thunderbird crashes when hit reply

Bug #352256 reported by Maria Randazzo
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

Binary package hint: thunderbird

When I hit reply or forward to an email the application crashes.

maria@maria-laptop:~$ thunderbird
*** stack smashing detected ***: /usr/lib/thunderbird/thunderbird-bin terminated
======= Backtrace: =========
/lib/tls/i686/cmov/libc.so.6(__fortify_fail+0x48)[0xb733ada8]
/lib/tls/i686/cmov/libc.so.6(__fortify_fail+0x0)[0xb733ad60]
/usr/lib/thunderbird/components/libmail.so[0xb6df7aa4]
/usr/lib/thunderbird/components/libmail.so[0xb6d50275]
/usr/lib/thunderbird/components/libmail.so[0xb6d50959]
/usr/lib/thunderbird/components/libmail.so[0xb6d513e5]
/usr/lib/thunderbird/components/libmail.so[0xb6d517cd]
/usr/lib/thunderbird/components/libmail.so[0xb6d6ee76]
/usr/lib/thunderbird/components/libmail.so[0xb6d3fde2]
/usr/lib/thunderbird/components/librdf.so[0xb61758da]
/usr/lib/thunderbird/components/librdf.so[0xb61772f8]
/usr/lib/thunderbird/components/libgklayout.so[0xb4d6b4cd]
/usr/lib/thunderbird/components/libgklayout.so[0xb4d703b2]
/usr/lib/thunderbird/components/libgklayout.so[0xb4d703eb]
/usr/lib/thunderbird/components/libgklayout.so[0xb4d6dfeb]
/usr/lib/thunderbird/components/libgklayout.so[0xb4d74d63]
/usr/lib/thunderbird/components/libgklayout.so[0xb4d76625]
/usr/lib/thunderbird/components/libgklayout.so[0xb4d76681]
/usr/lib/thunderbird/components/libgklayout.so[0xb4ccf8fa]
/usr/lib/thunderbird/components/libgklayout.so[0xb4ccf932]
/usr/lib/thunderbird/components/libgklayout.so[0xb4bc85b8]
/usr/lib/thunderbird/components/libgklayout.so[0xb4cb49d3]
/usr/lib/thunderbird/components/libgklayout.so[0xb4cc98b4]
/usr/lib/thunderbird/components/libgklayout.so[0xb49e7e21]
/usr/lib/thunderbird/components/libgklayout.so[0xb49db100]
/usr/lib/thunderbird/components/libgklayout.so[0xb49ddb2a]
/usr/lib/thunderbird/components/libgklayout.so[0xb49e2280]
/usr/lib/thunderbird/components/libgklayout.so[0xb49e8346]
/usr/lib/thunderbird/components/libgklayout.so[0xb49e7eb0]
/usr/lib/thunderbird/components/libgklayout.so[0xb49db100]
/usr/lib/thunderbird/components/libgklayout.so[0xb49ddb2a]
/usr/lib/thunderbird/components/libgklayout.so[0xb49e2280]
/usr/lib/thunderbird/components/libgklayout.so[0xb49e8346]
/usr/lib/thunderbird/components/libgklayout.so[0xb49db100]
/usr/lib/thunderbird/components/libgklayout.so[0xb49ddb2a]
/usr/lib/thunderbird/components/libgklayout.so[0xb49e2280]
/usr/lib/thunderbird/components/libgklayout.so[0xb49e8346]
/usr/lib/thunderbird/components/libgklayout.so[0xb49db100]
/usr/lib/thunderbird/components/libgklayout.so[0xb49ddb2a]
/usr/lib/thunderbird/components/libgklayout.so[0xb49e91fb]
/usr/lib/thunderbird/components/libgklayout.so[0xb49ea187]
/usr/lib/thunderbird/components/libgklayout.so[0xb4a18a06]
/usr/lib/thunderbird/components/libgklayout.so[0xb4ce201c]
/usr/lib/thunderbird/components/libgklayout.so[0xb4ce90f0]
/usr/lib/thunderbird/components/libgklayout.so[0xb4cea696]
