Wireless LAN not activating after Lucid upgrade on my Laptop.

Bug #573746 reported by Dave4077
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Wireless LAN not activating after Lucid upgrade on my Laptop.
I used the Update Manager to Upgrade, it took a very long time to upgrade from 9.10 to 10.04.
At this time I was on line using the wireless LAN in the Laptop.
As soon as the process finished it restarted, and from then on I was unable to activate or enable wireless connection.
I've had to connect to my router directly on LAN to be able to send this bug with system report.
I hope you can sort this one out for me and possibly others.
Regards Dave

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: linux-image-2.6.32-21-generic 2.6.32-21.32
Regression: Yes
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-21-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: thelaidlaws3 1904 F.... pulseaudio
 /dev/snd/pcmC0D0p: thelaidlaws3 1904 F...m pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xd8440000 irq 21'
   Mixer name : 'Realtek ALC883'
   Components : 'HDA:10ec0883,17c04080,00100002 HDA:10573055,10573055,00100700'
   Controls : 27
   Simple ctrls : 16
CheckboxSubmission: c1ec5ce55a560d8a37bc5e4c2df6a96d
CheckboxSystem: 6846a698de8fa2198772bce0df24d7c6
Date: Sun May 2 16:05:00 2010
HibernationDevice: RESUME=UUID=074532b8-d01f-4788-867b-c1a7e48a343c
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.2)
MachineType: MEDION WIM2160
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-21-generic root=UUID=b2883ee4-cda5-4248-8983-cbfe9df11415 ro quiet splash
ProcEnviron:
 LANG=en_GB.utf8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.34
RfKill:
 1: phy1: Wireless LAN
  Soft blocked: no
  Hard blocked: yes
SourcePackage: linux
dmi.bios.date: 07/12/2007
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: R01-B0O
dmi.board.name: WIM2160
dmi.board.vendor: MEDION
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: MEDIONPC
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrR01-B0O:bd07/12/2007:svnMEDION:pnWIM2160:pvr:rvnMEDION:rnWIM2160:rvrNotApplicable:cvnMEDIONPC:ct10:cvrN/A:
dmi.product.name: WIM2160
dmi.sys.vendor: MEDION

Revision history for this message
Dave4077 (davidjlaidlaw) wrote :
Revision history for this message
Björn Bengtsson (bjoern-linux) wrote :

 1: phy1: Wireless LAN
  Soft blocked: no
  Hard blocked: yes
--------
Does "Hard blocked" indicate a Fn-keyboard setting?
I had exactly your experience with no wifi after upgrade.
As a coincidence, when adding a Bluetooth mouse, I happened to realise that my laptop also has an Fn-command to toggle wifi on/off. Never used before!, but it now worked! Wifi was immediately activated.
Strangely - the upgrade changed this setting from "on" to "off".

Revision history for this message
Dave4077 (davidjlaidlaw) wrote :

Hi Bjorn...
Thanks for the reply... I'm really not sure this is a cure for the Wireless LAN "Hard Block" I have...
There seems to be no way I can get the "enable wireless" to work, as it's "greyed out"...
I've been pressing the FN setting with no positive result... Fn did work well with Windows XP & Vista.
It's so unsettling that it was working on 9.10 and not on the upgrade 10.04.
I'll await any other interested parties that might have the solution to this problem...
Mean while I'll be using the "wired LAN" on my Laptop....!!!
Regards Dave

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi Dave4077,

If you could also please test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Dave4077 (davidjlaidlaw) wrote :

Hi Jeremy...
Well I've try my best to follow the instructions in "https://wiki.ubuntu.com/KernelMainlineBuilds" and down loaded "linux-headers-2.6.34-999-generic_2.6.34-999.201005041005_i386.deb"
I've attempted to follow instructions.....>>>
Terminal readout as follows..>>>

thelaidlaws3@thelaidlaws3-laptop:~$ sudo dpkg -i *.deb
[sudo] password for thelaidlaws3:
dpkg: error processing *.deb (--install):
 cannot access archive: No such file or directory
Errors were encountered while processing:
 *.deb
thelaidlaws3@thelaidlaws3-laptop:~$

I think I'm doing something very wrong...!!!
I'm in need of an "Idiots Guide" on this one... I'm a bit new to Ubuntu... Sorry
Regards... Dave

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi Dave,
     You need to replace the *.deb with the filename you are trying to install. In this case linux-headers-2.6.34-999-generic_2.6.34-999.201005041005_i386.deb.

You also need to download the image file associated with the headers you have downloaded as you cannot have one without the other.

Hope that helps,

~JFo

Revision history for this message
Dave4077 (davidjlaidlaw) wrote :

Hi Jeremy...
I really do not know what I'm doing... !
I have the file in down loads...linux-headers-2.6.34-999-generic_2.6.34-999.201005041005_i386.deb.
and have the terminal eventually loaded with "sudo dpkg -i linux-headers-2.6.34-999-generic_2.6.34-999.201005041005_i386.deb" then enter etc...
Some of the terminology is a little confusing to me.... give me an electronic circuit and I can whizz around it..!!!

