Daniil Kulchenko
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I'm running on an Asus Eee PC 1005HA netbook, with an Intel Atom processor (1.66GHz) with 1GB of RAM.

After running on Jaunty for a year, I decided it's time to switch to Lucid. I did a clean install, erasing my old partitions. During the install, the installer froze twice (keyboard/mouse unresponsive, display not changing). After getting through the installer, everything worked fine for a week, then I attempted to install a few Perl modules (through CPAN). Suddenly, my computer would start hard-locking at random intervals. Sometimes during module installation, other times during simple browsing. It happens completely randomly, many times a day, but I have no way to induce it purposefully. I asked on IRC, and was told about the Magic SysRQ. During the last lock, I tried the reboot sequence (Alt+SysRQ+REISUB), but to no avail, it was hopelessly locked, which I'm assuming means a kernel panic has occured (I have no NumLock/ScrollLock lights to confirm that).

I don't know what other debugging info I can provide, because I don't have a serial console to see what the kernel is panicking with (if it is).

I've tried reinstalling Lucid, but the problem remains. What can I do?

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: linux-image-2.6.32-21-generic 2.6.32-21.32
Regression: Yes
Reproducible: No
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-21-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: daniil 1398 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf7db8000 irq 22'
   Mixer name : 'Realtek ALC269'
   Components : 'HDA:10ec0269,10438398,00100004'
   Controls : 12
   Simple ctrls : 7
Date: Sun Jun 27 16:47:53 2010
Frequency: Once a day.
HibernationDevice: RESUME=UUID=a877330d-5617-4b08-b275-1ebd2b3aceb9
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
MachineType: ASUSTeK Computer INC. 1005HA
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-21-generic root=UUID=44217812-aaad-4be6-bd43-006582fcb618 ro acpi_osi=Linux acpi_backlight=vendor quiet splash
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.utf8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.34
SourcePackage: linux
dmi.bios.date: 01/05/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1301
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 1005HA
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: x.xx
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer INC.
dmi.chassis.version: x.x
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1301:bd01/05/2010:svnASUSTeKComputerINC.:pn1005HA:pvrx.x:rvnASUSTeKComputerINC.:rn1005HA:rvrx.xx:cvnASUSTeKComputerINC.:ct10:cvrx.x:
dmi.product.name: 1005HA
dmi.product.version: x.x
dmi.sys.vendor: ASUSTeK Computer INC.

Revision history for this message
Daniil Kulchenko (daniil-kulchenko) wrote :
Revision history for this message
Daniil Kulchenko (daniil-kulchenko) wrote :

The problem remains with 2.6.32-22.23, by the way.

Revision history for this message
Daniil Kulchenko (daniil-kulchenko) wrote :

Tried testing upstream 2.6.34, problem goes away.

tags: removed: needs-upstream-testing
Revision history for this message
Daniil Kulchenko (daniil-kulchenko) wrote :

Spoke too soon. Problem remains in upstream .34.

Revision history for this message
Daniil Kulchenko (daniil-kulchenko) wrote :

I'm able to induce the situation if I run 'cpan' on a complex module (this is only one way to induce it, it's not the only time this happens).

I did it from a tty, and soon after running the command, I suddenly got a huge barrage of messages scrolling quickly on my screen. It was obvious that the messages were looping, nothing new was being added. I was able to take some photos of what was scrolling by with my camera at a high exposure setting. I've attached one.

Revision history for this message
Daniil Kulchenko (daniil-kulchenko) wrote :

Here's another:

Revision history for this message
Daniil Kulchenko (daniil-kulchenko) wrote :

Confirmed an issue only from 2.6.31 onward (tested on 2.6.31/32/34). Confirmed working on 2.6.29/30.

Memtest came back fine after 13 passes, so it's not a hardware issue, however if I run the same command from a VM of Lucid (running on the same hardware), the problem goes away.

I believe this is an issue of the kernel interacting with my specific hardware.

Revision history for this message
Daniil Kulchenko (daniil-kulchenko) wrote :

This is Ubuntu and Ubuntu-derivative specific. Fedora 13 (kernel 2.6.33) and openSUSE 11.3 RC1 (kernel 2.6.34) does not have this issue.

Revision history for this message
Daniil Kulchenko (daniil-kulchenko) wrote :

Anyone? Remains an issue after all updates (current as of 07/21). Again, this is Ubuntu-derivative specific, not an issue in other distributions.

Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Daniil K., thank you for reporting this bug and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please capture the oops following https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Capturing_OOPs ? As well, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in the development release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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