blank dvd doesn't show up in nautilus

Bug #561901 reported by Vince Kimball
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

I insert a blank DVD+R into the DVD drive and the CD/DVD drive disappears from the Computer view in Nautilus and the blank DVD+R doesn't show up on the desktop. In Beta 1 it did.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: linux-image-2.6.32-19-generic 2.6.32-19.28
Regression: Yes
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.32-19.28-generic 2.6.32.10+drm33.1
Uname: Linux 2.6.32-19-generic x86_64
AlsaDevices: Error: command ['ls', '-l', '/dev/snd/'] failed with exit code 2: ls: cannot access /dev/snd/: No such file or directory
AplayDevices: aplay: device_list:223: no soundcards found...
Architecture: amd64
ArecordDevices: arecord: device_list:223: no soundcards found...
Date: Mon Apr 12 19:05:45 2010
GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
HotplugNewDevices:

HotplugNewMounts:

InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta amd64 (20100318)
MachineType: Dell Inc. PowerEdge SC440
PciMultimedia:

ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-19-generic root=UUID=f546d1e7-83bf-490f-82b2-ab6f1a32e5ca ro quiet splash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: linux
Symptom: storage
UdevMonitorLog:
 monitor will print the received events for:
 UDEV - the event which udev sends out after rule processing
UdisksMonitorLog: Monitoring activity from the disks daemon. Press Ctrl+C to cancel.
dmi.bios.date: 09/04/2007
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.5.0
dmi.board.name: 0NY776
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 7
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.5.0:bd09/04/2007:svnDellInc.:pnPowerEdgeSC440:pvr:rvnDellInc.:rn0NY776:rvr:cvnDellInc.:ct7:cvr:
dmi.product.name: PowerEdge SC440
dmi.sys.vendor: Dell Inc.

Revision history for this message
Vince Kimball (vince-vkimball) wrote :
Revision history for this message
Vince Kimball (vince-vkimball) wrote :

The latest lucid kernel seems to have fixed this problem.

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi Vince,

If you could also please test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
K8BeBop (kennybob6) wrote :

I also have this. I've tested it on a number of DVD's I have. If I try reading a previously written DVD-R, or DVD+R DL, the drive disappears. If I remove the disc, the drive reappears. If I try a previously written CD-R or DVD+RW, it works as expected.

It did not work before, and after upgrading, it still doesn't work. This is my kernel version,
Linux kmpn 2.6.32-21-generic #32-Ubuntu SMP Fri Apr 16 08:09:38 UTC 2010 x86_64 GNU/Linux

If you need anything else from me, please tell me what you need. Thank you.

Revision history for this message
fxradio (fxradio) wrote :

I'll second K8BeBop.
I have the same problem: blank CDs work perfectly as expected. With blank DVDs, the CD/DVD drive icon disapears from Nautilus as soon as insert the disc. It reappears the second I remove it.

Running:
Linux 2.6.32-22-generic #33-Ubuntu SMP Wed Apr 28 13:28:05 UTC 2010 x86_64 GNU/Linux

Daniel Hahler (blueyed)
Changed in linux (Ubuntu):
status: Incomplete → Triaged
importance: Undecided → Medium
tags: removed: regression-potential
Revision history for this message
penalvch (penalvch) wrote :

Vince Kimball, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily kernel folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11.1

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

Changed in linux (Ubuntu):
status: Triaged → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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