Anyway this what I have...
Terminal....
thelaidlaws3@thelaidlaws3-laptop:~$ linux-headers-2.6.34-999-generic_2.6.34-999.201005041005_i386.deb
linux-headers-2.6.34-999-generic_2.6.34-999.201005041005_i386.deb: command not found
thelaidlaws3@thelaidlaws3-laptop:~$ sudo dpkg -i linux-headers-2.6.34-999-generic_2.6.34-999.201005041005_i386.deb
[sudo] password for thelaidlaws3:
dpkg: error processing linux-headers-2.6.34-999-generic_2.6.34-999.201005041005_i386.deb (--install):
 cannot access archive: No such file or directory
Errors were encountered while processing:
 linux-headers-2.6.34-999-generic_2.6.34-999.201005041005_i386.deb
thelaidlaws3@thelaidlaws3-laptop:~$ sudo dpkg -i linux-headers-2.6.34-999-generic_2.6.34-999.201005041005_i386.deb
dpkg: error processing linux-headers-2.6.34-999-generic_2.6.34-999.201005041005_i386.deb (--install):
 cannot access archive: No such file or directory
Errors were encountered while processing:
 linux-headers-2.6.34-999-generic_2.6.34-999.201005041005_i386.deb
thelaidlaws3@thelaidlaws3-laptop:~$

I'm not sure how to point the process to the download files... I guess am going wrong somewhere...?
Sorry... I did say I need an "Idiots Guide"
Regards Dave

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi Dave,
   You will need to be working from the directory that your .deb files are located in. typing 'pwd' on the command line will tell you where you are currently in the terminal. You'll need to change directory from wherever you are to wherever you need to go to run the command.

Alternately you can seek assistance from the #ubuntu channel in FreeNode on IRC.

Hope that helps.

~JFo

Revision history for this message
Dave4077 (davidjlaidlaw) wrote :

Hi Jeremy...
Well I've tried to do what you have directed... but unfortunately been unable to make sense of finding the directory...
I guess I'm trying to use DOS type of commands. I really do not know this ubuntu terminal language.
I need HELP as I have said before... I need an Idiots guide... I'm blind to the Ubuntu terminology.
It also seems that you want to pass this problem on to FreeNode...
I can not understand why I was able to use my laptop with 9.10 and now NOT with the 10.04 Update....
I would normally associate an Update would be the same but with enhancements...
Sorry but you have to remember I'm a "Newbee" to the system.
Forgive me for being a little blunt but I'm really not sure what to do about my problem...
I'm assuming that it will be sorted out in time as I guess 10.04 was released without full testing with all the functions it had before.
I hope it will be able to be sort out soon...
Regards Dave

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Dave,
   You are not an idiot. You are simply unfamiliar with Linux and Ubuntu. There is nothing wrong with that. My attempt was to simply help you get the kind of beginning help you need to address this issue. The real issue is, I really can't help you effectively in a bug. There must be some interactive work for you to understand, that way you can get the information you need in realtime.

~JFo

Revision history for this message
Dave4077 (davidjlaidlaw) wrote :

OK Jeremy...
Thanks very much for your tolerance and help so far....
I guess I will have to return to Ubuntu 9.10 and wait for a solution to the wireless problems on 10.04 at a later date, and of course try and find out more about using Ubuntu terminal language etc.
Thanks again... Regards Dave

Revision history for this message
Dave4077 (davidjlaidlaw) wrote :

Hi Jeremy...
Ok I've now started all over again... cleaned my hard drive ... and reinstalled 10.04 from CD image down load.
I've updated using the update manager....
I have the same problem with the non wireless recognition of my Laptop...
It was working before with 9.10... has there been a fundamental change with the version 10.04 that is affecting the link.
Before I cleaned the Hard drive I put the MS Vista hard drive back and the wireless link and it worked OK...
I also reloaded 9.10... and the wireless worked OK... cleaned hard dreive and loaded 10.04...
Is i possible that a wireless link recognition has been overlooked... in comparison with 9.10 has been altered or changed.
I'm sure I might not be the only person that is having this problem...
I'm at a loss as to what has gone wrong..
I'm reluctant to update the other desktop and laptop to 10.04... so I might loose wireless link...
Can you put this on your Ubuntu List...
Many thanks for your help with this problem

Revision history for this message
Dave4077 (davidjlaidlaw) wrote :

Hi, I'm not sure if this problem is being looked into, as all has gone quiet...
I guess it is not a priority, it also seems my last explanation has not make any impact.
I'm sorry but I'm not able to upgrade to 10.04 Lucid... but is all OK with my wireless link on 9.10..
Can any body help please, so I can use the latest Lucid and have my wireless link recognised and active.
Regards... David

Dave4077 (davidjlaidlaw)
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Dave4077 (davidjlaidlaw)
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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