Canon i960 - Not able to print 4x6 photos correctly

Please provide the output of the printingbug info script as described here: https://wiki.ubuntu.com/PrintingBugInfoScript

Upgraded to 8.10 and then 9.04, both times the print only covered a small section of the page (not 4x6).

I have tested with eog on the HP PhotoSmart C8100 on 4x6 photo paper and for me the printout is correct.

Please make sure to select paper size and orientation with "File"/"Page Setup", the select "File"/"Print" and select the correct printer and then check the tab "Image Settings". Does the image on the page appear correctly there? Or is it wrong already there?

Independent whether it is wrong already there or not, please attach your printer's PPD file (from /etc/cups/ppd/).

Architecture: i386
DistroRelease: Ubuntu 9.04
Lpstat:
 device for HP-LaserJet-3055: hp:/usb/HP_LaserJet_3055?serial=00CNRK463628
 device for i960: usb://Canon/i960
MachineType: Dell Inc. Inspiron 530
Package: cups 1.3.9-17ubuntu3.2
PackageArchitecture: i386
Papersize: letter
PpdFiles:
 i960: Canon BJC-8200 - CUPS+Gutenprint v5.2.3
 HP-LaserJet-3055: HP LaserJet 3055 hpijs, 3.9.2
ProcCmdLine: root=UUID=2ac1b498-2b28-4529-bf7d-04a8ffaa124e ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.28-15.49-generic
Uname: Linux 2.6.28-15-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

Used the PPD for Canon BCJ-8200 - CUPS+Gutenprint as recommended on linuxprinting.org (for Canon i965)
http://openprinting.org/show_printer.cgi?recnum=Canon-i965

@ Till, Thanks for your help. The print preview looks fine, but the print never comes out in the specified size (4x6 come out 3x2) and the color is faint. I followed your instructions and it looks ok in the print preview but come out differently.

@ Till, You seem to be very involved in linux printing, can you propose a PPD/Driver for the Canon i960 that would work as expected. As it stands, I get this dialog when connecting on my printer on a new Jaunty 904 installation.

Thank you again for your help.

Your problem is not the problem described in bug 310854. The applications are OK now and send the correct data to CUPS.

The problem is your driver. The printer uses another resolution than the driver assumes. Try to print with different resolutions. Does this correct the printout?

If not, try the Gutenprint drivers for other Canon printers, perhaps you printer is similar to one of the other Canon printers and so perhaps one of that drivers works. If you are successful, tell here which driver works and how well.

Another possible solution is to look for drivers on Canon's web site (Europe, Japan, or Australia). They have drivers for at least some of their inkjet printers.

Hi Till,

A few questions about your response.

>Try to print with different resolutions.
Can you explain, step by step, what is meant by this?

>try the Gutenprint drivers for other Canon printers
I could blindly try setting this printer as another canon printer, but there are so many to test. Any indication as to the model that may be similar would be helpful and save hours of testing.

Could you be more specific as to which drivers to try? Contacting Canon they were not able to provide a PPD as they only officially support Mac/Win.

For setting resolutions and other printing options choose at first the printer on the first tab of the printing dialog of eog and then click throug the other tabs, they contain several options. You should try to change options for the resolution and other output-quality-related options. You will usually find them on the "Advanced" tab.

After having tried this please report your results on the mailing list

https://lists.sourceforge.net/lists/listinfo/gimp-print-devel

This is the developer mailing list of Gutenprint, the driver which is used by default for your printer. Then they get aware of the problem and could work on a fix.

The mailing list posting which you sited in the initial posting is about installation of a driver from Canon.

To get drivers directly from Canon, go to the Canon web site of Europe or Australia, then go to the driver download section. There choose your model and "Linux" as operating system. If your printer is supported you will get to a page for downloading a driver package then.

Hi Till,

There are no resolution options in the Print Dialog advanced tab, only Output Control color, contract and brightness options.

Canon does not seem to support Linux as it does not offer a Driver/PPD for this printer. This is the product page which shows that Mac and windows is supported. From what I know CUPS come from Apple, is there a possibility that the correct PPD or driver can be extracted from the Mac OS X .dmg file (using dmg2img) or do you think this will not work?

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=331&modelid=9388

It looks like t6hat your printer is not supported under Linux, neither by Canon nor by any driver coming with Ubuntu. We cannot do anything to improve this. Canon must provide Linux support for their printers. Closing ...