Toshiba NB100 freezes randomly with UNR 9.10

I have a similar problem to yours, check my thread in ubuntu.forum:

http://ubuntuforums.org/showthread.php?t=1332583&highlight=nb100

Help Please.

I now can confirm, that if UNR freezes down, i plug in a usb drive, it comes back immediately. The problem must be with some IRQ or USB controller driver.

Can other users confirm this?

It seems that if i do some change in the hardware configuration of the netbook (plug in our out eth cable, usb device or whatsoever) the machine comes back. It must be something with detecting changes in the io system. Must be a small thing. Anybody knows about workaround?

I'm reverting back to 9.04 UNR, as nobody cares. Disappointing.

I can also Confirm this, when my NB100 wakes from suspend it works for a few seconds and then freezes completely. I can't even get any Caps/Num lock activity at all.
However after plugging in my USB key the system instantly jumps back and continues normally.
Not sure what log files or stuff I should put up but I'd really like to be able to keep UNR 9.10 on my Toshiba as it has a really nice interface. I can run any tests or upload any logs required as for me this is easily replicatable.

Thanks for any help.

I've also noticed now that sometimes the same crash happened without coming out of suspend, even something as simple as plunging in head phones Is enough the return it to normal function until It Jams up again.

i have the same bug.

I've got the bug, sometimes a usb key will unfreeze it but not always it sometimes requires a hard reboot. Also adding the irqpoll module to boot via grub doesn't make any difference.

Also This is the nb100 11-r so it has a 'ubuntu certified' sticker on the front, embarrassingly.

I'm really pissed that nobody cares at all. We dont even have a responsible for this ticket! I really like ubuntu, but if cannot use the lates, becouse there is a stupid bug what appears on my netbook, than i'll look for other OS'es. f**k.

irqpoll in the kernel parameters seems to have fixed the problem. I'll test is further, i'm curious if this was the problem (bios not handeling IRQ?). I'll report back later.

David,
      Would you mind running 'apport-collect -p linux 492853' so that we can get some further detail on this. I'd like to get this triaged and in front of someone so that we can get the problem solved.

Thanks in advance,

-JFo

On my NB100 the problem appears to stop occuring when I disable the wireless. Maybe this problem is related to that then.

Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC262 Analog [ALC262 Analog]
   Subdevices: 0/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/pcmC0D0c: jbf20 1496 F...m pulseaudio
 /dev/snd/controlC0: jbf20 1496 F.... pulseaudio
 /dev/snd/pcmC0D0p: jbf20 1496 F...m pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0x94340000 irq 23'
   Mixer name : 'Realtek ALC262'
   Components : 'HDA:10ec0262,1179ff7b,00100302'
   Controls : 18
   Simple ctrls : 10
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=9c82964c-e246-45a8-a649-cc14fb0c42ce
InstallationMedia: Ubuntu-Netbook-Remix 9.10 "Karmic Koala" - Release i386 (20091028.4)
MachineType: TOSHIBA TOSHIBA NB100
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-17-generic root=UUID=b1b1b98d-f3ae-4d9c-9c06-edfa465b66bb ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_NZ.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-17.54-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-17-generic N/A
 linux-firmware 1.25
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: ubuntu-unr
Uname: Linux 2.6.31-17-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 02/17/2009
dmi.bios.vendor: INSYDE
dmi.bios.version: 1.90
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Insyde
dmi.chassis.version: None
dmi.modalias: dmi:bvnINSYDE:bvr1.90:bd02/17/2009:svnTOSHIBA:pnTOSHIBANB100:pvrPLL10A-01E02H:rvnTOSHIBA:rnPortablePC:rvrBaseBoardVersion:cvnInsyde:ct10:cvrNone:
dmi.product.name: TOSHIBA NB100
dmi.product.version: PLL10A-01E02H
dmi.sys.vendor: TOSHIBA

I have the same problem so though I'd run the command to

I cannot confirm it yet, but according to http://ubuntuforums.org/showpost.php?p=8670035&postcount=25 BIOS 1.60 is stable with Karmic. I'll try it soon.

It seems its working for me as well. I'll test it more thoroughly, and report back.

I will also try taking the bios back

It appears to have fixed my problems also. And there is a very big difference between the speed before and after :)

Setting confirmed with medium importance set initially. I have also added this to my weekly bug call.

-JFo

@David, @Jason -- are you both confirming that this issue is related to a BIOS update, that downgrading the BIOS has resolved it?

Hi all,
I'm experiencing the same problem.
I'm trying to fix it dongrading the BIOS, but I have some question (It's the first time I use Ubuntu and I'm not that good with computers...)
The BIOS verision given in the suggest link says that its applicable to the NB models having part number beginnng with "PLL10U", but actually mine starts with PLL10E (It's a NB100-11R).
Is it still applicable?

I've have a question on how to create a bootable usb stick, but as I'm new (this is my first post here!), maybe I can find the answer searching in other topics.

Thanks!

I confirm it worked out for me. 1.60 seems the best BIOS out there for this netbook.

Here you can find ways to flash the bios with a usb stick:
https://bugs.launchpad.net/netbook-remix/+bug/348198

If you need assistance, just contact me, i'm not following this topic that much to answer all questions in a short term period.

@dragostino: I think the bios update utility is checking if it can fit to that chip what you have. We are using a bios from a different netbook, but its binarily the same. Try it, if it can be done, it will do it. If not, it will say so. Thats my opinion only, cannot take warranty for it.

Thank you David!
I've realized that "U" refers to "US version" and "E" to "Europe", and than that this bios is good also for me.

I've used imagewriter to create a bootable USB stick, but it doesn't work.
I've tried several time but it seems to skyp the boot by usb drive,
I've enable the usb license and choose usb drive as 1 boot drive.

where I'm wrong?

@ Andy -
Its definably fixed the problem. I've been using my net-book for around 3 - 5 hours every day for work over last month or so and had no problems since rolling my BIOS back to the previous version.

@ dragostino -
To put my BIOS back to 1.6 I followed this method using an old BIOS update...
http://aps2.toshiba-tro.de/kb0/TSB9902P80000R01.htm
However I burnt the image to a CD using an external CD writer, and Booted it that way.
Maybe you could try this method instead of putting it on a USB stick?

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.