instantaneous kernel freeze on intel server

Bug #598696 reported by Jean-Marc Le Peuvedic
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: linux-image-2.6.32-22-generic-pae

Similar to bug #508699 but occurs on a server system with integrated intel graphics instead of a workstation with VIA chrome.
Similar symptoms of freeze without crash reports nor significant messages in the log files. Mainly detected by loss of ssh session and confirmed by no response to ping. Observed once an interactive graphic session freeze, closely resembling bug #508699.

Freeze happens with gdm stopped and X turned off.

Workaround: run 2.6.31-rt from lucid repos instead of 2.6.32.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: linux-image-2.6.32-22-generic-pae 2.6.32-22.33
Regression: Yes
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.31-10.153-rt
Uname: Linux 2.6.31-10-rt i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.20.
Architecture: i386
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/dsp', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D2c', '/dev/snd/pcmC0D1p', '/dev/snd/seq', '/dev/snd/timer', '/dev/sequencer', '/dev/sequencer2'] failed with exit code 1:
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfe7f4000 irq 22'
   Mixer name : 'Realtek ALC883'
   Components : 'HDA:10ec0883,1043829e,00100002'
   Controls : 35
   Simple ctrls : 20
Date: Sat Jun 26 03:05:59 2010
HibernationDevice: RESUME=UUID=2e3ba602-8fed-49c8-8ed0-400bd1dbd5d4
MachineType: System manufacturer P5K-VM
ProcCmdLine: root=/dev/mapper/RAID5-root ro quiet splash video=1920x1080R
ProcEnviron:
 PATH=(custom, no user)
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.34
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UserAsoundrc:
 # ALSA library configuration file

 # Include settings that are under the control of asoundconf(1).
 # (To disable these settings, comment out this line.)
 </home/jm/.asoundrc.asoundconf>
dmi.bios.date: 08/21/2007
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0301
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5K-VM
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0301:bd08/21/2007:svnSystemmanufacturer:pnP5K-VM:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5K-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: P5K-VM
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
Jean-Marc Le Peuvedic (lepeuvedic) wrote :
Brad Figg (brad-figg)
tags: added: acpi-table-checksum
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Jean-Marc Le Peuvedic, thank you for reporting this and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please capture the oops following https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Capturing_OOPs ? As well, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in the development release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Jean-Marc Le Peuvedic (lepeuvedic) wrote : Re: [Bug 598696] Re: instantaneous kernel freeze on intel server
Download full text (5.2 KiB)

I was pleased to see you coming back to me. Unfortunately, the
headless server suffered from inadapted power cycling, resulting in
damage on the RAID array and a non bootable system. I managed to
return it to a bootable state, but thousands of files are damaged and
ssh access doesn't work. It is presently waiting for a full backup of
user data, before a full reinstall.

I will do these tests when I have time, and when a more convenient ssh
shell becomes available.

I'll keep you informed. I am familiar with the tools and processes
evoked in your message (apport).

Best regards,

JM Le Peuvédic

On 4/9/12, Christopher M. Penalver <email address hidden> wrote:
> Jean-Marc Le Peuvedic, thank you for reporting this and helping make
> Ubuntu better. This bug was reported a while ago and there hasn't been
> any activity in it recently. We were wondering if this is still an
> issue? If so, could you please capture the oops following
> https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Capturing_OOPs
> ? As well, can you try with the latest development release of Ubuntu?
> ISO CD images are available from http://cdimage.ubuntu.com/releases/ .
>
> If it remains an issue, could you run the following command in the
> development release from a Terminal
> (Applications->Accessories->Terminal). It will automatically gather and
> attach updated debug information to this report.
>
> apport-collect -p linux <replace-with-bug-number>
>
> Also, if you could test the latest upstream kernel available that would
> be great. It will allow additional upstream developers to examine the
> issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once
> you've tested the upstream kernel, please remove the 'needs-upstream-
> testing' tag. This can be done by clicking on the yellow pencil icon
> next to the tag located at the bottom of the bug description and
> deleting the 'needs-upstream-testing' text. Please let us know your
> results.
>
> Thanks in advance.
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/598696
>
> Title:
> instantaneous kernel freeze on intel server
>
> Status in “linux” package in Ubuntu:
> Incomplete
>
> Bug description:
> Binary package hint: linux-image-2.6.32-22-generic-pae
>
> Similar to bug #508699 but occurs on a server system with integrated intel
> graphics instead of a workstation with VIA chrome.
> Similar symptoms of freeze without crash reports nor significant messages
> in the log files. Mainly detected by loss of ssh session and confirmed by no
> response to ping. Observed once an interactive graphic session freeze,
> closely resembling bug #508699.
>
> Freeze happens with gdm stopped and X turned off.
>
> Workaround: run 2.6.31-rt from lucid repos instead of 2.6.32.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.04
> Package: linux-image-2.6.32-22-generic-pae 2.6.32-22.33
> Regression: Yes
> Reproducible: Yes
> ProcVersionSignature: Ubuntu 2.6.31-10.153-rt
> Uname: Linux 2.6.31-10-rt i686
> AlsaVersion: Advanced Linux Sound Architec...

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Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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