Ubuntu
linux package

When BlackBerry is connected to usb, it continually restarts

Bug #562903 reported by SteveH
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
New
Undecided
Unassigned

Bug Description

After upgrade to Kubuntu 10.04 Beta 2 (from 9.10), my Blackberry continually resets/restarts when connectede to the USB port.

Below is an extract from kern.log:

Apr 14 10:24:10 sjh2 kernel: [ 8407.112166] usb 7-1: new full speed USB device using uhci_hcd and address 64
Apr 14 10:24:11 sjh2 kernel: [ 8407.273707] usb 7-1: configuration #1 chosen from 1 choice
Apr 14 10:24:16 sjh2 kernel: [ 8412.824166] usb 7-1: USB disconnect, address 64
Apr 14 10:24:21 sjh2 kernel: [ 8417.536054] usb 2-5: new high speed USB device using ehci_hcd and address 126
Apr 14 10:24:21 sjh2 kernel: [ 8417.669159] usb 2-5: configuration #1 chosen from 1 choice
Apr 14 10:24:21 sjh2 kernel: [ 8417.683212] scsi190 : SCSI emulation for USB Mass Storage devices
Apr 14 10:24:21 sjh2 kernel: [ 8417.688619] usb-storage: device found at 126
Apr 14 10:24:21 sjh2 kernel: [ 8417.688622] usb-storage: waiting for device to settle before scanning
Apr 14 10:24:26 sjh2 kernel: [ 8422.688440] usb-storage: device scan complete
Apr 14 10:24:26 sjh2 kernel: [ 8422.690349] scsi 190:0:0:0: Direct-Access RIM BlackBerry SD 0001 PQ: 0 ANSI: 0 CCS
Apr 14 10:24:26 sjh2 kernel: [ 8422.693035] sd 190:0:0:0: Attached scsi generic sg2 type 0
Apr 14 10:24:26 sjh2 kernel: [ 8422.715229] sd 190:0:0:0: [sdb] Attached SCSI removable disk
Apr 14 10:24:26 sjh2 kernel: [ 8422.768087] usb 2-5: USB disconnect, address 126
Apr 14 10:24:28 sjh2 kernel: [ 8424.224220] usb 7-1: new full speed USB device using uhci_hcd and address 65
Apr 14 10:24:28 sjh2 kernel: [ 8424.385698] usb 7-1: configuration #1 chosen from 1 choice
Apr 14 10:24:33 sjh2 kernel: [ 8429.936075] usb 7-1: USB disconnect, address 65
Apr 14 10:24:39 sjh2 kernel: [ 8435.584177] usb 2-5: new high speed USB device using ehci_hcd and address 3
Apr 14 10:24:39 sjh2 kernel: [ 8435.718096] usb 2-5: configuration #1 chosen from 1 choice
Apr 14 10:24:39 sjh2 kernel: [ 8435.718992] scsi191 : SCSI emulation for USB Mass Storage devices
Apr 14 10:24:39 sjh2 kernel: [ 8435.719172] usb-storage: device found at 3
Apr 14 10:24:39 sjh2 kernel: [ 8435.719175] usb-storage: waiting for device to settle before scanning
Apr 14 10:24:44 sjh2 kernel: [ 8440.716515] usb-storage: device scan complete
Apr 14 10:24:44 sjh2 kernel: [ 8440.718484] scsi 191:0:0:0: Direct-Access RIM BlackBerry SD 0001 PQ: 0 ANSI: 0 CCS
Apr 14 10:24:44 sjh2 kernel: [ 8440.721609] sd 191:0:0:0: Attached scsi generic sg2 type 0
Apr 14 10:24:44 sjh2 kernel: [ 8440.745085] sd 191:0:0:0: [sdb] Attached SCSI removable disk
Apr 14 10:24:44 sjh2 kernel: [ 8440.815221] usb 2-5: USB disconnect, address 3

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: linux-image-2.6.32-20-generic 2.6.32-20.30
Regression: Yes
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.32-20.30-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-20-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: steve 1991 F.... knotify4
                      steve 2026 F.... kmix
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0x98800000 irq 22'
   Mixer name : 'Realtek ALC888'
   Components : 'HDA:10ec0888,10250144,00100202 HDA:14f12c06,10250144,00100000'
   Controls : 26
   Simple ctrls : 15
Date: Wed Apr 14 10:17:20 2010
HibernationDevice: RESUME=UUID=43bd10c8-2f57-41fc-a937-89d5387931e9
MachineType: Acer Aspire 2930
ProcCmdLine: root=UUID=f7f376c8-68d4-4dfa-ac2d-73b272a1fd91 ro quiet splash
ProcEnviron:
 LANGUAGE=
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.33
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
WpaSupplicantLog:

dmi.bios.date: 08/28/2008
dmi.bios.vendor: Acer
dmi.bios.version: V1.11
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Aspire 2930
dmi.board.vendor: Acer
dmi.board.version: V1.11
dmi.chassis.type: 1
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.11
dmi.modalias: dmi:bvnAcer:bvrV1.11:bd08/28/2008:svnAcer:pnAspire2930:pvrV1.11:rvnAcer:rnAspire2930:rvrV1.11:cvnAcer:ct1:cvrV1.11:
dmi.product.name: Aspire 2930
dmi.product.version: V1.11
dmi.sys.vendor: Acer

Revision history for this message
SteveH (steve-systemax) wrote :
Revision history for this message
Stefan Glasenhardt (glasen) wrote :

You seem to suffer from the same bug as me and other users. Every USB storage device which is connected, is reseted immediately.

You can solve this problem by disabling a single udev-rules file, until a real fix for this bug is introduced :

sudo mv /lib/udev/rules.d/85-hdparm.rules /lib/udev/rules.d/85-hdparm.rules.disabled

Revision history for this message
SteveH (steve-systemax) wrote :

Yes, that fixed it.

Thanks.

Revision history for this message
4phoenix (blackthedog) wrote :

hey sudo mv /lib/udev/rules.d/85-hdparm.rules /lib/udev/rules.d/85-hdparm.rules.disabled
 put this mv: no se puede efectuar «stat» sobre «/lib/udev/rules.d/85-hdparm.rules»: No existe el fichero ó directorio
what can i need do ?

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