/usr/lib/thunderbird/components/libgklayout.so[0xb4cdc2e2]
/usr/lib/thunderbird/components/libhtmlpars.so[0xb6118884]
/usr/lib/thunderbird/components/libhtmlpars.so[0xb61335bc]
/usr/lib/thunderbird/components/libhtmlpars.so[0xb61352c5]
/usr/lib/thunderbird/components/libhtmlpars.so[0xb613267a]
/usr/lib/thunderbird/components/libhtmlpars.so[0xb6131d27]
/usr/lib/thunderbird/components/libgklayout.so[0xb4ab9e00]
/usr/lib/thunderbird/components/libgklayout.so[0xb4aba61a]
/usr/lib/thunderbird/components/libnecko.so[0xb6a24db5]
/usr/lib/thunderbird/components/libjar50.so[0xb61a5222]
/usr/lib/thunderbird/components/libnecko.so[0xb6a06a6c]
/usr/lib/thunderbird/components/libnecko.so[0xb6a06e40]
/usr/lib/thunderbird/libxpcom_core.so[0xb7deeb7c]
/usr/lib/thunderbird/libxpcom_core.so(PL_HandleEvent+0x27)[0xb7e0afd7]
/usr/lib/thunderbird/libxpcom_core.so(PL_ProcessPendingEvents+0x5d)[0xb7e0b2dd]
/usr/lib/thunderbird/libxpcom_core.so[0xb7e0ced8]
/usr/lib/thunderbird/components/libwidget_gtk2.so[0xb5910805]
/usr/lib/libglib-2.0.so.0[0xb762ac4d]
======= Memory map: ========
08048000-0805b000 r-xp 00000000 07:00 73481 /usr/lib/thunderbird/thunderbird-bin
0805b000-0805c000 r--p 00012000 07:00 73481 /usr/lib/thunderbird/thunderbird-bin
0805c000-0805d000 rw-p 00013000 07:00 73481 /usr/lib/thunderbird/thunderbird-bin
0954f000-0a3ee000 rw-p 0954f000 00:00 0 [heap]
b026f000-b0300000 rw-p b026f000 00:00 0
b0300000-b04b1000 rw-p b0300000 00:00 0
b04b1000-b0500000 ---p b04b1000 00:00 0
b0500000-b0600000 rw-p b0500000 00:00 0
b067d000-b06fe000 rw-p b067d000 00:00 0
b06fe000-b06ff000 ---p b06fe000 00:00 0
b06ff000-b0eff000 rw-p b06ff000 00:00 0
b0eff000-b0f00000 ---p b0eff000 00:00 0
b0f00000-b1700000 rw-p b0f00000 00:00 0
b1700000-b17ff000 rw-p b1700000 00:00 0
b17ff000-b1800000 ---p b17ff000 00:00 0
b187f000-b1900000 rw-p b187f000 00:00 0
b1900000-b19f3000 rw-p b1900000 00:00 0
b19f3000-b1a00000 ---p b19f3000 00:00 0
b1a02000-b1a51000 r--p 00000000 07:00 1111277 /usr/share/fonts/truetype/ttf-dejavu/DejaVuSansMono.ttf
b1a51000-b1a6c000 r-xp 00000000 07:00 1251335 /usr/lib/thunderbird/components/libwallet.so
b1a6c000-b1a6d000 ---p 0001b000 07:00 1251335 /usr/lib/thunderbird/components/libwallet.so
b1a6d000-b1a6e000 r--p 0001b000 07:00 1251335 /usr/lib/thunderbird/components/libwallet.so
b1a6e000-b1a6f000 rw-p 0001c000 07:00 1251335 /usr/lib/thunderbird/components/libwallet.so
b1a6f000-b1a74000 r-xp 00000000 07:00 359152 /lib/tls/i686/cmov/libnss_dns-2.9.so
b1a74000-b1a75000 r--p 00004000 07:00 359152 /lib/tls/i686/cmov/libnss_dns-2.9.so
b1a75000-b1a76000 rw-p 00005000 07:00 359152 /lib/tls/i686/cmov/libnss_dns-2.9.so
b1a89000-b1a8a000 ---p b1a89000 00:00 0
b1a8a000-b228a000 rw-p b1a8a000 00:00 0
b228a000-b228b000 ---p b228a000 00:00 0
b228b000-b2a8b000 rw-p b228b000 00:00 0
b2a8b000-b2a9e000 r-xp 00000000 07:00 1251357 /usr/lib/thunderbird/components/libmailcomps.so
b2a9e000-b2a9f000 r--p 00012000 07:00 1251357 /usr/lib/thunderbird/components/libmailcomps.so
