Lucid does not wake up Intel GM965 graphics after hibernation

Bug #515018 reported by Tomasz Sterna
22
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

Lucid does not wake up my laptop from hibernation completely.
After powering on the HDD LED is flashing a bit and keyboard appears to be somewhat working (CapsLock LED lights after pressing CapsLock, beeps if I hold a key), but the screen is completely blank and appears to be powered off.

ProblemType: Bug
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: smoku 2199 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf0700000 irq 22'
   Mixer name : 'Realtek ALC268'
   Components : 'HDA:10ec0268,1179ff50,00100003 HDA:11c11040,11790001,00100200'
   Controls : 14
   Simple ctrls : 9
Date: Sun Jan 31 07:55:32 2010
DistroRelease: Ubuntu 10.04
HibernationDevice: RESUME=UUID=b9a00ff3-96ac-4632-8cd0-8259c22d2030
MachineType: TOSHIBA Satellite Pro U300
Package: linux-image-2.6.32-12-generic 2.6.32-12.16
ProcCmdLine: root=UUID=a87072e4-53c3-4ead-9b1f-04f25c1454b4 ro quiet splash
ProcEnviron:
 LANGUAGE=pl_PL.utf8
 PATH=(custom, user)
 LANG=pl_PL.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-12.16-generic
Regression: Yes
RelatedPackageVersions: linux-firmware 1.28
Reproducible: Yes
SourcePackage: linux
TestedUpstream: No
Uname: Linux 2.6.32-12-generic i686
WpaSupplicantLog:

dmi.bios.date: 01/15/2009
dmi.bios.vendor: TOSHIBA
dmi.bios.version: V5.10
dmi.board.name: Satellite Pro U300
dmi.board.vendor: TOSHIBA
dmi.board.version: Not Applicable
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnTOSHIBA:bvrV5.10:bd01/15/2009:svnTOSHIBA:pnSatelliteProU300:pvrPSU31E-00U01FPL:rvnTOSHIBA:rnSatelliteProU300:rvrNotApplicable:cvnTOSHIBA:ct10:cvrN/A:
dmi.product.name: Satellite Pro U300
dmi.product.version: PSU31E-00U01FPL
dmi.sys.vendor: TOSHIBA

Revision history for this message
Tomasz Sterna (smoku) wrote :
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

added the hibernate tag to enable me to grab this bug via the API for my reporting.

-JFo

tags: added: hibernate
Revision history for this message
Chase Douglas (chasedouglas) wrote :

Can you test a suspend instead of a hibernate and report if the resume works?

Surbhi Palande (csurbhi)
Changed in linux (Ubuntu):
status: New → Triaged
importance: Undecided → Medium
Revision history for this message
Tomasz Sterna (smoku) wrote :

Suspend without closing the lid wakes up fine.

But if I suspend the laptop with lid closed, it does not wake up display.
There is some activity when I open the lid, but computer backs to sleep. It looks like it wakes up when I press the keyboard key, but the display stays blank dark and powered off.

Revision history for this message
Chase Douglas (chasedouglas) wrote :

@Tomasz Sterna,

Can you disable suspend and hibernate, then try closing and opening the lid? This seems to be a duplicate of bug 505271. If the display fails to come back up, then the issue is the same.

Thanks

Changed in linux (Ubuntu):
status: Triaged → Incomplete
Revision history for this message
Tomasz Sterna (smoku) wrote :

I just tried it and it's fine.
Closed the lid, screen went blank. Opened the lit it lit back.

Changed in linux (Ubuntu):
status: Incomplete → Triaged
Revision history for this message
Chase Douglas (chasedouglas) wrote :

@Tomasz Sterna,

Can you try the upstream mainline kernel to see if you can reproduce the issue there as well:

http://kernel.ubuntu.com/~kernel-ppa/mainline/

Note that the 2.6.32-12 kernel is based on 2.6.32.6, while the latest 2.6.32-13 kernel is based on 2.6.32.8.

Thanks

Revision history for this message
Chase Douglas (chasedouglas) wrote :

@Tomasz Sterna,

Also, can you reproduce this issue in Karmic? This bug is tagged as a regression from Karmic to Lucid, but I can't see any statement that this was working in Karmic.

Revision history for this message
Tomasz Sterna (smoku) wrote :

Hibernation and suspend was working fine until I upgraded to lucid.

