Ubuntu
linux package

BUG: unable to handle kernel NULL pointer dereference at 0000000000000028

Bug #551421 reported by MoLE on 2010-03-30

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Expired	Undecided	Unassigned

Bug Description

Running Lucid Beta in virtual box vm. Installed guest additions - rebooted, unable to detect video card and kernel segfaults.
able to boot into rescue mode.

ProblemType: KernelOops
DistroRelease: Ubuntu 10.04
Package: linux-image-2.6.32-16-generic 2.6.32-16.25
Regression: Yes
Reproducible: Yes
TestedUpstream: No
ProcVersionSignature: Ubuntu 2.6.32-18.27-generic 2.6.32.10+drm33.1
Uname: Linux 2.6.32-18-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Annotation: Your system might become unstable now and might need to be restarted.
AplayDevices:
**** List of PLAYBACK Hardware Devices ****
card 0: I82801AAICH [Intel 82801AA-ICH], device 0: Intel ICH [Intel 82801AA-ICH]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: mole 980 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'I82801AAICH'/'Intel 82801AA-ICH with STAC9700,83,84 at irq 21'
   Mixer name : 'SigmaTel STAC9700,83,84'
   Components : 'AC97a:83847600'
   Controls : 34
   Simple ctrls : 24
CurrentDmesg:
[ 18.850120] eth0: no IPv6 routers present
[ 20.720144] end_request: I/O error, dev fd0, sector 0
[ 20.740189] end_request: I/O error, dev fd0, sector 0
Date: Tue Mar 30 11:35:55 2010
Failure: oops
HibernationDevice: RESUME=UUID=23c0ed32-32e4-4c5a-9b7c-8e3b59059f00
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta amd64 (20100315)
IwConfig:
lo no wireless extensions.

SourcePackage: linux
Title: BUG: unable to handle kernel NULL pointer dereference at 0000000000000028
dmi.bios.date: 12/01/2006
dmi.bios.vendor: innotek GmbH
dmi.bios.version: VirtualBox
dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:
dmi.product.name: VirtualBox
dmi.product.version: 1.2
dmi.sys.vendor: innotek GmbH
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
AplayDevices:
**** List of PLAYBACK Hardware Devices ****
card 0: I82801AAICH [Intel 82801AA-ICH], device 0: Intel ICH [Intel 82801AA-ICH]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: mole 1104 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'I82801AAICH'/'Intel 82801AA-ICH with STAC9700,83,84 at irq 21'
   Mixer name : 'SigmaTel STAC9700,83,84'
   Components : 'AC97a:83847600'
   Controls : 34
   Simple ctrls : 24
DistroRelease: Ubuntu 10.04
HibernationDevice: RESUME=UUID=23c0ed32-32e4-4c5a-9b7c-8e3b59059f00
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta amd64 (20100315)
IwConfig:
lo no wireless extensions.

eth0 no wireless extensions.
Lsusb:
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: innotek GmbH VirtualBox
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic root=UUID=85086055-f06c-4074-ae3c-23d1e9a736e2 ro quiet splash
ProcEnviron:
LANG=en_AU.utf8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Regression: Yes
RelatedPackageVersions: linux-firmware 1.34
Reproducible: Yes
RfKill:

Tags: lucid graphics regression-release needs-upstream-testing
Uname: Linux 2.6.32-22-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 12/01/2006
dmi.bios.vendor: innotek GmbH
dmi.bios.version: VirtualBox
dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:
dmi.product.name: VirtualBox
dmi.product.version: 1.2
dmi.sys.vendor: innotek GmbH

See original description

Tags:

Revision history for this message

MoLE (moleonthehill) wrote on 2010-03-30:

AlsaDevices.txt Edit (405 bytes, text/plain; charset="utf-8")
ArecordDevices.txt Edit (318 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (23.2 KiB, text/plain; charset="utf-8")
Card0.Amixer.values.txt Edit (5.3 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec97.0.ac97.0.0.txt Edit (687 bytes, text/plain; charset="utf-8")
Card0.Codecs.codec97.0.ac97.0.0.regs.txt Edit (767 bytes, text/plain; charset="utf-8")
Dependencies.txt Edit (1.3 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (5.0 KiB, text/plain; charset="utf-8")
OopsText.txt Edit (2.6 KiB, text/plain; charset="utf-8")
PciMultimedia.txt Edit (559 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (587 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.0 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (1.9 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (61.6 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (138.2 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (240.5 KiB, text/plain; charset="utf-8")