b2a9f000-b2aa0000 rw-p 00013000 07:00 1251357 /usr/lib/thunderbird/components/libmailcomps.so
b2aa0000-b2ae6000 r-xp 00000000 07:00 1566737 /usr/lib/nss/libnssckbi.so
b2ae6000-b2aee000 r--p 00045000 07:00 1566737 /usr/lib/nss/libnssckbi.so
b2aee000-b2af2000 rw-p 0004d000 07:00 1566737 /usr/lib/nss/libnssckbi.so
b2af2000-b2b36000 r-xp 00000000 07:00 1004061 /usr/lib/nss/libfreebl3.so
b2b36000-b2b37000 r--p 00043000 07:00 1004061 /usr/lib/nss/libfreebl3.so
b2b37000-b2b38000 rw-p 00044000 07:00 1004061 /usr/lib/nss/libfreebl3.so
b2b38000-b2b5a000 r-xp 00000000 07:00 1566736 /usr/lib/nss/libnssdbm3.so
b2b5a000-b2b5b000 r--p 00022000 07:00 1566736 /usr/lib/nss/libnssdbm3.so
b2b5b000-b2b5c000 rw-p 00023000 07:00 1566736 /usr/lib/nss/libnssdbm3.so
b2b5c000-b2bd9000 r-xp 00000000 07:00 996270 /usr/lib/libsqlite3.so.0.8.6
b2bd9000-b2bda000 r--p 0007d000 07:00 996270 /usr/lib/libsqlite3.so.0.8.6
b2bda000-b2bdb000 rw-p 0007e000 07:00 996270 /usr/lib/libsqlite3.so.0.8.6
b2bdb000-b2c0f000 r-xp 00000000 07:00 1566735 /usr/lib/nss/libsoftokn3.so
b2c0f000-b2c10000 r--p 00034000 07:00 1566735 /usr/lib/nss/libsoftokn3.so
b2c10000-b2c11000 rw-p 00035000 07:00 1566735 /usr/lib/nss/libsoftokn3.so
b2c11000-b2c12000 ---p b2c11000 00:00 0
b2c12000-b3412000 rw-p b2c12000 00:00 0
b3412000-b3413000 ---p b3412000 00:00 0
b3413000-b3c13000 rw-p b3413000 00:00 0
b3c13000-b3c27000 r-xp 00000000 07:00 998480 /usr/lib/libnssutil3.so
b3c27000-b3c2a000 r--p 00013000 07:00 998480 /usr/lib/libnssutil3.so
b3c2a000-b3c2b000 rw-p 00016000 07:00 998480 /usr/lib/libnssutil3.so
b3c2b000-b3d52000 r-xp 00000000 07:00 998481 /usr/lib/libnss3.so
b3d52000-b3d53000 ---p 00127000 07:00 998481 /usr/lib/libnss3.so
b3d53000-b3d57000 r--p 00127000 07:00 998481 /usr/lib/libnss3.so
b3d57000-b3d59000 rw-p 0012b000 07:00 998481 /usr/lib/libnss3.so
b3d59000-b3d7b000 r-xp 00000000 07:00 998479 /usr/lib/libsmime3.so
b3d7b000-b3d7c000 ---p 00022000 07:00 998479 /usr/lib/libsmime3.so
b3d7c000-b3d7e000 r--p 00022000 07:00 998479 /usr/lib/libsmime3.so
b3d7e000-b3d7f000 rw-p 00024000 07:00 998479 /usr/lib/libsmime3.so
b3d7f000-b3dac000 r-xp 00000000 07:00 997444 /usr/lib/libssl3.so
b3dac000-b3dae000 r--p 0002c000 07:00 997444 /usr/lib/libssl3.so
b3dae000-b3daf000 rw-p 0002e000 07:00 997444 /usr/lib/libssl3.so
b3db0000-b3db2000 r-xp 00000000 07:00 342815 /lib/libnss_mdns4_minimal.so.2
b3db2000-b3db3000 rw-p 00001000 07:00 342815 /lib/libnss_mdns4_minimal.so.2
b3db3000-b3db8000 r-xp 00000000 07:00 1248665 /usr/lib/thunderbird/components/libxpcom_compat_c.so
b3db8000-b3db9000 r--p 00005000 07:00 1248665 /usr/lib/thunderbird/components/libxpcom_compat_c.so
b3db9000-b3dba000 rw-p 00006000 07:00 1248665 /usr/lib/thunderbird/components/libxpcom_compat_c.so
b3dba000-b3dc0000 r-xp 00000000 07:00 1251332 /usr/lib/thunderbird/components/libmsgsmime.so
b3dc0000-b3dc1000 r--p 00006000 07:00 1251332 /usr/lib/thunderbird/components/libmsgsmime.so
b3dc1000-b3dc2000 rw-p 000Aborted (core dumped)
maria@maria-laptop:~$