Revision history for this message
Chase Douglas (chasedouglas) wrote :

@Tomasz Sterna:

Can you try the test kernel in bug 488328? It may fix your issues.

Thanks

Revision history for this message
Tomasz Sterna (smoku) wrote :

If you're talking about https://bugs.launchpad.net/ubuntu/+source/linux/+bug/488328/comments/16 not really:
Uname: Linux 2.6.32-12-generic i686

Revision history for this message
Tomasz Sterna (smoku) wrote :

$ dpkg -l linux-generic
ii linux-generic 2.6.32.13.13

The issue persists.

Revision history for this message
Chase Douglas (chasedouglas) wrote :

@Tomasz Sterna:

I don't quite understand your last two comments. Did you install the package that I posted in the other bug? The Uname of the first comment would not be correct for the test kernel, and the linux-generic package version would not be changed by installing the test kernel. Please run 'dpkg -l linux-image-2.6.32-13-generic' and 'uname -r' and post the output here so we can ensure the right kernel is being tested.

Thanks

Revision history for this message
Tomasz Sterna (smoku) wrote :

Sorry for being so sparse.

1. You have posted linux-image-2.6.32-13-generic_2.6.32-13.19~lp488328_amd64.deb. Correct me if I'm wrong, but I think this is a kernel for AMD64 architecture. As the Uname: line from the information gathered for my system suggests, I am on a IA32 architecture (i686 based one). Are you really sure that the posted kernel will work on my system and installing it on my system is worth the effort?

2. In the comment #7 you suggested I would try the PPA kernel. The "dpkg -l" line shows that I already have 2.6.32-13 kernel installed (by lucid testing distribution repo) and the issue persists.

I am again sorry for the confusion. Launchpad really lacks the "Quote & reply" feature, that I could put my posts into context.

Revision history for this message
Chase Douglas (chasedouglas) wrote :

@Tomasz Sterna:

Sorry for the confusion. You are correct that the kernel I posted will not work for you. I will build an ia32 version of the kernel for you and post a link to it here when it's ready.

I'll leave the second issue for now until we have results from my test kernel.

Thanks

Changed in linux (Ubuntu):
assignee: nobody → Chase Douglas (chasedouglas)
Revision history for this message
madbiologist (me-again) wrote :

Are you able to try with kernel 2.6.33-rc8 (or later) from http://kernel.ubuntu.com/~kernel-ppa/mainline/
?

Revision history for this message
Tomasz Sterna (smoku) wrote :

OK.

$ uname -r
2.6.33-020633rc8-generic

I closed the lid, waited for suspend, opened the lid - same as before: HDD led flashes a bit, but the laptop is still blank dead with screen powered-off.

Revision history for this message
Chase Douglas (chasedouglas) wrote :

@Tomasz Sterna:

Please test the kernel at http://people.canonical.com/~cndougla/488328/linux-image-2.6.32-13-generic_2.6.32-13.19~lp488328_i386.deb. It has one extra patch to fix some screen issues when reopening the lid.

Thanks

Revision history for this message
Tomasz Sterna (smoku) wrote :

$ uname -a
Linux wing 2.6.32-13-generic #19 SMP Sat Feb 20 18:18:27 UTC 2010 i686 GNU/Linux

System did not wake up after reopening the lid. :-(

Revision history for this message
Chase Douglas (chasedouglas) wrote :

@Tomasz Sterna:

Since the issue hasn't been fixed upstream yet, this issue needs to be reported directly at bugzilla.kernel.org. Look around for a similar bug report, and open a new one if you can't find any. Then link the kernel.org bug report to this one so they can be tracked together.

Thanks

Changed in linux (Ubuntu):
assignee: Chase Douglas (chasedouglas) → nobody
tags: removed: needs-upstream-testing
tags: removed: regression-potential
Revision history for this message
penalvch (penalvch) wrote :

Tomasz Sterna, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

Changed in linux (Ubuntu):
status: Triaged → Incomplete
Revision history for this message
Tomasz Sterna (smoku) wrote :

Whoa.... Dead bug walkin'... ;-)

The issues I had are probably related to hybrid graphics.
With the current raring release I needed to blacklist 'nouveau' driver to not be loaded.
With Intel graphics driver loaded only suspending and waking work fine.

Revision history for this message
penalvch (penalvch) wrote :

Tomasz Sterna, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/515018/comments/22 regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in linux (Ubuntu):
status: Incomplete → Invalid
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