Ubuntu
linux package

[Toshiba Portege M200] - no video after reboot

Bug #566002 reported by Tyrael
16
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

If I reboot the laptop I get Ubuntu running (I can connect with ssh or type command in the console without seeing) but without screen working (no console and no xorg).

On MS Windows during the reboot there is a little timeout after the system go down and than back up again. On Linux there isn't this timeout.

I attach a photo of the laptop screen after reboot.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: linux-image-2.6.32-21-generic 2.6.32-21.32
Regression: Yes
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-21-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: tyrael 1376 F.... pulseaudio
CRDA: Error: [Errno 2] Nessun file o directory
Card0.Amixer.info:
 Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with AD1981B at irq 11'
   Mixer name : 'Analog Devices AD1981B'
   Components : 'AC97a:41445374'
   Controls : 28
   Simple ctrls : 20
CheckboxSubmission: be2f9bf2ee6313ffdd8f633079b29fa2
CheckboxSystem: b1865df84255b8716d3bcc269ff410d1
Date: Sun Apr 18 16:47:22 2010
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=f1afcd9b-32d9-4cd2-898c-dee1a8d8ecb3
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta i386 (20100406.1)
Lsusb:
 Bus 004 Device 002: ID 0930:0506 Toshiba Corp. Integrated Bluetooth
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: TOSHIBA PORTEGE M200
PccardctlIdent:
 Socket 0:
   product info: "OMNIKEY", "CardMan 4040", "", ""
   manfid: 0x0223, 0x0200
PccardctlStatus:
 Socket 0:
   5.0V 16-bit PC Card
   Subdevice 0 (function 0) bound to driver "cm4040_cs"
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-21-generic root=UUID=a7817cae-f090-47b4-ab65-de0d434f217d ro quiet splash
ProcEnviron:
 LANG=it_IT.utf8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.34
SourcePackage: linux
dmi.bios.date: 10/24/2005
dmi.bios.vendor: TOSHIBA
dmi.bios.version: Version 1.80
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Version A0
dmi.chassis.asset.tag: 0000000000
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: Version 1.0
dmi.modalias: dmi:bvnTOSHIBA:bvrVersion1.80:bd10/24/2005:svnTOSHIBA:pnPORTEGEM200:pvrPPM21E-0SG53-IT:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
dmi.product.name: PORTEGE M200
dmi.product.version: PPM21E-0SG53-IT
dmi.sys.vendor: TOSHIBA

Revision history for this message
Tyrael (marco-crociani) wrote :
Revision history for this message
Tyrael (marco-crociani) wrote :

I attach a photo of the laptop screen after reboot.

Revision history for this message
Tyrael (marco-crociani) wrote :

I tested recent kernels from http://kernel.ubuntu.com/~kernel-ppa/mainline/

WIth 2.6.33-020633-generic reboot IS WORKING.

With 2.6.34-020634rc4-generic reboot isn't working.

tags: removed: needs-upstream-testing
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi Tyrael,

If you could also please test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Tyrael (marco-crociani) wrote :

Tested with
linux-image-2.6.34-996-generic_2.6.34-996.201004231022_i386.deb
linux-image-2.6.34-999-generic_2.6.34-999.201004301209_i386.deb
both not working.

tags: removed: needs-upstream-testing
Gary M (garym)
Changed in linux (Ubuntu):
status: Incomplete → New
Revision history for this message
Tyrael (marco-crociani) wrote :

Tested with linux-image-2.6.35-996-generic_2.6.35-996.201007131224_i386.deb (http://kernel.ubuntu.com/~kernel-ppa/mainline/drm-next/current/)
not working.

Brad Figg (brad-figg)
tags: added: acpi-brightness
tags: added: acpi-method-return
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Jeremy Foshee (jeremyfoshee)
tags: removed: regression-potential
Revision history for this message
frith (frith-foottit) wrote :

I have this same problem with the same laptop. It worked well in 9.10 IIRC, then I had the problem listed here on 10.04.

It is present in a different form in 10.10, 11.04 and 11.10

In the latest two versions, rather than the coloured screen seen above there is garbled text (that would normally be readable 'booting' text) when starting up.

This happens on every cold startup.

The 'workaround' is as follows:

Turn on
Hold down shift so grub menu appears
Select 'recovery mode'
Wait for a bit (garbled text and screen essentially useless)
See that activity has ceased (I believe it is 'showing' the menu at the start of recovery mode)
hit Alt+Ctrl+Del
hold shift again to see boot menu
select 'start Ubuntu XXXXXXX' (the top item on the menu)
Starts normally now.

I've been hoping for a miracle cure on the last few releases, but it doesn't seem to be happening. So I am getting off my lazy butt and reporting it. Happy to provide more info if needed, but I might be a bit slow in the turnaround (I'm back and forth away from this laptop).

Revision history for this message
penalvch (penalvch) wrote :

Tyrael, thank you for reporting this and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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