Jeremy Foshee (jeremyfoshee) on 2010-04-29

tags:

added: kj-triage

Revision history for this message

Jeremy Foshee (jeremyfoshee) wrote on 2010-04-30:

Hi MoLE,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 551421

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags:	added: needs-kernel-logs
Changed in linux (Ubuntu):
status:	New → Incomplete

Revision history for this message

Jeremy Foshee (jeremyfoshee) wrote on 2010-06-01:

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags:	added: kj-expired
Changed in linux (Ubuntu):
status:	Incomplete → Expired

Revision history for this message

MoLE (moleonthehill) wrote on 2010-06-02: AlsaDevices.txt

AlsaDevices.txt Edit (405 bytes, text/plain)

apport information

tags:	added: apport-collected
description:	updated

Revision history for this message

MoLE (moleonthehill) wrote on 2010-06-02: ArecordDevices.txt

ArecordDevices.txt Edit (318 bytes, text/plain)

apport information

Revision history for this message

MoLE (moleonthehill) wrote on 2010-06-02: BootDmesg.txt

BootDmesg.txt Edit (23.7 KiB, text/plain)

apport information

Revision history for this message

MoLE (moleonthehill) wrote on 2010-06-02: Card0.Amixer.values.txt

Card0.Amixer.values.txt Edit (5.3 KiB, text/plain)

apport information

Revision history for this message

MoLE (moleonthehill) wrote on 2010-06-02: Card0.Codecs.codec97.0.ac97.0.0.txt

Card0.Codecs.codec97.0.ac97.0.0.txt Edit (687 bytes, text/plain)

apport information

Revision history for this message

MoLE (moleonthehill) wrote on 2010-06-02: Card0.Codecs.codec97.0.ac97.0.0.regs.txt

Card0.Codecs.codec97.0.ac97.0.0.regs.txt Edit (767 bytes, text/plain)

apport information

Revision history for this message

MoLE (moleonthehill) wrote on 2010-06-02: CurrentDmesg.txt

#10

CurrentDmesg.txt Edit (2.1 KiB, text/plain)

apport information

Revision history for this message

MoLE (moleonthehill) wrote on 2010-06-02: Lspci.txt

#11

Lspci.txt Edit (4.7 KiB, text/plain)

apport information

Revision history for this message

MoLE (moleonthehill) wrote on 2010-06-02: PciMultimedia.txt

#12

PciMultimedia.txt Edit (559 bytes, text/plain)

apport information

Revision history for this message

MoLE (moleonthehill) wrote on 2010-06-02: ProcCpuinfo.txt

#13

ProcCpuinfo.txt Edit (587 bytes, text/plain)

apport information

Revision history for this message

MoLE (moleonthehill) wrote on 2010-06-02: ProcInterrupts.txt

#14

ProcInterrupts.txt Edit (1.1 KiB, text/plain)

apport information

Revision history for this message

MoLE (moleonthehill) wrote on 2010-06-02: ProcModules.txt

#15

ProcModules.txt Edit (2.1 KiB, text/plain)

apport information

Revision history for this message

MoLE (moleonthehill) wrote on 2010-06-02: UdevDb.txt

#16

UdevDb.txt Edit (62.4 KiB, text/plain)

apport information

Revision history for this message

MoLE (moleonthehill) wrote on 2010-06-02: UdevLog.txt

#17

UdevLog.txt Edit (139.7 KiB, text/plain)

apport information

Revision history for this message

MoLE (moleonthehill) wrote on 2010-06-02: WifiSyslog.txt

#18

WifiSyslog.txt Edit (50.2 KiB, text/plain)

apport information

MoLE (moleonthehill) on 2010-06-02

Changed in linux (Ubuntu):
status:	Expired → New

Jeremy Foshee (jeremyfoshee) on 2010-06-02

Changed in linux (Ubuntu):
status:	New → Triaged
tags:	added: kernel-uncat removed: kj-expired needs-kernel-logs needs-upstream-testing

Jeremy Foshee (jeremyfoshee) on 2011-05-18

tags:

removed: regression-potential

Revision history for this message

penalvch (penalvch) wrote on 2013-09-16:

#19

MoLE, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily kernel folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11.1

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

Changed in linux (Ubuntu):
status:	Triaged → Incomplete

Revision history for this message

Launchpad Janitor (janitor) wrote on 2013-11-15:

#20

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status:	Incomplete → Expired

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BUG: unable to handle kernel NULL pointer dereference at 0000000000000028

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