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
NonfreeKernelModules: nvidia
Package: thunderbird 2.0.0.21+nobinonly-0ubuntu1
ProcEnviron:
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: thunderbird
Uname: Linux 2.6.28-11-generic i686

Revision history for this message
Maria Randazzo (maria-randazzo) wrote :
Revision history for this message
Alexander Sack (asac) wrote :

please start thunderbird profile manager from the command line:

 thunderbird -P

create a new profile/account and setup your imap account and check whether the problem goes away.

Changed in thunderbird (Ubuntu):
status: New → Incomplete
Revision history for this message
Maria Randazzo (maria-randazzo) wrote :

Creating a new profile/account worked for me. Thanks!

Changed in thunderbird:
status: Incomplete → In Progress
Matt Zimmerman (mdz)
Changed in thunderbird (Ubuntu):
importance: Undecided → High
status: In Progress → Triaged
tags: added: regression-potential
Steve Beattie (sbeattie)
Changed in thunderbird (Ubuntu):
assignee: nobody → canonical-desktop-team
Revision history for this message
Rick Spencer (rick-rickspencer3) wrote :

Alexander - As this is tagged as a regression potential, could you please investigate if there is a fix other than the work around you noted?

Changed in thunderbird (Ubuntu):
assignee: canonical-desktop-team → asac
Steve Beattie (sbeattie)
tags: added: jaunty regression-release
removed: regression-potential
Alexander Sack (asac)
Changed in thunderbird (Ubuntu):
assignee: Alexander Sack (asac) → nobody
importance: High → Medium
Revision history for this message
Paul White (paulw2u) wrote :

Ubuntu 9.04 (jaunty) reached end-of-life on October 23, 2010

Issue was resolved by creating a new profile
Closing as no comments here for over 9 years

Please create a new report if the issue is seen again with
an up-to-date Thunderbird in a current Ubuntu release

Changed in thunderbird (Ubuntu):
status: Triaged → Invalid
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.